95% Would buy here again

Most relevant positive review

  2024-06-03
Fridge Freezer purchase
Ordering was really easy and fast, and I was so happy I could keep an eye on my delivery. The del...Read on
tony

Review with most votes

  2022-03-28
A new television
My baby accidentally threw her toys against the television and it got broken. My husband loved wa...Read on
Sara ford

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    Dishwasher replacement

    The model I'd been looking at was ready for delivery in just a few days, and to top it off, it was priced lower than the recommended retail price from the manufacturer. I was updated every step of the way on the delivery plans, and to my surprise, the machine arrived a bit earlier than the 4-hour window they gave me. The driver even gave me a ring half an hour before arrival to double-check everything. The delivery team was made up of two friendly folks who brought the dishwasher right where I wanted it, unpacked it, and even took away the old machine and packaging for recycling (with a small fee). In general, it was a smooth and hassle-free experience that met all my expectations.


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    Refrigerator delivery experience

    The delivery went really smoothly and professionally from start to finish. I got a text confirming the delivery and a call to let me know when it would arrive, which was handy. There were two delivery people who were really polite and even gave me some good advice on when to switch on the fridge freezer. They were careful with the space and each other, showing they knew what they were doing. The fridge freezer ended up exactly where I wanted it, and I felt really comfortable throughout the whole thing. Overall, it was a great experience and I was really impressed with the service. Now I'm excited to make my next order, hoping for another easy transaction.


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    Urgent TV replacement

    My old telly packed in out of the blue, leaving me in need of a speedy replacement that wouldn't cost an arm and a leg. I was a bit wary of buying from Amazon because of the hassle of returns and replacements, so I decided to check out AO instead, as I'd had a good experience with them in the past. Luckily, I found a cracking Hisense telly at a decent price on their website and placed my order. The new telly arrived in just two days, bang on time, with top-notch tracking, and now it's all set up and working like a dream. After this hassle-free experience, I wouldn't hesitate to recommend AO for any electronic buys.


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    A new television

    My baby accidentally threw her toys against the television and it got broken. My husband loved watching movies he needed to get another one immediately. We decided to order from Appliances Online. The delivery was faster than expected. We got our delivery. It was bought in safely, no damages nor missing part. We fix the television. We connected the necessary cables and it worked perfectly. We could now watch our favorite tv station. We got a TV guide so that such an accident would not occur again. I love the screen, very full and high quality. We hope to patronize our kitchen appliances.


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    Fridge Freezer purchase

    Ordering was really easy and fast, and I was so happy I could keep an eye on my delivery. The delivery guys were brilliant - they took everything out of the packaging outside, put it exactly where I wanted it, plugged it in, and made sure it was stable by adjusting the legs. They also gave me some good tips on when to turn it on and start putting food in. And the fact that I could recycle my old fridge with them thanks to the membership was a fantastic bonus. I'll definitely be shopping here again.


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    Awesome dishwasher installation

    The delivery guys did a brilliant job putting in my new dishwasher. It was a bit tricky because it wasn't a standard setup, but they handled it like professionals. Now my kitchen looks absolutely fantastic and I couldn't be happier with how it turned out. A massive thank you to them for all their hard graft!


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    Washing machine

    I got myself a new washing machine recently and the folks who brought it over and set it up were absolutely fantastic! They even sent me reminders through texts before the delivery, which was a nice touch. So far, I've not encountered any problems with the washing machine, but I'm crossing my fingers that the customer support will be reliable if anything does go haywire down the line. The only gripe I had was that they kept pestering me with calls to buy additional warranty cover. I told them I wasn't interested, so hopefully, they'll stop bothering me about it!


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    Washing machine delivery

    The delivery service for my washing machine was absolutely fantastic. The two guys who brought it were really nice and helpful. They were not only polite and friendly, but they also did a brilliant job and even tested the machine for me. It was great to get such excellent service from your team. I often find it tough to shop and get deliveries because of my disability. It's frustrating when people doubt what I can do. But with this delivery, I was treated just like anyone else. It was a really positive and empowering experience for me, so thank you very much.


