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Kids Bike, Kids Swing
I ordered and paid for these goods nearly two weeks ago. I received one item after being told twice by the delivery company Hermes that they would deliver at set times, which they did not do.
I am still waiting for the two items missing from my order which were returned by Hermes to Aosom due to the postage on the packages not being acceptable. Aosom have told me that they have re-dispatched these items and they should be delivered within the next 2 days.
The delivery company have contacted me again with the same information that I received with the first aborted delivery, namely, that the parcels are too large for their delivery vehicle and that they will arrange for another delivery vehicle. As this is the second time I have received this information and have still not received my order, I am seriously doubting whether this will happen.
I have to say that the delivery/non-delivery of these goods has been an awful experience. Both of these items are gifts that I had ordered for birthdays that have now happened. Consequently, not only do I still not have these goods which I paid for over 10 days ago, I am extremely disappointed not to be able to provide these items as gifts for my family.
I will post another review on the delivery company's site, which, frankly does not seem to have much effect but would also urge you, as a supplier whose reputation is badly affected by this lack of completion of your order, to reconsider the use of this company.Vinseto office chair
I had searched for ages to replace my old office chair, before finally purchasing pink Vinseto chair, much to my detriment. Seeing it was suitable for small people, I am under 5' tall, opted for this particular model. I'm sure it will be ideal for a young person, but for me has turned out to be the most uncomfortable chair imaginable. The back of the chair has no padded and is very rigid. This must be the worse thing I have ever purchased on-line.
2 in 1 Outsunny Sun Lounger
Collappsed when I sat on it although I'm only 13.5 Stones.
Found it impossible to contact Aosom or WISH for a replacement or refund.
I'm disabled and was unable to get up.
Luckily I had my mobile phone and called my Daughter to come and help me get up.Ratten chair set
Ordered 07.30 Thursday delivered 13.20 Friday assembled by 14.30 perfect well pleased with purchase easy from start to finish ,does what it says on the tin many thanks
rattan chairs
got a duplicate delivery and payment taken cant get hold of anyone
Stepper
I would like to say the machine is ok ,it is exactly what I thought it would be for the money. I'm so disappointed that the noise level is unbearable. Tried wd 40, brought white grease and its getting worse, contacted the company ,so far no response. I know it's not very expensive but it is unusable do to the terrible sounds ..wish I read the reviews to start with, most probably wouldn't have brought it. So if noise doesn't matter to you by all means get it because it's a good machine.
Small green house hinged lid
Purchased a small green house with…
Purchased a small green house with hinged lid in March. Not the best quality but for the price it was ok. But after just over 6 months one of the hinges have broken !!! A very very unhelpful customer service tells me sorry we can not do anything as it was purchased over 6 months ago so there is nothing they can do !! Surely an product which is meant to be used outside should last longer then seven months I did not expect this to be an annual purchase!!. What a terrible policy, clearly they don’t care about customers once they got your money
About Aosom
There are many ways to make your house a home and to make your office a comfortable place for you to work. One of the most common ways is to accessorize your home or your office to your taste so that whenever you are there, it will be welcoming, and you are relaxed enough to carry out all your activities. When it comes to the most common things that people need in their homes to feel comfortable, kitchen equipment, furniture, chairs, garden, and outdoor items are some other things to consider. Knowing that all of these items are very important, people are left with no other option but to shop for them from different places. The upside of shopping for such items in today's world is the presence of the online shopping space or e-commerce platforms. With the aid of these shopping outlets, one can comfortably relax at the home, shop, and pay for items and have them delivered right to their doorsteps. Yet that is not enough; there is still the need to get a one-stop-shop where all of these items can be ordered online and even delivered to the customer's home. Aosom is an e-commerce store that claims to be the one retailer for these items and more. Kindly read further for independent reviews of Aosom from others who have tried their products before.
About Aosom
Aosom is an e-commerce retailer that has been in business since 2009. This retailer sells a range of homeware, garden, and outdoor, kitchen, pet, car, and office products to their customers in the U.K. and Ireland across six brands: HOMCOM, Pawhut, Outsunny, Durhand, Vinsetto, and kleankin. Aosom also claims to work closely with some of the leading online marketplaces and platforms. The company assert to ensure that they rely on the core values that have been instilled since inception - innovative designs, excellent products, and superb customer service.
Products and services of Aosom
Aosom offers items like Outsunny Metal frame curtain draped outdoor garden gazebo, Outsunny Interlocking Decking Tiles, High-density Polyethylene, pet supply, home furniture, office furniture, garden supplies, baby supplies, DIY tools, kitchen items, beauty products, desks, tables, lamps, wardrobes, cabinets, cupboards, chandelier, cloth hanger, kids scooters, child trailer, pet trailer, Gazebo, Homcom, Trampoline, Sunlounger, Greenhouse, Swing, Parasol, and lots more. This retailer also handles the delivery of its products to customers in the U.K. and Ireland. Clients can subscribe to their newsletter to be kept abreast of their assortment of products and service delivery.
Compliments, complaints, and tips for Aosom
Have you ever tried any of the items sold by Aosom? If yes, kindly share your thoughts on their products by leaving a candid review of Aosom here. If you have suggestions or tips for this retailer that will help in improving their products and service delivery, kindly share here as well. Remember that leaving feedback here is imperative as future clients will need a guide when they want to shop with this retailer. We look forward to hearing from you!
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Contact Information
Unit 27 Perivale Park, Horsenden Lane
UB67RH Greenford
United Kingdom
Categories Aosom
Online shopping | Homeware Reviews & Experiences | Office, Hobby & Party Reviews & Experiences | Pet Shops Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Children & Baby Reviews & Experiences | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 6 September 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Small green house hinged lid
Purchased a small green house with… Purchased a small green house with hinged lid in March. Not the best quality but for the price it was ok. But after just over 6 months one o... Read onBy: J wallis