BeerHawk Reviews

: 26
35% Would buy here again

Most relevant positive review

  2024-04-29
Beer Tokens
I was really disappointed when I found out that my Beer Tokens were going to expire soon, and I h...Read on
Baker

Most relevant negative review

  2024-05-27
Large beer selection
As someone who really loves beer, I was really looking forward to trying out the huge range of dr...Read on
Anna Young

Review with most votes

  2024-05-10
Beer keg delivery
I ordered a beer keg for a party and it turned out to be a total disaster. The delivery was a com...Read on
N. Patel

Reviews (26)

  (6)

 (1)

  (14)

  (5)

  (0)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    PerfectDraft kegs for 2 years

    I've been using PerfectDraft kegs from this company for a couple of years now and I have to say, I haven't had any problems at all. Their customer service is great, always dependable and trustworthy. Some people have complained about the courier service, but that's not BeerHawk's fault. When it comes to pricing, let's face it - good quality draft beer doesn't come cheap. You get what you pay for. While you might find cheaper options overseas, that's not down to them. Taxes and duties make it expensive in the UK. Overall, I can't fault BeerHawk. They're a brilliant company with top-notch products.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Craft beer machine and beer orders

    As someone who wasn't really into beer before, I thought I'd give the craft beer machine a go and ordered three beers. I have to say, I was pleasantly surprised by how much I'm enjoying it. The machine is so easy to use, there's a great variety of beers to choose from, and ordering and delivery are super convenient. I honestly can't fault BeerHawk, I'm really having a great time with them. After a long day at work, there's nothing quite like coming home to a nice cold pint!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    PD kegs and boxes of beer

    I've been with BeerHawk for a good few years now and I must say, they never fail to impress me. The PD kegs have been an absolute game-changer for me, and I really like how easy it is to return the kegs. The Beer Tokens system is a great way to save some money and I've always found their prices to be fair, even if they go up a bit sometimes. Having a PD keg at home is just so convenient, and it's still cheaper overall than going to the pub or buying crates of cans.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Perfect Draft bundle

    I bought this amazing beer bundle last Friday and you know what? It arrived surprisingly fast on Saturday, even though it was meant to take 3-4 days! I made a mistake and ordered two by accident, but the customer service team were really helpful and arranged for someone to collect the extra one. The beer tastes great and the machine is working perfectly. Overall, I'm really enjoying it - no complaints at all!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Large beer selection

    As someone who really loves beer, I was really looking forward to trying out the huge range of drinks from BeerHawk. But, to be honest, I ended up feeling let down and annoyed. Ordering was easy, but that was the only good thing about it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty Machine Repaired

    I've just had a problem with a machine I bought that turned out to be faulty. Trying to get in touch with customer service was a nightmare, they were nowhere to be found and took ages to reply. Luckily, the machine was still under warranty so they eventually fixed it. But just after 3 months, it's broken again. I'm really not happy about the situation.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Keg and beer delivery

    Beer Hawk's website is really easy to use, so I can easily find the kegs and beers I fancy. Ordering and returning empty kegs is a piece of cake, the whole process is smooth and simple. The delivery time is great, and overall, dealing with this company is a breeze. I'd definitely recommend Beer Hawk to anyone who wants a convenient and efficient way to buy kegs and beer.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beer Tokens

    I was really disappointed when I found out that my Beer Tokens were going to expire soon, and I hadn't been given any heads up about it beforehand. I only found out because I happened to check my account. It would have been great if they had sent me an email or message to let me know about the expiry date.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Faulty keg purchase

    I recently bought a faulty keg and had a bit of an issue with it. But I have to say, the customer service was absolutely fantastic. They were super quick to respond and sorted out a replacement keg for me without any fuss. I was really impressed with their service and the staff were so friendly too.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Delayed delivery

    I ordered something from this company and they said it would come by a certain date. But it never showed up. I've tried getting in touch with customer service multiple times, but they haven't replied at all. I'm starting to think this company might have shut down because they're not giving me any updates on my order. It's so annoying and really let me down.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beer keg delivery

    I ordered a beer keg for a party and it turned out to be a total disaster. The delivery was a complete mess. They use Yodel for pick up and delivery, and both times they were late or never even showed up. Trying to make a complaint was a nightmare, it felt like they just didn't give a damn about fixing any problems. The whole thing just left me feeling really annoyed and let down.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Craft beer purchase

    I tried out this company that sells craft beers and I have to say, I wasn't too impressed. Ordering was easy enough, but the service let me down. My order had delivery issues and when I tried to get in touch with customer service, no one replied to my messages or picked up the phone. The lack of communication and help left me feeling annoyed and disappointed. I'd suggest others think twice before spending with this company again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wrong beer in order

    I recently ordered some posh beers but they sent me the wrong ones! I tried to get in touch with them for assistance but their website captcha wasn't functioning properly and I couldn't even submit a support request. Next, I attempted to use the Live Chat feature but all I got was an automated robot responding to me. They promised to compensate me with £20 but I never received it. There isn't even a phone number to call for assistance. Ever since they rebranded to Perfect Draught, their customer service has been terrible.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    BeerHawk

    I've had enough of the customer service at this place! I had a problem with my order and all they gave me was a ridiculous response trying to dodge any responsibility. And to make matters worse, they use Yodel for delivery, which is never a good sign. My Perfect Draft machine, which I was really looking forward to getting, will probably just end up being thrown away now.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beer delivery

    My recent dealings with BeerHawk have been mostly good, but I was let down by the prices of their products. When my most recent order arrived, it had the wrong kegs in it, which was annoying as I had asked for a different kind of beer. It was hard to sort things out without a customer service phone number, and it seems like they might not care much about keeping customers happy according to other people's feedback. Because of this, I've decided to shop somewhere else.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Beer Keg collection

    I was pretty happy with the Beer Keg collection overall, but I was let down by the customer service when I had a problem with tokens not being credited to my account. In the past, I never had any issues with BeerHawk, so this has been really frustrating for me. Even after reaching out for help, I haven't heard back from the customer service team in five weeks, which is really disappointing. I hope BeerHawk sorts this out soon to make sure their customers have a better experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Craft beer selection

    This company has been a real letdown. I ordered a craft beer selection from them and ended up feeling like I'd been scammed. There's no customer service whatsoever - can't get through on live chat, phone calls just go straight to voicemail, and emails are being ignored. Truly disappointing experience, better off not wasting your money here.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Kegs missing

    So, I ordered some kegs but they never arrived. I got in touch with them and they were like, "oh, we're dealing with it," but then nothing happened. They're pointing the finger at Yodel but also claim they dispatched the kegs, so who really knows, eh? They don't even bother to respond to emails, so I'm thinking, come on guys, get your act together! My trust in this company is fading, just like other customers over on Trustpilot.


Others also viewed