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    Dishwasher purchase

    I recently bought a dishwasher from this company and I was really pleased with the value for money. The delivery charge was a bit steep at £55.00, but I chose a midday delivery slot which worked well for me. The delivery drivers were really professional and kept me updated throughout the day, which I thought was great. They even lugged the dishwasher up two flights of stairs to my top floor flat, which was a huge help. All in all, I had a fantastic experience with this company and will definitely think about using them again for my next appliance purchase.


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    Washing machine purchase

    I just got myself a new washing machine from this company and I have to say I was pretty impressed with all the delivery choices they had. The folks who delivered it did a brilliant job of setting everything up at my place and made sure it was all working perfectly before they took off. The only downside for me was that some of the extra services, like installation and recycling, were a bit pricey compared to what other companies offer. In the end, the service quality was top-notch but you might have to fork out a little more for the convenience.


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    Washer and dryer delivery and installation

    The delivery and installation service was brilliant. I got a four-hour time slot for delivery, and it was nice to get a call from the driver when they were only 20 minutes away. The engineers did a great job at taking out the old appliances, putting in the new ones, checking everything worked, and tidying up all the packaging. They were really friendly and polite the whole time.


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    Faulty TV purchase

    Dealing with this supplier has been an absolute nightmare. I purchased a TV back in March and right from the beginning, the screen had faults. No matter how many times I called customer service, AO wouldn't take it back. Since then, I've had loads of electrical problems with the TV and every time I get in touch with AO, they just send me back to the manufacturer who is equally unhelpful. Now I'm stuck with a dodgy TV and out of pocket by several hundred pounds. Do yourself a favour and steer clear of this supplier, it's been a total disaster trying to deal with them.


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    Efficient and professional dealings

    My experience with this company was really good all the way through. I thought that ordering was easy and the staff were really helpful and knew their stuff - they gave me all the info I needed. The delivery service was top-notch, the delivery guys were friendly, professional, and quick. They did a great job representing the company and made sure my order arrived on time and in perfect condition. The only downside was that they were a bit pushy on the phone when trying to get me to buy extra cover for the product.


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    Efficient delivery and installation

    The delivery and installation service was actually really good. I was so pleased with how professional and efficient the delivery team was. They kept me updated by email with the expected arrival time, giving me a one-hour window. The delivery arrived right on time and the team got to work straight away connecting up the new appliance and taking away the old one. Both men were really nice, polite, and got the job done quickly. It made the whole experience really easy and stress-free.


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    Washing machine delivery and installation

    I just wanted to share how great the delivery and installation of my new washing machine went. The two lads who did the job were really nice and careful with my stuff. Even when they had a little problem with their tools, they stayed positive and kept things professional. They quickly removed my old washing machine and made sure it was disposed of properly. I also liked getting regular updates before the delivery, so I could keep track of where they were using the company's app.


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    Recent delivery experience

    If you're after a stress-free delivery service, then this is the place to go. They kept me updated on delivery times throughout the day, so I knew exactly when to expect my items. The delivery drivers were really nice and friendly, which made the whole experience even more enjoyable. I've shopped here a few times now, and they always provide excellent service. I'll definitely be recommending them to all my friends. Yet another perfect delivery - thanks a lot, guys! 😊


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    Quick and Easy

    My experience with the delivery drivers, Nick and Steve, was absolutely brilliant. They were so nice and really knew how to look after their customers. I was really impressed by their professionalism and how dedicated they were to making sure everything was perfect. AO should be really proud to have employees like Nick and Steve working for them. Thanks a lot for making the delivery process so easy and stress-free.


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    Fridge freezer collection

    The service we got for picking up our old American style fridge freezer was brilliant. It was way cheaper and quicker than the council's bulky waste service, so it saved us a lot of time and money. The guys who came to take away the appliance were really professional and quick, which made everything easy for us. Even though we didn't buy our new fridge from them, they still treated us really well, just like we had. We were really impressed with the service overall and would definitely suggest it to others.


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    Kitchen equipment purchase

    I recently bought some kitchen equipment from AO and I have to admit, I was really pleased with the service they provided. The delivery driver was really polite and professional. We did have a little issue though because our builder forgot to disconnect our old washing machine and tumble dryer for the drivers to take away. Thankfully, we sorted it out quickly, and now we've made sure everything will be ready for our next delivery.


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