Donaghybros22 reviews
Featured Reviews
Reviews (22)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Dyson Trigger V7
I purchased a Dyson Trigger v7 from this company on 16th March 2022 but noticed, on the 15th of April, that the 'empty' mechanism wouldn't work. I reported this to Donaghy Bros on the 19th April, due to bank holiday, and was told that I needed to email their customer services regarding this. Donaghy Bros also explained that I needed to speak with Dyson regarding this matter, which I was shocked with. They obviously couldn't be bothered to transfer my call to their customer services, as I was put through to them the following day. I then immediately received an email from Donaghy Bros with a link of how to troubleshoot my device and the phone number for Dyson.
I called Dyson who were puzzled as to why I had been told to call them, since the hoover was obviously faulty and my guarantee was with Donaghy Bros. I therefore called Donaghy Bros again, who told me that they would address the matter the following day. I received an email the next day, yesterday, saying that they would be arranging DPD to pick up the hoover from me the following day, being today, the 21st April. They also explained that when they had received it, they would then send me a replacement.
I was expecting them to send me new hoover straight away, since I was well within my rights to have a new one under the guarantee. I called them and spoke to customer services (yes I was put through this time!) After complaining to them, they still insisted that I would have to wait until they received mine for them to replace it. This was then followed up by an email they sent me, which I have copied and pasted for this review. It stated the following....
"As we are based in Northern Ireland the quickest the delivery will be is the start of next week with the weekend it does extend the delivery as DPD do not deliver on weekends. This will be an immediate replacement taking in to account the standard delivery time with the courier DPD which is the 2-3 working days…"
I have never heard of such a ridiculous excuse and am furious with their lack of customer care. I obviously will not be getting a replacement for another week now. I will never use this company again, as they breach their guarantees and if I do not get a replacement by next Tuesday, 26th April, I will be reporting them to Trading Standardshappy experience shopping from Carlie
I love cooking a lot and I so wanted to get the best kitchen equipment when we moved into our new home, I talked to my husband and we agreed to get one. So I started searching for where I could get one of great quality and at an affordable rate. I came across Donaghy bros and after much consideration, I decided to shop from them. Because I was impressed with what I saw on their page I had to order a cooker, dishwasher, microwave oven, and some cookware. It was delivered to me within a few days and they were exactly what I wanted. I love their product and will definitely shop from them again whenever I need any of the items that they sell. I recommend Donaghy bros to anyone looking to buy quality kitchen equipment and houseware.
About Donaghybros
In today’s world, the use of electrical products is commonplace. Technological advancements have made it possible to design products that provide services that not only reduce the stress or physical exertion of humans but also ensure that the activities are carried out perfectly. Take cleaning, for instance, and you will see that vacuum cleaner does not only remove the dirt, they also suck away the dust from any surface. The health advantage of this is that a vacuum cleaner makes it possible for a space to be dust-free, reducing the chances of allergies and making the air in such a space healthier. Freezers and fridges are not only important to help us plan and store up foodstuff for a long time, especially in a world where a large percentage of people are always on the move, but also provide an avenue to address the question of wastage and food and left-over meals can be stored to be eaten on a later date. Traditional ovens used to take up a lot of space and require a lot of fuel to run, but thanks to the development of more compact options, many people can now have ovens in their own homes, to be used at their comfort. Of course, most of these appliances run on electricity or gas, so back-up power supply products are also important to the functioning of many households today. Donaghybros is a company that claims to offer products that aid the convenient living of their customers. We suggest you read honest customer reviews of Donaghybros here before considering visiting their website
About Donaghybros
Established in 1964 by Sean Donaghy, the Donaghybros is an independent company that provides retail of electrical products. The company, which is indigenous to Northern Ireland and is headquartered in Kilrea, is a family-owned and run business. Clients and prospects can subscribe to their newsletter to be kept abreast of their assortment of products and services.
Products and services of Donaghybros
The products offered at the Donaghybros company include categories like Cooking, with options such as Built-in (Ovens, Warming Devices, Hobs, Compact Appliances and Cooking Hoods), Freestanding (Cookers, Range Cookers and Rangemaster), Miele, Cookware, Dining and Serving and Kitchen Gadgets. Another category of product available at Donaghybros is the Freestanding and Integrated Refrigeration options like Fridges, Freezers, Fridge Freezers, American Style, Wine Coolers, Chest Freezers and Accessories. Cordless, Upright, Cylinder, Handheld and Robotic Vacuum Cleaners are also available at Donaghy Brothers, as are Washing Machines and Dish Washers. Televisions, Headphones, HiFi and Multiroom, Home Cinema, Stands, Speakers, DVDs and Blu-ray and Radios/ CDs can be obtained at the company. Heating and Small Appliances, and different brands of Prams are not left out of the offerings by Donaghybros. The company also offer delivery services.
Compliments, complaints and tips for Donaghybros
Have you patronized Donaghybros in the past? Did you find their products satisfactory? Would you recommend them to family, friends and colleagues? Please share a review of your experiences with Donaghybros here for the benefit of prospective customers. The company might also find the feedback you provide essential to the development and design of better services for you and others in the future. We’d love to hear from you soon!
Bonus!
📊 How did Donaghybros shine for you?
Contact Information
Maghera Street
BT51 5QN Kilrea
United Kingdom
Categories Donaghybros
Online shopping | Homeware Reviews & Experiences | Electronics Reviews & Experiences
Page Statistics
Seite online seit: 26 October 2020
Letzte aktualisierung: 29 November 2024
Review with most votes
happy experience shopping from
I love cooking a lot and I so wanted to get the best kitchen equipment when we moved into our new home, I talked to my husband and we agreed to get one. So I started searching f... Read onBy: Carlie