Vinatis32 reviews
This score is based on 32 genuine reviews submitted via BritainReviews since 2020.
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I recently bought some wine from Vinatis and I was really impressed by all the different types they had. There were some bottles that I couldn't find anywhere else, so that made it even more exciting. The prices were pretty good too, and I liked that they kept me updated on how my order was doing. The only thing that wasn't so great was that the delivery took a bit longer than I expected, but I guess that's probably because of all the post-Brexit customs stuff going on.
Wine at a great price
I was a bit gutted when I couldn't find the wine I was after in a shop, but I was chuffed to bits when I came across it on this online store. The price was brilliant, so I couldn't resist placing an order. Although it took a fair while, about 11 days, for the delivery to arrive, so if you're in a rush, make sure to order in good time. Despite the delay, I'm happy with my purchase and would definitely think about using this company again down the line.
Recent wine purchase
I recently ordered a selection of wines from a popular French website. Unfortunately, the delivery took longer than expected due to transport and customs issues coming from Savoie. Despite this slight delay, my order did arrive in the UK within two weeks. The website turned out to be reliable, and using DPD delivery ensured a hassle-free service. I didn't encounter any unexpected charges, and managed to grab some fantastic deals on the site.
Excellent selection and trustworthy
I recently bought something from this online shop and I have to say, I was really impressed with the variety they have. I managed to find exactly what I needed and the quality was top-notch. It's good to know they are a reliable company, especially when shopping online. The only thing I noticed was that their delivery times were a bit longer than what I'm used to from other stores. I guess it could be because of import regulations, but it's still worth noting. Nonetheless, their customer service was fantastic - really helpful and always making sure my order arrived safely. In terms of pricing, I thought they offered good value for money, which is always a bonus.
Wine and spirits
I recently bought some wine and spirits from Vinatis and I have to say, I was really impressed with the service I got. The ordering process was super easy and user-friendly, making it a breeze to find and choose the products I wanted. Their website layout was tidy and well-organised, which made shopping a lot smoother. The prices were good too, giving great value for the top-quality products they offer. Plus, the delivery was quick and my order arrived in perfect condition, thanks to the careful packaging. Overall, I was really happy with my shopping experience at Vinatis and I'll definitely be going back for more.
Champagne sabre in oak box
I ordered something from a website that starts with a V, and it was meant to be really cool with a fancy box and all. But you know what? The box was totally smashed when it arrived! I followed the rules and sent them photos of the damaged box, but they just said "sorry, no can do" because I'm in the UK. They tried to pass off the broken box as having a 'rustic' charm, which is a pretty weak excuse if you ask me.
Unique wine source
I came across this website while looking for a specific wine and was happy to see that Vinatis was the only supplier in the UK. Ordering was easy and they kept me informed every step of the way. Surprisingly, the delivery from the US only took 7 days which I thought was pretty good. I'm really impressed with how everything went and I'll definitely be ordering from Vinatis again in the future.
Loads of French wine
Oh my goodness, I just received my huge order of French white and rose wine from Vinatis. The delivery was perfect, and they kept me informed throughout the entire process. Vinatis is amazing - they consistently offer incredible wines at really competitive prices. On top of that, if you spend over £150, you get free delivery! Big thanks to Dennis for ensuring everything went smoothly.
Missing items in my delivery
I was really gutted to see that, yet again, a whole case of wine was missing from my delivery. This has happened three times now, and it's really getting to me - so stressful and inconvenient. I've paid for those bottles, and now I don't have anything to drink. It's really annoying not being able to trust that I'll get what I've ordered from you guys. I'm starting to wonder if I should keep ordering from you in the future.
Second purchase of wine
I can't believe I got sucked in again and ended up ordering from this online wine shop. The selection of wines may be okay, but the deals for buying multiple bottles are nothing special. And let's not even talk about their "wide range of budget Bordeaux" - it's really just average. Their delivery might be free, but they seriously need to work on communicating about when the package will arrive. All in all, my second time buying from Vinatis was a letdown.
Wine
I ordered 9 bottles of wine from Vinatis before Christmas. 3 of these bottles were delivered pretty quickly, and I had a notification that the remaining 6 would be delivered by DPD a few days later. On the day of delivery, I checked the tracking to discover DPD had disposed of the rest of my order due to damage. These things happen, but I could not believe the experience I went on to receive from Vinatis in order to get a refund.
Firstly they stated that these had been delivered. I provided numerous items of evidence to proove that DPD had not delivered most of my order. Yet still, they refused to belive me, acused me of lying and for weeks refused to refund me. I have never been treated so badly and with such levels of distrust by a company. At one point they even asked me to send a written statement with a copy of my passport (fat chance!)!
In the end, I had to raise a dispute through Paypal. Even then they refused to refund me for the delivery charge!! Fortunately this company is not currently operating for UK delivery and I hope they never do again. If they do, I strongly advise avoiding this company like the plague. Their morals, customer service and attitude is nothing short of disgusting.Red Wine
Ordered two batches. Both had mistakes with a different wind than the one ordered being sent. Both were cheaper wines than ordered. Tried multiple times to get this sorted out with customer service by email ( they have suspended their telephone service ) and have had no response at all. Service sounds great but does not deliver. AVOID
About Vinatis
Vinatis is a French-based wine company that specialises in sourcing and delivering a diverse selection of red, white, rose, sparkling, and fine wines to customers within a guaranteed 72-hour delivery period. Utilizing advanced technology and Eurocave wine cellars, Vinatis stores vintage and Grands Crus wines to ensure quality preservation. With over 2500 references, they curate a wide range of products including mixed cases, organic wines, selections endorsed by experts, gold medal winners, and exclusive sommelier picks. Vinatis also offers customer support, scheduled deliveries, newsletters, and secure payment options. Share your experience with Vinatis to help improve their wine selection and delivery services.
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Food and Drinks | Beer, Wine & Spirits Reviews & Experiences
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Last update: November 2025
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Review with most votes
Red Wine
Ordered two batches. Both had mistakes with a different wind than the one ordered being sent. Both were cheaper wines than ordered. Tried multiple times to get this sorted ou... Read onBy: Sarah Davies