Direct Stoves22 reviews

59% Would buy here again

This score is based on 22 genuine reviews submitted via BritainReviews since 2018.


Featured Reviews

Most relevant positive review

  2025-11-04
Good result, minor hassle

In short, I'd use them again. The stove works well and meets expectations. One part was missing when it arrived. I phoned and emailed and they sent a replacement within two... Read onBy: christian

Most relevant negative review

  2025-11-05
Nice grill, poor delivery

free DoJoe with any delivery. I asked if the promotion applied to my order and said I'd rather cancel and reorder if not; they begged me not to cancel and promised the free... Read onBy: elliot

Review with most votes

  2018-08-31
You get most antique, traditio

I like the variety I was offered at direct stoves. They have the lot of warmth sources, fire stoves and the lot of other wide range of fire chambers, chimneys and stovepipes. ... Read onBy: Flynn



Reviews (22)

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  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Fire and flue purchase

    I ordered a fire and a flue, but when the fire arrived there was no flue included. Not only that, but the fire was damaged too, so I reported it immediately along with the missing flue. It took a lot of phone calls and emails, but eventually, we received a replacement fire. However, the replacement also didn't come with the flue! I've been waiting for the flue for weeks now and it still hasn't arrived. It's been a complete nightmare!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    You get most antique, traditional and advance kind of fire chambers

    I like the variety I was offered at direct stoves.
    They have the lot of warmth sources, fire stoves and the lot of other wide range of fire chambers, chimneys and stovepipes.
    I bought the a great design, wooden based fireplace. it was perfect at my place.
    I am happy with their services..




About Direct Stoves

Every house needs a kitchen and a stove to cook on. They also keep your house nice and warm when it’s cold outside. But where is the best place to look for them? One of the retailers that sells them is Direct Stoves. But what kind of quality stoves do they sell? How long will it take for your stove to be delivered? The best way to find that out is by reading customer reviews. These reviews can tell you all you need to know about this stove supplier before you decide to buy there, making your decision to buy at Direct Stoves as informed as possible.

About Direct Stoves

Direct Stoves is a retail company that sells stoves and other forms of warmth sources. Their home base is situated in Cheshire. They sell a variety of stoves including boiler stoves, electric stoves, inset stoves, gas stoves, DEFRA stoves, cassette stoves, contemporary stoves, double door stoves, traditional stoves, British stoves, gas stoves, multi fuel stoves, EcoDesign stoves, wood burning stoves, as well as beams, hearths, fireplace chambers, and fireplaces. They also offer range cookers and chimney products such as liners, stove pipes, twin wall flue systems, flue parts, flexible gas liners, and accessories. For outdoor cooking, they sell outdoor pizza ovens, steel BBQs, fire pits, stone BBQs, fire globes, masonry BBQs, and more. Additionally, they offer cast iron radiators and stove glass. Their brands include Hamlet Stoves, Evergreen Stoves, La Nordica, Hunter Stoves, Tiger Stoves, Flavel Stoves, and more.

Services of Direct Stoves

If you want to purchase one of their stoves, you can order directly from their website and have it delivered to your home. Delivery within the UK mainland is free of charge. On their website, you can access stove technical guides, knowledge bases, and tips for installation and maintenance. Unsatisfied with your order? They offer a 14-day return policy. They also provide an online digital newsletter to keep customers informed of their latest news via email. Contact can be made through email or telephone if needed.

Complaints, Compliments, and Tips for Direct Stoves

If you own a stove from Direct Stoves, you can share your experience with the company and their products. Are you happy with your stove? How was the delivery time? Does the stove function well, or do you encounter issues? If so, does customer service work to resolve these problems? Share your feedback by leaving a customer review on BritainReviews. Your review can help others who are considering purchasing from Direct Stoves.

Looking for a stove or fireplace? Read reviews about Direct Stoves, a reputable stove retailer.


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    Contact Information

    🌐 www.directstoves.com



    Categories Direct Stoves

    Online shopping | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences


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    Last update: November 2025


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