Your car consists of a lot of separate parts. And sometimes, these parts break down and need to be replaced. The question might be “where can I find the best car parts?”. One of the shops that offers car parts is Euro Car Parts. But what can you expect from this shop? What kind of quality will their car parts be? Will these parts help you to get your car back in working order? Will it take Euro Car Parts to deliver the items to your home? And what will their customer service have to say if you approach them with a pressing matter, complaint, problem or question? These questions can best be answered by customers that have already shopped at Euro Car Parts before. Read their reviews to see for yourself what kind of shop Euro Car Parts is. These experiences, comments, remarks, opinions and ratings can help you to find out if Euro Car Parts might be your kind of car part dealer.
About Euro Car Parts
Euro Car Parts is a shop that sells car parts. Their assortment contains air filters, tensioners, pollen filters, oil filters, fuel filters, glow plus, timing belt kits, dampers, distribution caps, spark plugs, brake pads, brake drums, vacuum pumps, ABS sensors, ABS controllers, handbrake cables, servos, fitting kits, engine parts, EGR valves, turbocharger gaskets, cylinder heads, starter motors, indicators, ignition leads, tyre pressure sensor, thermostats, heater matrix, radiators, condensers, mirrors, accelerator cables, catalyst converters, grilles, locking wheel kits, car mats, lambda sensors, clutch cables, washer systems etc. They also offer a wide range of batteries, oils, wiper blades and bulbs. In their accessories category you can find speed camera detectors, speakers, Bluetooth hands free kits, mobile phone holders, satellite navigation systems, security tracker systems, in car stereos, air purifiers, blue antifreeze, winter tyres, jump leads, tyre foam, snow chains, standard headlamp bulbs, booster packs, hi visibility vests, emergency lighting, van locks, steering locks, safety footwear, thermal clothing, ring connectors, glass fuses, washer hoses, panel clips, cable ties, metric nuts, machine polishers, tyre inflators, car mats, warning triangles, roof boxes, trailers, wheel trims and many more. And they offer tools like sockets, couplings, bottle jacks, hand winches, drum trolleys, beam clamps, chain blocks, locking plies, beaker bars, torque screwdrivers, brushes, extension bars etc.
A closer look at the EuroCarPart distribution centre.
Services of Euro Car Parts
Euro Car Parts offers a delivery service that sends your purchase right to your doorstep. They also have a delivery service that can be contacted in case of any problem or question.
Complaints, Compliments and Tips for Euro Car Parts
Have you ever ordered something from Euro Car Parts? Then we would like to know how that worked out for you. Did you find the car part you needed? How useful are their maintenance tools? Do their parts work on every car model? And what is your opinion on Euro Car Parts’ customer service and delivery service? Write a review, express your opinion and share your experience so potential customers of Euro Car Parts will know what to expect from this spare car part supplier.
Will your car work properly with spare parts from Euro Car Parts? Read customer reviews about their maintenance tools, accelerator cables & break pads
Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!
If I could I would give zero stars, but unfortunately it is impossible.
My dashcam was disfunctional from the first time we used it.
I wrote several e-mails to the company, not one has been answered. More than an hour calls (and the lost of a lot of money) until I got someone who felt responsible for this case. A lot of promisses. Nothing happend. Now I give up and try to search someone who could help me in my country (Switzerland) with my dashcam.
It is really a shame, that a company like this exists.
To the question, if Euro Car Parts is a trustworthy company? A massive NO
POOR DELIVERY SERVICE. Doggie customer service, they are Customer service, putting blaming to the customers.
I order car parts on 29 Sept Meant to be delivered by 3-4 working days. today is the 6 October 2020, still not been delivered. When contacted customer service they saying the items is not available on the closes Chertsey brunch. But when I contact Chertsey branch via phone, they told me they have all the products available in their store. From this I can see Euro Parts is pushing customers to pay in delivery.
