Sparepartstore24 - Overall Rating based on 15 reviews
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Last-minute order cancellation
Last night, I made a terrible mistake by ordering the wrong parts. I quickly realised my error and sent an email to cancel the order before it was processed. This morning, to my disappointment, I received a notification that the order had already been shipped, even though their website said it would take 4 days. I called the office to cancel, but was rudely informed that nothing could be done as it was already "in transit." What a load of nonsense! The parts were probably just sitting in the warehouse waiting to be picked up by the courier later. Now, I have to wait for the parts to arrive just so I can return them. Pathetic! Don't give me excuses - a simple system to cancel orders immediately would have avoided this mess. Also, the fact that the company is actually based in Germany, despite their website implying otherwise, is pretty sneaky.
Excellent and easy to use website with fast and reliable delivery
I really enjoyed shopping at that store because it was so easy to find everything I was looking for, and the delivery was really quick and reliable. The stuff I got was such good quality, I was honestly thrilled with my purchase.
Replacement bag
Being a smart shopper, I always try to get the best bang for my buck. Sparepartstore24 really came through with their top-notch replacement bag. I couldn't justify shelling out four times the amount for a bag just because it had a fancy label. The product matched its description and showed up right on time.
Incompatible car part
Well, I recently bought a car part online thinking it would work for my car, but unfortunately, it didn't. Getting a refund turned out to be a bit of a hassle, which was disappointing. I had to search for reviews on trustpilot.com to work out what steps to take. It would be great if they could make it simpler to check if a part is compatible with your car before making a purchase. Perhaps they could make that option more prominent to avoid others ending up in the same situation as me.
Replacement car parts
My experience with Sparepartstore24 was really disappointing. The replacement parts I got were not up to scratch, making me think they might be selling off defective stock. What's even worse is that they charge a whopping 30% of the product value for returning faulty items, which just doesn't seem fair. I would recommend avoiding this company and looking at better options like Mister-Auto or MickGarage. My first and last purchase from them has left me completely unsatisfied, with my complaints still unresolved despite reaching out multiple times via email. Dealing with Sparepartstore24 has been a nightmare, and I won't be shopping with them again.
Parts as expected
I received the parts I ordered quite quickly and they were exactly what I needed. I had no concerns at all about purchasing from here and the parts worked perfectly when I used them.
Correct part, working perfectly, delivered with care.
I've just bought something from Sparepartstore24 and I've got to say, I'm really impressed with the service I got. The part I received was spot on and I had no trouble installing it at all. Now everything's running smoothly and I couldn't be more pleased. I also want to mention how much I appreciate the effort put into making sure the item arrived safely at my door.
Engine parts purchased
Sparepartstore24 was great to deal with. The website was easy to use, ordering was simple, and the customer service was excellent. The parts I got were top quality and just what I needed for my car. I'd definitely suggest Sparepartstore24 to anyone needing reliable and affordable engine parts. Good job!
Tailgate strut purchase
The tailgate strut I bought came really quickly, and everything went smoothly. I've bought stuff from this shop before and had to wait ages, but not this time!
Incorrect part ordered
I tell you what, I messed up and got the wrong part for my car. It happens to the best of us, doesn't it? But get this, their customer service team was really helpful! I got in touch with them, owning up to my mistake, thinking they'd give me a hard time or charge me loads for a return. But you know what? Less than a day later, they got back to me with a fix that I was totally fine with. I was really impressed by how quick and understanding they were the whole way through.
Car parts
I ordered some car parts from this place and let me tell you, it has been an absolute nightmare. I've been waiting for my delivery for 3 whole weeks and 2 days! Can you believe that? They haven't even sent the package yet! And when I called to ask about it, they were like "Oh, we have to wait 7 working days before we can do anything." What kind of customer service is that? I just wanted my car parts, man. But no, they can't even refund my delivery fee or send me another part. I had to cancel my order and go to the dealer instead. Lesson learned, guys. Don't waste your time with Sparepartstore24.
Fuel filter purchase
I recently bought a fuel filter from Sparepartstore24 and I have to say, the service I received was top-notch. The website was easy to use, and I found the part I needed in no time. Ordering was a breeze, with straightforward instructions and different payment options. I also liked the detailed product info that helped me choose the right one. All in all, shopping there was a smooth and stress-free experience.
Continental kit including a chambelt kit ct1168wp2
I'm really disappointed with my recent purchase from this store. When my package arrived, the box was partially open and the water pump was just wrapped in plastic foil. Normally, the water pump and belt are supposed to be in separate boxes, all packaged together nicely. This mix-up makes me doubt the quality of the products being sold on this site. I won't be shopping here again, that's for sure.
Replacement parts for my car
I recently ordered some replacement parts for my car from this shop and I have to say, I was quite happy with how it all turned out. The stuff I got was top-notch and the prices were fair. Only downside was that the delivery took longer than I had hoped, which was a bit of a letdown. If they could speed up their delivery times, it would really make a difference to the whole customer experience.
Honda Jazz headlight units
The ordering process and order information brilliant, delivery not so brilliant my order has been stuck at handover hub for five days plus and still no update as to when I might receive.
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