Awesome Books Reviews
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Reviews (22)
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International shipping
Shipping internationally can be a bit of a nightmare sometimes, but I was really impressed with how smooth this company made it all. I live in Sweden, and the shipping costs were fair and the delivery time was surprisingly quick. I'll definitely be buying more stuff from this company again.
Books purchase
I really enjoy getting books from here because they have such a great selection to pick from. The delivery is always really fast, and the books are always in top-notch condition. I rely on this place for all my book cravings, and they've never let me down.
books
i've used for the site on & off for years.
until recently i'd have said overall they're not too bad but their customer service is very poor!!
emails are not promptly addressed/answered, when they ARE, if there's a problem (such as damaged items being sent) in general, i've been offered 10% 'refund'(!!!) - which is NOTHING considering many other sites are more than happy to own & take responsibility for issues by fully refunding without return or very close to it.
unfortunately even with this raised with staff, they clearly don't seem to care.
customer retention & loyalty appears to mean nothing to them which is extremely strange from a business operational sense (to turn away customers so readily).
not impressed - they need to step up their game if they're going to last along with ... book sites that value customer service more.
Review with most votes
lovely shopping experience fro
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