Aviva Car Insurance - Overall Rating based on 23 reviews

74% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-27
Online car insurance purchase
The website was really easy to use, and I managed to buy car insurance online without any hassle....Read on
paula

Most relevant negative review

  2024-03-28
Lengthy repair process
This company is a nightmare to deal with. My car had minor damage, but it's been an unbeliev...Read on
Sophia Robertson

Review with most votes

  2017-07-13
Depends on the deals one looki
Just got them , last week.. I was planning to secure my car by insurance. They quoted me about s...Read on
Sylvia

Reviews (23)

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    Car insurance - claims process.

    AVIVA - DO NOT INSURE YOUR CAR OR ANYTHING ELSE WITH THIS INCOMPETENT SHOWER OF CLOWNS. God forbid you have to make a claim because they will tie you up in knots and offload responsibility at the earliest opportunity. Two week after my accident and i still do not have a hire car. To get to this unsatisfactory outcome i had to endure 28 hrs of calls with 13 different advisors. They have lied repeatedly, been rude, unhelpful and extremely inflexible. In fact, they treat their customers with complete and utter contempt - to any prospective customers thinking about insuring ANYTHING with AVIVA then think again - you have been warned. Your well being and health will suffer extremely badly as soon as you start to engage with these robots, do yourself a favour and avoid this lot like the plague - GO TO ANY OTHER INSURER EXCEPT AVIVA OR ANY OTHER COMPANY THAT THEY OWN. Just a footnote - do not bother asking to speak to a manager or supervisor as they refuse to make an appearance, probably too busy sitting scratching their arses or playing solitaire in their air conditioned offices.

    I had a similar issue! I ended up cancelling on the phone, not that they cared. I then went on mycompare.co.uk and went with elephant which was much better


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    We're interested in advertising on your website

    Hello there,

    We are interested in advertising on your website.

    Could you please send us an email back and maybe we can have a talk.

    Best regards,
    ISmartMedia

    Hi There,

    Just a heads-up that I believe the word "choosen" is spelled wrong on your website. I had a couple of errors on my site before I started using a service to monitor for them. There are a few sites that do this but we like SpellingReport.com and ErrorSearch.com.

    -Amanda


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    Would buy here again
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    Depends on the deals one looking for,rest car insurance have good plans

    Just got them , last week.. I was planning to secure my car by insurance. They quoted me about some of their plans.
    SAW Some great deals however didn' t work for me, but I think Aviva is great option to try. It depends on how their insuarnce plans suit one. It's just they are trusted ones so I save my time to look around.

    do not trust there multicar insurance total rip off 8 years I've done it and its half price doing it separately with avive