Orbit Car Hire Reviews

: 22
82% Would buy here again

Most relevant positive review

  2024-05-31
Car hire experience
I had a really good time with the car rental service I used last week. The guy working there, Jim...Read on
Graham

Most relevant negative review

  2024-04-10
Late pick-up and incorrect res
I was really let down by the car hire company. I'd reserved a car to pick up at the airport,...Read on
K. Thompson

Review with most votes

  2024-01-27
Car hire, friendly staff, olde
The car hire place had a really good price, and the staff were super nice and didn't make me...Read on
E. Marshall

Reviews (22)

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    Claim resolution with covered damage

    I had a bit of a problem with a rental agency not too long ago, but luckily, I had bought the insurance package from the car hire company. So, when I got in touch with their customer service team about the issue, they were quick to respond and really helpful in sorting everything out. They made sure I got all my money back for the damage, and I was really impressed with how professional and efficient they were in dealing with my claim. I'd definitely suggest this car hire service to anyone looking for top-notch customer support and reliable insurance choices.


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    Car hire experience

    I had a really good time with the car rental service I used last week. The guy working there, Jimmy I think his name was, was really friendly and picked us up from the airport. The car we hired was a bit older than we expected, but it was cheaper because of that. Even though it was old, the car was looked after and we didn't have any problems during our rental. When we gave the car back, they gave us our deposit back straight away. I would definitely suggest this car hire service to other people.


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    Car hire, friendly staff, older cars but reliable, tricky to find office

    The car hire place had a really good price, and the staff were super nice and didn't make me feel pressured into buying extra stuff, which was great. They let me take my time checking the car for any scratches or dents, which was really cool. The cars were a bit older compared to the big companies, but it was still reliable when I hired one. The only problem I had was finding the office at the airport because the directions on the paperwork weren't very clear.


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    Car rental without credit card

    My experience with this car rental company has been really good. I've used them three times now and found it easy to rent cars at a decent price without having to use a credit card. Instead, I just left a deposit, which made everything really straightforward. The cars were always clean and in good condition, and the staff were really nice and helpful. I would definitely recommend this company to anyone who needs to rent a car but doesn't have a credit card.


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    Reliable service

    I was really pleased with how easy the whole process was from beginning to end. Booking the car was simple and the vehicle matched the description perfectly, no unexpected charges. The staff were really nice and efficient, making the whole experience stress-free. I would definitely suggest this car hire company to anyone else.


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    Quick and efficient service

    I was really impressed by how fast and helpful the staff were. They were so accommodating and made everything easy for me. The car I hired was clean and in great condition, which made my whole experience really smooth.


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    Quick and seamless rental experience

    I had a great car rental experience with this company recently. The representative was on time and there when I arrived at the airport, giving a friendly and helpful service. Returning the car was just as easy, with the representative there to help and take me back to the airport. I really value this company's honesty and reliability, as I've used them before and always had good experiences. I'm looking forward to using them again in September.


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    Quick and smooth car rental experience

    I found it really easy to book a car with Orbit, and picking up a vehicle from FOX rent a car was a really nice experience. The car was clean and in great condition, which made the rental journey super comfortable and enjoyable. The whole process, from booking to drop off, was quick and hassle-free. I really appreciate the smooth service provided by both companies and will definitely think about using them again in the future.


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    Car delivery and service experience

    I hired a car from this company not long ago and I have to say, their service really impressed me. The car turned up right on time and it was a shiny new one. The person who gave me the keys was so friendly and helpful. I was really chuffed to discover some little surprises in the car too, a nice touch that made the whole experience even better. I'd definitely suggest this car rental company to my mates and family.


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    Premium coverage purchase

    I just got the fancy coverage from this company, and I've gotta say, I was really impressed with how they dealt with everything. Even though I had a problem with the rental agency, Orbit Car Hire really went out of their way to make sure I got top-notch service. They quickly gave me back all the money that the rental agency had taken, just in a few days. Their efficiency and professionalism are top-notch.


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    Quick and efficient car hire

    Don't fall for the friendly greeting and fast service at the desk, it's just a front to draw you in. The car seemed fine and comfy, but they conveniently failed to mention the dodgy front wipers that made driving in the rain a nightmare. Watch out for any sneaky problems that they might conveniently leave out when going through the details.


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    Excellent vehicles

    The cars they gave us were top-notch and the whole renting process went really smoothly, quick as anything. The shuttle bus to the terminal was dead handy and really comfy too. Cheers for that!


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    Quick booking, perfect car, long wait

    Booking a car was easy and quick, and the car I got was in great condition. But the airport car rental desk took forever! I arrived on time for my reservation but waited for a whole 1.5 hours in a never-ending queue. It was so frustrating, especially when other rental desks were quiet. I almost went to another rental agency but didn't want to miss out on a refund.


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    Late pick-up and incorrect reservation

    I was really let down by the car hire company. I'd reserved a car to pick up at the airport, but my flight got delayed so I arrived late. I gave them a heads up about the delay, but when I rocked up at the agreed time, nobody was there. I had to sort out a last-minute place to stay. The next day, when I finally made it to pick up the car, they told me they'd given it to someone else! I was left high and dry with no other cars available. I had to shell out an extra £600 to rent from another company. When I got in touch with the first company, they just brushed it off as no big deal and said it wasn't their fault.


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    Smooth transaction

    Everything went really well. They followed the contract exactly as it was written, no issues at all. Actually, they even gave me a car that was better than expected, with an automatic transmission that was basically brand new!


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    Italy car hire experiences

    I've just come back from Italy and I hired cars from this company twice while I was there. I have to say, both times were absolutely great. The whole process was really simple, the cars were in amazing condition, and the service I received was top quality. I'll definitely be using this company again next time I need to hire a car.


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    Misleading pricing

    I had a dreadful time with this car hire company recently. I booked a car online at what seemed like a fair price, only to get hit with huge surprise charges when I got to the rental place. The staff member was so rude, saying I had to pay way more than the original quote. I was shocked and really not happy with how they handled things. So, I walked away and found another car rental company that was honest about their prices. To make things worse, I emailed them asking for a refund over two weeks ago and haven't heard anything back. This whole situation has been a total farce - I wouldn't recommend dealing with this company at all.


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    Car rental experience

    My experience booking through Orbit and picking up my rental car at P4 Faro airport was fantastic. The reservation process was really straightforward, and the staff at the car rental place were so nice and helpful. The car was clean and in top condition, making my journey stress-free.


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    Refunded full amount, brilliant communication

    I had a really good experience with this car hire service. I was first ripped off by another company, but Orbit Car saved the day and gave me a full refund. Their communication was excellent and they dealt with the situation quickly. I would definitely think about using their services again in the future.


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