Deichmann

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Deichmann

88% Would buy here again

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Spotlight: What are our customers saying?

G
Glynnis Stirton
I was pleased to find a pair of my favourite, comfortable Graceland navy court shoes made with fabric & embellished with fine beadwork & a bow. I have a bunion from wearing high-heeled s...Read on
T
Therese
I had been looking for a pair of shoes to match a dress I shall be wearing to my niece's wedding in September. My sister sent me a photograph of a pair she had seen in the Crawley branch, however ...Read on
J
john bird
bought a pair of new sketchers shoes and a pair of memory soles today from the Hartlepool store. the young lady called MEL could not have been more helpful. my wife must have tried on at least 5 pa...Read on
M
mary shephard
i so these boots online and liked the look of them i did not want to buy online as i was not sure whether i would need a size 3 or 4 so i phone my local store the moor sheffield a very polite young...Read on
A
Amalia
I looked yesterday after some boots in the Bromley store, but I did not find my size and I was angry for this reason because I liked a lot,but Daiana helped me and she ordered for me the size I wa...Read on

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    Deichmann

    I was pleased to find a pair of my favourite, comfortable Graceland navy court shoes made with fabric & embellished with fine beadwork & a bow.
    I have a bunion from wearing high-heeled shoes with pointed toes as a teenager. Its difficult finding comfortable, affordable shoes.
    This is the 2nd pair of the same style. I have frequently worn these for nearly 3yrs.
    Today I also bought a similar plain dark donkey brown pair for Autumn. The heeld are comfortable as they are not as flat as ballerina pump shoes.
    Charley at the Bournemouth branch was excellent at her job.
    She gave us friendly, efficient, professional service.
    I have ordered shoes & boots successfully before & use the Deichmann website to keep an eye on their range. However, its best to pop into the store so you can fit the shoes on & see if the style is suitable. .


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    Graceland shoes

    I had been looking for a pair of shoes to match a dress I shall be wearing to my niece's wedding in September. My sister sent me a photograph of a pair she had seen in the Crawley branch, however although they had the range in the Uxbridge branch, they did not have the colour I wanted. However I have to commend the staff who went to every possible trouble they could to track down the specific type and to order them for me. They could not have been more obliging and helpful and it was done with grace and consideration. My shoes arrived three days later in perfect condition and I have even managed to find a bag to match, so I am delighted with my purchase. Thank you.

    Graceland sandals, brown - love these sandals and colour look quite dressy. Lady at the counter was lovely, will go to Canterbury branch again as soon as I can. Thank you for great shoe selection.

    I think some shops need professional and nice staff there are some exception where their behaviour and attitude is not for working with customers

    Shopped at the Doncaster branch. A very helpful assistant. I wear size 10 shoes which are extremely difficult to find. I shall definitely go there again.

    went to Truro today went in to look for shoes when I found what I wanted went to pay one assistant in front of me dealing with a client ,or I thought she was, no one else waiting, 2 others on their phones , just taking about pictures on their phones. no one bothered to speak just about to walk out and leave when they bothered to serve me. nothing spoken about keeping me waiting the worst serviced I have received in years. good job was 70miles from home wont be going there again.

    Gibig up the NDL


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    Sketchers 7799102size 6 £44.99 + 992461 £6.99

    bought a pair of new sketchers shoes and a pair of memory soles today from the Hartlepool store. the young lady called MEL could not have been more helpful. my wife must have tried on at least 5 pairs before settling for the sketchers as she has been having a problem with her right foot and was recommended to get some good trainers to help her be more comfortable. we will certainly recommend this shop to our friends and family thank you john bird


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    catwalk ankle boots

    i so these boots online and liked the look of them i did not want to buy online as i was not sure whether i would need a size 3 or 4 so i phone my local store the moor sheffield a very polite young lady answered she said she would save me a size 4 i went to the store the same afternoon and the same young lady was there to serve me she was very polite and helpful her name was natasha i will visit the store again thank you


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    Boots

    I looked yesterday after some boots in the Bromley store, but I did not find my size and I was angry for this reason because I liked a lot,but Daiana helped me and she ordered for me the size I wanted and I was so happy.
    You don't always see people who are so nice to you but she was very nice and very helpful.


