DeubaXXL33 reviews
This score is based on 33 genuine reviews submitted via BritainReviews since 2021.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Polycarbonate greenhouse 6x8 with base
The product arrived really quickly, which was impressive, and had all the parts included. But I was a bit gutted to see that the instructions were only in German, so it was tricky to figure out. That meant it took longer than planned to put it all together, stretching over a week.
To top it off, the sheets got blown away by the wind, so I had to think about strengthening the structure with some glue. Looking back, maybe I should have splashed out on a pricier glass greenhouse for something more sturdy.
I tried to get help by email, but didn't hear back from them.Greenhouse purchase
I was really pleased with the greenhouse I bought, it was a really good deal. The greenhouse itself is top quality and does exactly what I need it to. But I have to say, I was pretty let down by the instructions that came with it. They were honestly terrible. It was so confusing to figure out which piece went where when putting it together, and some bits didn't even have proper instructions at all. The pictures didn't clear things up either, they were just as unhelpful.
Big inflatable pool
I ordered this massive inflatable pool from them, but it hasn't shown up at all! They've got my money and I'm really struggling to get it back. I've gone ahead and reported them to PayPal. Steer clear of them, don't do business with them!
Garden decking tiles ordered
I decided to try out some garden decking tiles from a company I hadn't heard of before, based outside the UK. I was pleasantly surprised that everything went really smoothly. Ordering was easy, the delivery arrived on time, just as they said it would, and the quality of the product is fantastic. Overall, I'm really happy with my purchase and would definitely suggest checking them out to others.
Garden shed purchase
I recently bought a garden shed from an online shop, and it turned out to be the worst shopping experience I've ever had. If only I had checked the reviews beforehand! I placed the order on 19th August and ran into problems straight away. There were no tracking details, so after waiting two weeks, I got in touch with customer service. They told me there was a technical issue causing the delay and promised new tracking details in 48 hours. However, after 5 days, there was still no sign of any tracking details or response to my emails. The lack of communication and unfulfilled promises have really disappointed me. I wouldn't recommend using this company for any purchases.
Large garden storage box
I'm usually a bit hesitant about ordering online, but I was really surprised by how smooth my experience was with this company. After reading some reviews, I took a chance and ordered a big garden storage box. The price was good, so I placed my order on a Thursday night. I was pleasantly surprised when it arrived quickly by midday on Saturday, especially considering I'm in the UK. The box was really good quality and quite easy to put together. We'll have to see how long it lasts, but I'm feeling pretty confident about its durability based on the initial quality. I'm really happy with my purchase and thankful for how efficient DeubaXXL was.
Garden shed
order garden shed and i received 2 out of 3 boxes, one boxes missing, i called them ywice a day and 5 days always same answer, you cant reach customer service at all even via chat, i put my order number and register email, their webpage cant find my email, i wrote to them over instegram facebook and x ,nobody return, its worst place ,i ever did my online shopping dont buy from them
Garden furniture
Complete ...
Luggage Set
Will not give refunds even if you cancel an order before its even dispatched.
You will wait weeks and in the end have to contact your bank to claim the refund on your behalf just as I did.
Do not trust or use this awful company.Sun lounger x3
Ordered 3 on the 8/9 June had to wait to return x2 of these as only wanted 1 .since then have only been refunded for 1 still waiting sent loads of info to them orderdetails postage of 2 returned still only had 1 refund being told that they have but no bank refund this been going on since 25th June when I returned them via yodel just unbelievable so tobias keeper you have not refunded me for my second item .
Mosaic table
Table arrived but when open had several small cracks the more I look at it the more faults and cracks I can see . Sent emails tried phoning no reply dreadful customer service would never purchase from them again waste of £69 .
garden furniture
hello i just place 2 order with you this morning and seems like you charge me 3 times. order no.383078 & 383062. can somebody came back to me please cuse i can't find a way to contact you. thank you.
Anthraxit gazeepo in 2020 April,
Require new roof cover and maybe 6 curtain covers for the support legs,request a spares list with prices please,my order number was DB0056964 and batch number was H/49.any help would be appreciated
My gazeepo roof is torn so trying find out about replacement,and how it will cost please
About DeubaXXL
E-commerce (electronic commerce) is usually defined as the ?trading of goods and services over the Internet?. However, it also encompasses broader economic activity in areas like business-to-consumer and business-to-business commerce, as well as internal organisational transactions supporting those activities. One company competing in the e-commerce industry is DeubaXXL. They sell various products, from Garden Tools and Furniture to Sports Equipment and Pet Supplies. Operating from Germany, They aim to satisfy all their customers with high-quality items at affordable prices and a few additional services to make purchasing their items as comfortable and easy as possible. However, it is suggested that you read customer reviews such as www.DeubaXXL.co.uk reviews here before considering visiting their website.
