Your Surprise Reviews
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This is the something I never Saw - surprise your loveones
I never knew that such kind of website or organisation exist. It was my father's birthday and I was looking forward to do something special for him. Unfortunately something came up and everthing get messed.
One of the my friend told me about yoursurprise, these guys sell lot of personalized items, products and lot of stuff to gift. They make sure your love one get happy and surprised of the gift. And I got lot of ideas online, lot of gifts that amused me
so I took my time to talk to them and book something very special.
I got a huge persoalized poster of me and my father. I got it hanged in his room, it was huge and beautfiul.
Thanks for that moment.Picture heart pendant
Absolutely perfect arrived on date stated. Would highly recommend my pendant is beautiful.
This company does not believe in bubble wrap - item arrived completely shattered
I am extremly disappointed with my order. The order took over 2 weeks to arrive and when I picked it up from my mailbox, I could hear the insides rattle. I opened the box up and the engraved glass was completely shattered and the wooden box was in pieces (3 of the 4 sides were broken). This was a Christmas gift for a family member and now I need to scramble to find another gift. It's shocking how there was no packing (bubble wrap) or anything inside the wooden box or around the GLASS! I am honestly not sure how everything you ship (if it similar to what I received) does not end up in complete pieces. There is no way you can blame the courier for a glass item that had NO BUBBLE WRAP OR PACKING MATERIAL around it! That is absolutely absurd to think that it would survive banging around in a wooden box.
I contacted support and was offered a refund or remake of the glass (and after another email of complaining), the representative offered a full refund.
Nonetheless, even with the full refund - I would not shop with this company again nor would I reccomend them - due to extremely long delivery (18 days, including weekends) and absolutely awful packing of glasswear inside a wooden box (shipping halfway across the world, from Netherlands to Texas, US).
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This is the something I never
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