Orbit Car Hire - Overall Rating based on 22 reviews

82% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-31
Car hire experience

I had a really good time with the car rental service I used last week. The guy working there, Jimmy I think his name was, was really friendly and picked us up from the airport. ... Read onBy: Graham

Most relevant negative review

  2024-04-10
Late pick-up and incorrect res

I was really let down by the car hire company. I'd reserved a car to pick up at the airport, but my flight got delayed so I arrived late. I gave them a heads up about the d... Read onBy: K. Thompson

Review with most votes

  2023-09-06
Car Hire at airport

I had a car booked with them but unfortunately my flight was delayed and the hire desk at the airport was closed, as it was a Sunday Orbit "24 hour support line" was a... Read onBy: Anthony Sanderson

Reviews (22)

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    Would buy here again
    Overall

    Smooth booking process

    The booking process went well, but I do have one issue - the booking dates weren't shown on the details page, so I had to keep going back and forth to double-check them. It was a bit frustrating and I ended up losing some of the information I had already entered. Other than that, everything else was fine.


  • Ordering

    Service

    Pricing

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    Would buy here again
    Overall

    Car Hire at airport

    I had a car booked with them but unfortunately my flight was delayed and the hire desk at the airport was closed, as it was a Sunday Orbit "24 hour support line" was also closed meaning we were stranded at the airport. we got a hotel over night and I called them in the morning they said they couldn't help us and I had to call the car desk. the booking had been cancelled but the car people sorted us out a car for the same price as it would have been. Unfortunately Orbit are refusing to refund the £50 deposit for a booking they did not fulfil.