Grundig1 reviews

Fridge saga that dragged on 9 March 2026

the engineer himself was really thorough and polite, explained that the circuit board was the likely culprit and showed me the checks he’d done. That was a relief, actually — nice to see someone professional in the middle of this muck. But then they didn’t have the part, and the earliest replacement visit was pushed into November. We were effectively without a proper fridge for almost a month. After the repair things got worse — fridge sits at about 10°C now (not safe for food), freezer at -5°C, and there’s this loud clunk every ten minutes that you can hear upstairs. I wouldn’t have expected that after a repair.
I called again and the next available slot was the start of December, which would mean close to 50 days with unreliable cooling, potential food waste, and extra trips to the shops. So yeah, the engineer was a highlight, surprisingly competent, but the whole service scheduling and parts supply is slow and messy. We’re now looking at buying a replacement because we can’t risk the fridge over the holidays. Lost food, lost time, extra expense — annoying and avoidable. I’ll be steering clear of this brand in future, even though once I liked the look of it and the warranty sounded good.