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    Boots

    I wanted to buy black trainers and they couldn't find the other boot. They looked and looked but nada. They offered me free home delivery. They just arrived. Dont know the long term comfort of.using but no issues with customer service and delivery. Thankx


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    Pair of Easy Street black ladies shoes

    Black casual ladies shoes (Easy Street). I had my old pair on (comfy and smashing for everyday shopping). My old pair do need heeling and this costs £10 so I saw the new ones in your Taunton store at £11.49 - what a bargain. Why have old ones repaired when you can get a new pair for only £1.49 extra?. What a bargain - well done Deichmann - they are really super


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    ladies pink ankle boots.

    Randomly went into Deichmann in Eastbourne as my husband was looking for a pair of slip-on boots, he purchased a pair (20% discount) which he was very happy with, finding them very comfortable, whilst in the shop I looked around the ladies selection and bought a pair of ankle boots which are very comfortable and were half price ! would definitely shop there again.


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    Sandals

    Even sandals sometimes need "breaking in" but not these . True to size and very comfortable A good selection to choose from and very competitively priced . Hope these last as long as the boots that I purchased a few years ago and have only recently discarded.
    Staff in the shop were very helpful . Store 0111

    I bought a shoe today
    It's very comfortable
    Thanks to Mr Majid
    He is very helpful and kind


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    Ankle boots

    Ladies black ankle boots £24 99 seemed fine till I walked for a couple of hours and then unfortunately they cut all my feet the back of my heels and ankle bones on both feet. I now have no boots !!! I cannot wear them. I have had other shoes from this company and have been fine but not these. What a disappointment !!


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    Graceland

    The staff were very helpful especially James Tague sorted the insoles for me and put them in will recommend this shop very polite

    Staff very helpful especially James Tague


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    Gents boots

    Returning husbands Christmas present absolutely no probs plenty sanitiser at Inverness user no 104606 was extremely helpful and cheerful exchanged and pleased I will be back 🙂


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    shoes

    very good service lovely workers and very cheap
    prices I recommend it to everyone


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    memphis one shoes

    very comfortable as my husband has serious trouble with his feet and stability when walking. One happy old man Thank you


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    Order 45408217/ store 63 Harrow

    Easy to shop, great Gentleman served us, ( Manager cover Daniel) very helpful, very satisfied.


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    Staff number 184307

    Majid is very helpful and kind to the customers
    Doing very nice sevice


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    Done on 22/08/2020

    I had visited the deichmann store at Ilford exchange on the evening of 22/08/2020 between 4.00-6.00pm. Store 0057. VAT registration number GB896104014
    The store was very busy and I want to make a strong written complaint about 2 female floor attendants at your store. Both white one in a brown blazer and the other in a white T shirt.I logged a verbal complaint with the manager at the store as well.
    They were rude,aggressive,ill mannered to say the least.
    As it is return to school ,it was a busy time, the first time I approached one of them was when I could not find a pair of the size I was looking for, I got a response saying that it’s old stock and there might be just 1 shoe, then she came to the area we were trying out shoes and very abruptly told me that there were in the box, I had to point out to her that they were a different make , after which she shrugged and walked off, I let it go and started looking for shoes myself, on an other occasion I asked the other attendant about a size, on which she started lecturing on how I’ll mannered people are and how they are leaving boxes unattended, I felt uncomfortable speaking to her and left to look for the shoe myself.
    After sometime , she comes over to where we are starts mouthing off that we have tried enough shoes and we can’t try anymore??.
    After some ti,e when I went to the children’s section, the two of the were gesticulating and speaking in a foreign language which was obviously about me, and making monkey faces towards each other, this made me very uncomfortable and then one of them has the audacity to tell me that I should ask the, for help instead of taking shoes myself, I told her that she is rude and I would not like to talk of either of them and walked away from there.
    My questions are:
    1)If it was a busy day why were there not enough attendants to cater to people. Because of which people were looking for the shoes themselves which obviously led to a lot of mess, not the customers fault!!
    2)Who gives the attendant the right to call customers ill mannered and not having any sense( you can ask other customers on that day) they were very verbal about how bad people are and that they have no sense
    3) I was not aware that there is a limit to the number of shoes you can try out at one time , I have 2 young children aged 8 and 4 and that takes time to choose the right fit and style especially school shoes. So how could she come up to me and tell me that I cannot try out anymore shoes.
    4) I work in the NHS and have met with many people over the last 5 yrs from different walks of life, but have never come across such ignorant,arrogant people who think that they can call people names whenever and however they want.
    I went there to buy shoes for children, I will not tolerate being abused by staff and stand around listening to some staff shouting out at me and calling me ill mannered.
    Im sorry but please don’t be under any assumption that you are doing some charity, we pay money for the services in your shop, and if your staff is not up to their game then it is their fault not the customers.
    I have never been so embarrassed in my life and I demand an explanation about the behaviour of the staff and want to know how you can justify the attendants calling people names and shrugging off from doing the job they are paid to do,
    I expect a response to my complaint as soon as possible and will not hesitate to take this further is my complaint is not acknowledged.


