Beerwulf - Overall Rating based on 31 reviews
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Blade Kegs purchase
I always love having a pint from my Blade Kegs, but it would be even better if I could snag some discounts on my favourite ones. It's a bit annoying not getting any cashback on them, unlike with the Perfect Draft.
High-quality and unique products, improved packaging
I'm really happy with the products I received - they're top quality and unique. The packaging has definitely improved too, making it even nicer to receive my order. There's a fantastic selection of beers to choose from which is great. I can tell that a lot of thought has gone into selecting the products on the website, and I appreciate that attention to detail.
Quick purchase with excellent variety
I was really pleased with how fast and easy it was to buy beers from this shop, and there were loads of choices to pick from. The customer service was fantastic, the staff were so helpful in helping me pick out the right ones. The delivery times they offered were really handy too, I could choose the dates that worked best for me. And on top of all that, I found some great deals that made it even better value for money.
Sub and started pack
Ordered before 4pm and expected next day delivery. Other than confirming my order nothing else. The sub just turned up no tracking or anything. Contacted beerwulf who didn't have a clue. Next I get two emails one saying item delivered the other saying item being returned to sender. Contacted beerwulf again and they said the had reordered it for me. They have no idea when it will arrive. Avoid at all cost. Very easy to order and pay then totally useless
Sub
Appalling company - be very careful with buying. I had a fault develop with my product after 8-9 months and they washed their hands of the issue when I expected a reasonable company would be horrified with the product manufactured and seek to rectify it, even though it was purchased from an independent. It is their product! Won’t be buying again - beware that you risk an issue developing and they will not replace your item. If you get a repair you’ll be lucky
4 Kegs
Order arrived promptly but 2 kegs were wrong so contacted customer services.
In 4 days 4 separate beerwulf agents emailed and contradicted what their colleague had said.
In short, rather than admit they sent the wrong kegs they are pretending that what they sent Is what I ordered, just that it is a different colour keg with a different name.
How can a company allow its representatives lie like this?8 beer torps
Shambolic. A company that has a monopoly of the Sub Keg market without the logistics the deal with orders. Happy to take your money and then send a constant steam of excuses and inaccuracies trying to cover up the subsequent debacle in the warehouse and distribution system. Beerwulf - stop selling to shops and retailers who are inflating the prices and respect your loyal customer base. Anyone looking at placing an order please see the comments on their FB page which might save you a lot of time and hassle. I'm done with them.
Box of subs
After ordering my beer which was easy they gave me a date 15 Jan 2021 which I was happy with . On the 9th of Jan 2021 my neighbour five doors away said there was a box for me the delivery company had dropped off the box of beer at their back gate the driver didnt knock the door and didnt put a post it card through the letter box if it wasn't for my neighbour finding the box anybody could have taken it and I would have been none the wiser
What a crap deliver companyBeerwulf Sub
This is the worst item I have ever bought and Beerwulf will not offer to replace or refund. Having spent weeks trying to resolve the issue, I have now given up and thrown it in the bin. I have now purchased the Philips Beer Hawk system which is brilliant.
Moretti Blade and 4 kegs
I have tried to contact Beerwulf about my order and delivery date as I need to be in when it comes, the phone number on the website does not ring,live chat is not working, they are not replying to messages so relying on the fact they meet the delivery date
4 Kegs of Draught Beer
To be fair, once I'd contacted them and hassled them about it they put things right very quickly. I'd also never had any problems with them before.
This was clearly down to the delivery company rather than Beerwulf themselves.FAULTY - is this a known error that the pump keeps pumping when off. Beerwulf won't replace a less than 6 months device. Instead you have to send back for repair....appalling . This is the 3rd device i've heard off.
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I have left my contact details twice to place an order and then no one got back , now it’s closed VERY DISAPPOINTED
Review with most votes
Beerwulf Sub
This is the worst item I have ever bought and Beerwulf will not offer to replace or refund. Having spent weeks trying to resolve the issue, I have now given up and thrown it in ... Read onBy: Timothy James Allcott