Deichmann - Overall Rating based on 52 reviews

94% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-30
Quick and Easy Online Ordering
Ordering online was so easy, really convenient and simple to use. I managed to find exactly what ...Read on
A. Gray

Most relevant negative review

  2023-07-24
Shoes
I was met by Kris at the Parkgate retail park branch. He helped me through the process, finding t...Read on
Mrs Joan Cowles

Review with most votes

  2019-04-11
Latest collections
Diechmann is not a new seller for me. Dozens of dress and latest design apparels I had purchased ...Read on
Molly

Reviews (52)

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  • Ordering

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    Would buy here again
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    Fast delivery, uncomplicated returns, quick processing and refund

    The delivery came really fast, much quicker than I expected, which was a nice surprise. Returning items was simple and hassle-free, so it was easy to send back anything that didn't quite work for me. They processed the return and refund quickly too, so the money was back in my account in no time. I'm really impressed overall and would definitely recommend them.


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    Fast delivery, good value product

    I'm really happy with what I bought from this store recently. The delivery was lightning-quick, and the product itself was top-notch. It was definitely worth the money I paid. I'll definitely be coming back to shop here again.


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    Sports shoes for work

    I bought some sports shoes for work online at Deichmann. The in-store experience was great, but the online shop didn't impress me. I paid 54.99€ for the shoes on the same day I ordered them. However, there were no updates on the DHL website about the delivery, and my order wasn't showing up on the Deichmann website either. I contacted customer service for help and waited for their response.

    Today, the shoes finally arrived, which was a relief. But my order still isn't showing up on the website. Normally, I get a notification from DHL when a package is out for delivery, but this time I didn't. Despite these issues, I'm just happy the shoes are finally here.


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    Online shopping experience

    My online shopping experience was a bit of a letdown. The website was a nightmare to navigate and didn't let me filter products properly. On top of that, it was frustratingly slow to load, which made shopping a pain and took up a lot of time.


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    eco-friendly protective treatment

    I was really pleased with the great customer service I got from a staff member in the store. Dianne was especially helpful and knew a lot about the new eco-friendly protective treatment for my purchases. She was so friendly and welcoming, which made my shopping trip much better and informative. I'm grateful for all the effort she put in to help me and make sure I picked the right things for what I needed.


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    Recent shoe purchase

    I just bought a pair of shoes from this shop and I have to say I'm really pleased with them. They're super comfy and I got them for a great price too. I'd definitely suggest checking out this store if you're looking for good quality shoes that won't break the bank.


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    Shoes

    I was met by Kris at the Parkgate retail park branch. He helped me through the process, finding the right sizes and styles that I wanted. He was one of the most helpful salesperson,s that I have met.


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    Boots

    I looked yesterday after some boots in the Bromley store, but I did not find my size and I was angry for this reason because I liked a lot,but Daiana helped me and she ordered for me the size I wanted and I was so happy.
    You don't always see people who are so nice to you but she was very nice and very helpful.


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    Deichmann

    I was pleased to find a pair of my favourite, comfortable Graceland navy court shoes made with fabric & embellished with fine beadwork & a bow.
    I have a bunion from wearing high-heeled shoes with pointed toes as a teenager. Its difficult finding comfortable, affordable shoes.
    This is the 2nd pair of the same style. I have frequently worn these for nearly 3yrs.
    Today I also bought a similar plain dark donkey brown pair for Autumn. The heeld are comfortable as they are not as flat as ballerina pump shoes.
    Charley at the Bournemouth branch was excellent at her job.
    She gave us friendly, efficient, professional service.
    I have ordered shoes & boots successfully before & use the Deichmann website to keep an eye on their range. However, its best to pop into the store so you can fit the shoes on & see if the style is suitable. .


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    Boots

    I wanted to buy black trainers and they couldn't find the other boot. They looked and looked but nada. They offered me free home delivery. They just arrived. Dont know the long term comfort of.using but no issues with customer service and delivery. Thankx


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    Graceland

    The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite

    Staff very helpful especially James Tague


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    Gents boots

    Returning husbands Christmas present absolutely no probs plenty sanitiser at Inverness user no 104606 was extremely helpful and cheerful exchanged and pleased I will be back ????


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    ladies pink ankle boots.

    Randomly went into Deichmann in Eastbourne as my husband was looking for a pair of slip-on boots, he purchased a pair (20% discount) which he was very happy with, finding them very comfortable, whilst in the shop I looked around the ladies selection and bought a pair of ankle boots which are very comfortable and were half price ! would definitely shop there again.


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    shoes

    very good service lovely workers and very cheap
    prices I recommend it to everyone


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    memphis one shoes

    very comfortable as my husband has serious trouble with his feet and stability when walking. One happy old man Thank you


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    Pair of Easy Street black ladies shoes

    Black casual ladies shoes (Easy Street). I had my old pair on (comfy and smashing for everyday shopping). My old pair do need heeling and this costs £10 so I saw the new ones in your Taunton store at £11.49 - what a bargain. Why have old ones repaired when you can get a new pair for only £1.49 extra?. What a bargain - well done Deichmann - they are really super


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    catwalk ankle boots

    i so these boots online and liked the look of them i did not want to buy online as i was not sure whether i would need a size 3 or 4 so i phone my local store the moor sheffield a very polite young lady answered she said she would save me a size 4 i went to the store the same afternoon and the same young lady was there to serve me she was very polite and helpful her name was natasha i will visit the store again thank you


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    Order 45408217/ store 63 Harrow

    Easy to shop, great Gentleman served us, ( Manager cover Daniel) very helpful, very satisfied.


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    Staff number 184307

    Majid is very helpful and kind to the customers
    Doing very nice sevice


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    Boots

    all good