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    Boots

    all good


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    Rita Ora Star Trainers (Pentagon Centre, Chatham Kent ME4 4HP

    I have been eyeing up these trainers for a few weeks and tried them on (really comfortable) and really happy they were in the sale!

    Great service too from the store assistant (MEGAN FOLEY)



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Deichmann

Every once in a while, you need a new pair of shoes. Maybe you can find your perfect pair of shoes at Deichmann. But what will the quality of their boots and lace-ups be? How comfortable will their slippers and sandals be? Will their wellies really be resistant to water when it’s raining outside? How long will their brogues be as pretty as they are in the beginning? Will you have to wait long for your new set of high heels to be delivered via Deichmann’s delivery service? And will the customer service of Deichmann listen to you when your bag does not meet your expectations? Only shoe lovers who already visited Deichmann can tell you more about this accessories provider. Read their reviews to understand what Deichmann is all about. Their ratings, comments, experiences and opinions can tell you what can be expected of Deichmann and their sports items and accessories.

About Deichmann
Deichmann is a fashion shop. They would like to help you to keep your shoe wardrobe up to date. Therefore, they sell shoes for women, men and children. For women, there are trainers, long leg boots, ankle boots, wellies, slippers, high heels, lace-ups, espadrilles, sliders, wedges, sandals and so on. Men can choose the same type of shoes. But there are also some safety shoes, formal shoes and brogues in their department. Kids and their growing feet need special care. For them, Deichmann has toddler shoes, junior trainers, teen trainers, character shoes and more. That means your kid’s shoes can feature characters such as Cars and Spiderman. There is a special section reserved for sports shoes. But Deichmann has more than just shoes. There is also a range of bags in all shapes and sizes. Think of leather bags, messenger bags, backpacks, clutch bags, holdalls, cross body bags and shoulder bags. And there is a range of accessories including insoles, wallets, umbrellas and scarves. And, finally, there is some shoe care that can increase the durability of your shoes.


Services of Deichmann
The shoes and accessories from Deichmann can be ordered via the shoe shop’s website. Just select the wedges or safety shoes that you want and place an order. There is a special delivery service department ready to pack your slippers and send them to your home. The shoe shop also has its own customer service department willing to help you when you need some assistance.

Complaints, Compliments and Tips for Deichmann
Do you already wear shoes from Deichmann? Even if you only bought a scarf, we would love to hear everything about your Deichmann experience. How comfortable are their trainers? Can you walk in their boots without getting blisters? How long do their socks and wallets last? Did you have to wait long for Deichmann’s delivery service to send the slippers or cross body bag to your home? And what did the customer service of Deichmann say when your sandals did not last one summer? Write your own Deichmann review and describe what your impression of Deichmann says.