About DeubaXXL
DeubaXXL UK is an e-commerce store that entered the online market in 2002. The company claims to have an inventory that includes over 3000 products and that its philosophy is to gather a competent team that will provide clients with the best service. Deuba is headquartered in Merzig, Germany. Clients and prospects can subscribe to their newsletter to be kept up-to-date on their assortment of products and services. DeubaXXL UK offers a wide range of products from well-known manufacturers as well as their brands they own, all of which are continuously expanding in quantity. Therefore, a favourable price-performance ratio is especially important to them. Customer satisfaction, on the other hand, is their top concern. Consequently, they constantly improve their service and product quality and work with more sustainable goods to benefit the environment. E-commerce originated as part of a standard for the ?exchange of business documents?, such as orders or invoices, between suppliers and their active customers. Those origins can be traced to the 1948?49 Berlin blockade and airlift, with a system of ordering goods primarily via telex. Various industries elaborated upon that system decades before the first uniform standard was eventually published in 1975. With the wide adoption of the Internet, the introduction of the World Wide Web in 1991, and the first browser for accessing it in 1993, most e-commerce shifted to the Internet. More recently, with the global penetration of smartphones and the accessibility of fast broadband connections to the Internet, many e-commerce moved to mobile devices. Among innovations that have contributed to the growth of e-commerce are electronic directories and search engines for finding information on the Web; software agents, or bots, that act autonomously to locate goods and services; systems that recommend products to users based on their profile; and digital authentication services that vouch for identities over the Internet.
Products and services of DeubaXXL
DeubaXXL has classified the numerous items in its store into Garden & Outdoors, Home & Furniture, Household, DIY & Tools, Toys & Games, Sports & Leisure, Pet Supplies, and Autumn products. The company provides shipping services for its products and allows for product returns which will be processed ?as fast as possible.? Their assortment of Outdoors and Garden items includes Garden Furniture, Garden tools (Wheelbarrows & Garden Trolleys, Leaf Vacuums, Tree Pruners, Sawhorses, etc.), Parasols and Sun Protection (Parasol Bases, Sun Sails, Screens, Awnings and Covers) Garden Sheds & Greenhouses (Garden Sheds, Greenhouses, GH Bases and Accessories), Barbecues, Firepits & Grill Accessories, Patio Heaters, Decking Tiles (Composite and Wooden), Garden Lighting (Pathway, Motion Sensor and Outdoor Wall Lights), Planting- and Pond Accessories (Planters, Garden Irrigation and Lawn Edging), and Garden Accessories (Composters, Rose Arches, etc.). They also have a Home and Furniture section with categories like Dining Room (Dining Sets, Bar Stools, and Wine Racks), Wardrobe and Hallway (Coat Racks and Shoe Storage), Bedroom (Bedside Tables), Living room (Coffee Tables, Shelves, Cabinets, TV Wall Mounts, Chaise Lounges, Chests, and Stools), Bathroom (Cabinets, Shelves, Bathroom Accessories), Storage (Boxes, Cosmetics and Jewellery, Telescopic Drawers), Office (Chairs, Tables), Children?s Room (Beds, Tables and Chairs), Lamps and Lights (Ceiling, Floor, Pendant, Table, Strips, Mirror Lights, and Fairy Lights), and Decorations (Room Dividers, Candles and Tea Lights, Candlesticks, Wall Clocks. This is not even half of the categories they sell, so look around if you decide to purchase from them.
Additional Services of DeubaXXL
DeubaXXL provides quality-of-life after-sales services, including numerous payment methods, shipping services, and return policies. When ordering from their online store, you can pay via PayPal, Apple Pay, VISA, and Mastercard. They offer free shipping to UK Mainland customers, and any additional fees, such as customs, are added to the product's price. Delivery of their products takes approximately 1-5 work days (excluding bank holidays), and estimated delivery time will be displayed on the product page. If you use PayPal, a credit card, or Apple Pay, the delivery period begins one day after the payment transaction. This period ends at the end of the period's last day. If the last day of the period falls on a Sunday or a bank holiday, the deadline will be moved to the next working day. The delivery services utilised by DeubaXXL are DPD, Yodel and Evri, and parcel tracking is available.
Email: service@DeubaXXL.co.uk
Compliments, Complaints, and Tips for DeubaXXL
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Contact Information
Zum Wiesenhof 84
66663 Merzig
Germany
Categories DeubaXXL
Online shopping | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences | Pet Shops Reviews & Experiences | Electronics Reviews & Experiences
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Last update: November 2025
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Review with most votes
garden furniture
hello i just place 2 order with you this morning and seems like you charge me 3 times. order no.383078 & 383062. can somebody came back to me please cuse i can't find a way ... Read onBy: raluca aurelia ionita