Aosom - Overall Rating based on 27 reviews
Featured Reviews
Reviews (27)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Value for money products
I recently bought some stuff from this company and I must say, I was really impressed with the value for money. The products were top-notch and even better than I expected. The delivery was super fast and the items were packed really well, so they arrived in perfect condition. I did have a little hiccup with one item missing from my order, but the customer service team sorted it out quickly and the missing item was at my door within 2 days. All in all, I had a great experience with this company and I would definitely recommend them.
Fox-proof Chicken Enclosure
We recently bought a chicken enclosure from this company after a fox attack took out our whole flock. The kit had everything we needed and, even though the instructions needed careful attention, they were clear enough for us to put it up over a few days. The components are top-notch and the construction is really solid - we're really impressed. We're planning to keep our electric fence for extra security. We'll have to wait and see if we're really fox-proof!
Gazebo for static caravan
The transaction went smoothly, it was all pretty straightforward. I bought a 2x2 gazebo for my static caravan, hoping it will fit just right on the decking. I can't wait to enjoy sitting outside, even when it's raining, instead of always being stuck inside the van. Plus, I can picture using it for parties with my grandkids. There are so many ways I can use it, which makes it the ideal addition to my caravan.
Half umbrella for kitchen window
This half umbrella is amazing for my kitchen! It fits perfectly in my window where the sun comes in, and it's great for keeping the room cooler on hot days. The build is really strong and the choice of colours is a nice extra touch.
Quick and easy ordering process
I found the ordering process to be really quick and easy - didn't come across any problems at all. The account registration went smoothly, and the communication was spot on. Keeping me updated on my profile and account changes was really helpful, and my product turned up right on time and just as I was expecting. I'm pleased with the service I received and would definitely buy from this company again in the future.
Recent online purchase
I recently bought something online and it was a bit of a mixed bag. The website was pretty straightforward to use, and I managed to find what I was looking for without any hassle. However, things took a turn when I tried to send back an item that didn't quite fit the bill. The return policy was a real pain, and it left me feeling a bit annoyed. It just doesn't seem right to make it difficult to return stuff when you buy it online.
Rattan chair and foot stool
I was feeling a bit nervous in the beginning because I hadn't come across this company before. But I'm really glad I took a chance and decided to make a purchase from them! I ended up ordering the 2 seater rattan chair with a table for my garden, and it was delivered on time. The packaging was great, and I was really impressed with the product. I liked it so much that I even ordered a footstool, and once again, I was really satisfied with the quality.
Flat packed chairs, tension design
I recently bought some flat packed chairs from this company and it turned into a bit of a mission unexpectedly. We were pretty annoyed that there was no mention of them needing assembly, but once we finally got them put together, they actually looked really good. As a couple of pensioners, we're relieved we didn't order any more chairs.
Garden furniture and covers purchase
I recently bought some garden furniture and covers from this company. I was happy to see that they had the items I wanted for a better price than other stores. The website was easy to use, which made ordering quick and easy. I didn't expect my items to be delivered by different couriers, but Aosom gave me a list of the delivery companies. Thankfully, all my items arrived over the next two days without any problems. The weather that weekend was lovely, so I was excited to set up my new garden furniture. I would definitely suggest this company to anyone looking for similar products.
Six-seater rattan furniture set and cover
I bought a six-seater rattan furniture set and cover from this website recently. I didn't know the brand at first, but the ordering process was easy. The products came quickly and were well-packaged, so they arrived safely. The quality of the items was even better than I expected, and I'm really happy with my purchase.
Quick delivery, good quality items
My order arrived quickly and was left in a safe place when I wasn't home. The products were really good quality and the delivery time was perfect. I would definitely recommend this website to anyone in need of a reliable service with great value.
Recently ordered items
As someone who shops here a lot, I have to say I've never had any problems with my purchases from this company. The website is really easy to use, so it's simple to find what I'm looking for. Paying is a breeze, and I've never had any issues with transactions going through smoothly. My orders have always been sent out quickly and arrived within a few days. I would highly recommend this company to anyone who wants top-notch products and great service. I'll definitely be coming back for more.
Outdoor Storage Shed Assembly
The outdoor storage shed I bought was delivered on time and put exactly where I wanted it to go. But putting it together took longer than I thought it would. Getting the cellophane off the parts was a real pain and made the process drag out. It was annoying how the instructions didn't say that you'd need to keep shifting the panels around when putting the shed together in a corner or against a wall. Despite all this, I'm pleased with how the shed turned out.
Cool table and chairs with umbrella
I've just got this really amazing table and chairs set with an umbrella, it's absolutely brilliant! The delivery was spot on and the service was fantastic. The quality of the table and chairs is top-notch. I couldn't be happier with my purchase and will definitely be buying from here again. I can't wait to spread the word to all my friends and family about this fantastic site!
Damaged table
I'm afraid I've had a bit of a let-down dealing with this damaged table from Aosom. When I took it out of the box, I saw that the polystyrene packaging inside was all smashed up, which ended up damaging the table itself. I got in touch with Aosom through their website right away to let them know what had happened, as they promise to respond within 24 hours on there. But it's been 5 days now and I still haven't heard a peep from them. This lack of communication has really got on my nerves, especially as the return period has passed for the items.
Faulty gazebo
The gazebo I bought was faulty when I tried to put it up. One of the legs wouldn't click into place properly. I got in touch with customer service, sent a quick video to show the problem, and they quickly gave me a refund. Thank goodness for that!
Garden furniture purchase
I came across Aosom when I was looking for some garden furniture and I thought it might not be great, but it turned out to be fantastic! I had to put it together myself, but it was simple and fast. Later on, I purchased some garden lights and covers from them too, which were also really good quality! I would definitely recommend checking out this place for your garden needs.
6 piece rattan garden furniture
Putting together the 6 piece rattan garden furniture was a real challenge, especially the 3-seater sofa and two armchairs. The screws at the back were a nightmare to reach, needing just a quarter turn in really awkward spots. It took forever to assemble everything, making it clear that the furniture was definitely made in China.
Easy navigation and fast delivery
The website was really easy to use, I found exactly what I was after without any bother. The prices were brilliant and the delivery was quick and friendly, just like the review I read. I was pleasantly surprised as I hadn't come across this company before, but I would definitely recommend them and use their services again in the future.
Folding table and chairs set
To be honest, I was a bit unsure about buying furniture online, but I decided to give this folding table and chairs set a go, and I must say, I'm really pleased with it. The quality is better than I expected and the seats are surprisingly comfortable too. Another great thing is the space-saving design for storage when not in use. Overall, I'm very satisfied with my purchase and would definitely suggest it to anyone in need of a practical and budget-friendly dining set.
Review with most votes
Small green house hinged lid
Purchased a small green house with… Purchased a small green house with hinged lid in March. Not the best quality but for the price it was ok. But after just over 6 months one o... Read onBy: J wallis