I checked if my order is landed in Chertsey. Euro Parts is failed and customer service is giving lots of LIES and FALSE information. Chertsey branch told me my order is in Staines branch. The website says product is available. Don't TRUST this website or EURO PARTS.
I can't Trust this Company and LIEING CUSTOMER SERVICE. MY MOT is expired on 4th OCTOBER. The Euro parts will not be delivered not even this week.
The customer service is threatening me if i cancel the order my MONEY will refunded before 14days. This company will happily take money from us but take long to refund. NOW I AM STUCK With out MOT. Can't drive my car because of this bunch of Peoples from Euro parts
NEVER Order Online from this company. THIS company is giving FALTUS information on their online and always excuses
I originally placed an order on the 18th May with next day delivery, they only delivered half my order which I realised I had ordered the wrong product.
I emailed the next day custservice (at)eurocarparts.com to inform of the mistake and for return instructions. I also asked that the full order be refunded and not to send the rest of the order.
I then sent a second email to custservice (at)eurocarparts.com which is listed on their website to ask for a resolution. To date, I have received zero communication from Euro Cart Parts regarding my order.
Extremely horrible lack of any customer service and only sent half the order in the first place. Just avoid
Shocking service. Went to Andover to click and collect and despite it being empty with plenty of staff walking about, not one person attend to me or even spoke to me. After a fill ten minutes I left empty handed !
Customer service with Euro Car Parts is totally non-existent. Emailed initially on 15 June 2020 and have periodically chased since, not one single reply has been received. Their website and social channels now appear to be offline and unavailable too... For me anyway, it would seem as though they have blocked me somehow. I say that because if I try to access their websites via a VPN they work fine! Hmm. Small Claims Court it is! AVOID.
Still waiting nearly 3 months later for half of an order. No response to numerous emails, unable to call due to horrendous hold times and when my wife managed to get through to someone, they refused to discuss the order because I wasn’t there. Joke of a company.
0 ( ZERO) stars should be an option. I have ordered some calipers and they charged me extra for next delivery. 3 days later i contacted them to cancel the order and asked for a refund ( took me aprox 3 hours to get in contact with them) and they accepted and they said it will take 5-7 working days to get my refund. On the same day i took the car to a garage across the street , they ordered the parts , they fixed my car, when i went to pick the car , eurocarparts van came to deliver my parts that i refused to receive. 20 days later i still didnt got my refund , contacted them again ( another 3 hours wasted), they said it will take another 5-7 working days to get my refund. One month later i still didnt got my refund , i have contacted paypal for their help, Eurocarparts is a joke, they dont care about customers ,and they will do nothing even they created the problem....
When you order something or contact them about ordering they are great but then it all goes wrong. I ordered a tool box over 5 weeks ago and it cam so badly damaged that I couldn't use it. I tried to contact them and was on hold for more than 5 hours without getting to talk to some one. I kept trying and eventually spoke to some one and they arranged to have the box picked up and promised a refund. No refund, I have tried to contact them more than 15 times and been kept on hold over 5 hours some times. I am still waiting for the refund that I keep getting promised. This is the worst after sails service ever. I will never use them again.
Ordered on 26/3/20 and money deducted immediately. Still have not received my order. Have spent over 5 hours hanging on the phone, similar amount of time on live chat, only to be disconnected when I reach the top of the list. Numerous e mails have been ignored. Customer service is appalling and I will never use this company again.
There are currently 22 customer review posted about Euro Car Parts. On average, they received a star-grading of 3.2/10, with 14% of the reviewers indicating that they would buy from the brand again.
What services or products do Euro Car Parts offer?
Euro Car Parts is mainly active in the Online Shop category, more specifically with Sport & Outdoor, Electronics, Fashion.
I have read all the reviews. What now?
Did you get a positive impression from the reviews? If so, then you can place your order on the Euro Car Parts website with confidence. If not you can find many other brands to read about on our website!