Aosom Reviews : Share your review & read experiences

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Aosom

43% Would buy here again

Spotlight: What are our customers saying?
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A
Angela Parker
I would like to say the machine is ok ,it is exactly what I thought it would be for the money. I'm so disappointed that the noise level is unbearable. Tried wd 40, brought white grease and its g...Read on
E
ENA MARY HULBER
I had searched for ages to replace my old office chair, before finally purchasing pink Vinseto chair, much to my detriment. Seeing it was suitable for small people, I am under 5' tall, opted for t...Read on
P
P hembury
Ordered 07.30 Thursday delivered 13.20 Friday assembled by 14.30 perfect well pleased with purchase easy from start to finish ,does what it says on the tin many thanksRead on
V
Valerie Deacon
I ordered and paid for these goods nearly two weeks ago. I received one item after being told twice by the delivery company Hermes that they would deliver at set times, which they did not do. ...Read on
T
Thomas HOPKINS
Collappsed when I sat on it although I'm only 13.5 Stones. Found it impossible to contact Aosom or WISH for a replacement or refund. I'm disabled and was unable to get up. Luckily I had my mobil...Read on

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    Stepper

    I would like to say the machine is ok ,it is exactly what I thought it would be for the money. I'm so disappointed that the noise level is unbearable. Tried wd 40, brought white grease and its getting worse, contacted the company ,so far no response. I know it's not very expensive but it is unusable do to the terrible sounds ..wish I read the reviews to start with, most probably wouldn't have brought it. So if noise doesn't matter to you by all means get it because it's a good machine.


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    Vinseto office chair

    I had searched for ages to replace my old office chair, before finally purchasing pink Vinseto chair, much to my detriment. Seeing it was suitable for small people, I am under 5' tall, opted for this particular model. I'm sure it will be ideal for a young person, but for me has turned out to be the most uncomfortable chair imaginable. The back of the chair has no padded and is very rigid. This must be the worse thing I have ever purchased on-line.


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    Ratten chair set

    Ordered 07.30 Thursday delivered 13.20 Friday assembled by 14.30 perfect well pleased with purchase easy from start to finish ,does what it says on the tin many thanks


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    Kids Bike, Kids Swing

    I ordered and paid for these goods nearly two weeks ago. I received one item after being told twice by the delivery company Hermes that they would deliver at set times, which they did not do.

    I am still waiting for the two items missing from my order which were returned by Hermes to Aosom due to the postage on the packages not being acceptable. Aosom have told me that they have re-dispatched these items and they should be delivered within the next 2 days.

    The delivery company have contacted me again with the same information that I received with the first aborted delivery, namely, that the parcels are too large for their delivery vehicle and that they will arrange for another delivery vehicle. As this is the second time I have received this information and have still not received my order, I am seriously doubting whether this will happen.

    I have to say that the delivery/non-delivery of these goods has been an awful experience. Both of these items are gifts that I had ordered for birthdays that have now happened. Consequently, not only do I still not have these goods which I paid for over 10 days ago, I am extremely disappointed not to be able to provide these items as gifts for my family.

    I will post another review on the delivery company's site, which, frankly does not seem to have much effect but would also urge you, as a supplier whose reputation is badly affected by this lack of completion of your order, to reconsider the use of this company.


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    2 in 1 Outsunny Sun Lounger

    Collappsed when I sat on it although I'm only 13.5 Stones.
    Found it impossible to contact Aosom or WISH for a replacement or refund.
    I'm disabled and was unable to get up.
    Luckily I had my mobile phone and called my Daughter to come and help me get up.


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    rattan chairs

    got a duplicate delivery and payment taken cant get hold of anyone


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    Small green house hinged lid

    Purchased a small green house with…
    Purchased a small green house with hinged lid in March. Not the best quality but for the price it was ok. But after just over 6 months one of the hinges have broken !!! A very very unhelpful customer service tells me sorry we can not do anything as it was purchased over 6 months ago so there is nothing they can do !! Surely an product which is meant to be used outside should last longer then seven months I did not expect this to be an annual purchase!!. What a terrible policy, clearly they don’t care about customers once they got your money


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