Waitrose Cellar25 reviews
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Wine selection
I recently bought some wine online from Waitrose Cellar and I must say, it was a great experience. The ordering process was really easy and there was a good variety of wines to pick from. The service was quick and my order arrived on time. The prices were fair and competitive, especially compared to other shops. The delivery was fast and the bottles arrived in perfect condition. All in all, I had a really positive shopping experience at Waitrose Cellar.
wine cellar
Absolutely terrible service. I ordered wine for my husbands birthday and paid for a specific delivery so i could be there to receive it. It didnt arrive so I called customer services, three times in total. Twice I was told it would still be delivered that day, and on the third occasion I was told it would be delivered the following day. It was delivered a day late and left outside in the rain. My husband came home and found his present sopping wet and 5 days before his birthday. I have emailed customer services and 10 days later they have yet to say anything helpful.
Wine
Order was placed and acknowledged on 23 June 2021. According to the acknowledgment email 'Standard delivery would be 'on or before Thursday 01/07/21’. Thought that this was a long time, but ...No delivery arrived and still not here today. No initial communication and no updates about delays. Complained and pretty useless excuses from customer services that it was a busy time and one bottle out of a much larger order (20 bottles) was not in stock, Why could they not deliver the other 19 bottles? Informed that the out of stock item came into stock on 25th June. Basics of customer satisfaction is not to promise things if too busy, but always keep the customer informed if there is any problem, even if not a believable issue. Latest communication being that wine might be delivered at the end of this week. 9th July? Dreadful service and a joke of customer service.
12 wines 6pinot gris & 6 Gruner vert,inner
My order arrived yesterday but 6 of the wines were not what I ordered
I got in touch with customer service & within 24 hours the mistake had been rectified .
Well done Waitrose !!
Thank for your swift & excellent service
Julia DeanMaster shop
Well, almost all types of wine,bears,vodka,brandy etc they have.
Good thing is burgundy type is started from 17 pounds which may be good news for some close people.
I can tell you about the quality..Just relax ,no issue at all..I am customer since 2010
Delivery part is ok but need some improvement.
About Waitrose Cellar
Wine is one of the most popular drinks in the world. Some people like to drink wine during every meal while others prefer to reserve the wine for a special occasion. In any case, you will want the best wine available for your budget. But where can you get it? One company that offers to provide you with wine is Waitrose Cellar. But what quality wine can you expect from this wine supplier? How tasty will their wines be? Will you have to wait long for Waitrose Cellar’s delivery service to arrive with your new bottle of wine? And what kind of customer service will Waitrose Cellar provide for its customers? The only people that can provide some insight into Waitrose Cellar are wine lovers that have visited Waitrose Cellar before. Read their reviews to get a better idea of what shopping at Waitrose Cellar entails. Their opinions, comments, ratings and experiences can help you decide if Waitrose Cellar is the best option for you.
About Waitrose Cellar
Waitrose Cellar is a company that offers wine. They are a part of Waitrose, the same company that also offers Waitrose Pet, Waitrose Florist, Waitrose Gifts and Waitrose Garden. Waitrose wants to know where your food comes from, how the food has been produced and wait the food contains. At Waitrose Cellar, they focus on wine. They provide red wine, white wine, sparkling wine, dessert wine, vegan wines, and rosé wine. There are wines from all over the world. Chances are your wine comes from England, France, Australia, Portugal, South Africa, South America or even New Zealand. Popular wine regions are Burgundy, Rhone, Bordeaux and Sancerre. So whether you prefer Merlot, Chardonnay, Pinot Noir, Malbec, Cabernet Sauvignon or Sauvignon Blanc, Waitrose Cellar has the wine you are looking for. Besides wine, Waitrose Cellar also offers champagne and prosecco. If you like more than one kind of wine, you can choose a mixed case containing red and white beverages. And in their spirits section, you can find tequila, vodka, whisky, brandy, gin, liqueurs, cognac and other alcoholic drinks. Don’t forget to take a look at the wines that are only available at Waitrose Cellar for some exclusive wines.
Services of Waitrose Cellar
The wines and other drinks from Waitrose Cellar can be ordered online. There is a Waitrose Cellar delivery service willing to send the champagne, white wine or prosecco directly to your home. Waitrose Cellar also has a customer service to address complaints, problems and questions brought to them by their customers.
Complaints, Compliments and Tips for Waitrose Cellar
Have you ever tasted a wine supplied bij Waitrose Cellar? Even if you had just one glass you’ll be able to tell us more about this wine supplier. What did their wines, cognacs and spirits taste like? Did you need to wait long for Waitrose Cellar’s delivery service to arrive with your white wine or rosé? And were you satisfied with the way you were treated by Waitrose Cellar’s customer service department? Please add your own review and tell us what your opinion of this wine shop really is.
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Categories Waitrose Cellar
Food and Drinks | Beer, Wine & Spirits Reviews & Experiences
Page Statistics
Seite online seit: 22 May 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Master shop
Well, almost all types of wine,bears,vodka,brandy etc they have. Good thing is burgundy type is started from 17 pounds which may be good news for some close people. I can tell... Read onBy: Keith