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Water Buts
Really let themselves down..
Afraid my experience has been very much the same as others recently.
Ordering via the website is easy and straightforward, email thanking me for my order arrived within minutes, I knew delivery could be up to 14 days so no problem, happy to wait.
10 days later message from DPD saying my delivery was scheduled for the Tuesday (Saturday message arrived) wife took the day off and waited in...Nothing.
Tried contacting Even Greener but no call back and no response to emails.
To date we had two more notifications from DPD giving delivery dates but this time we checked and they hadn't even picked up the goods from E.G, Needless to say nothing arrived.
After 17 days and still no communication from E.G I sent an email asking for a full refund, amazingly had a message back within an hour apologising for the delay and my order cancelled and refund has been issued.
Its a real shame as I have purchased from them in the past with no issues, due to a severe lack of communication they have lost (yet another) customer.
Decided to order from Amazon for nearly the exact same items, ok £20 more expensive BUT delivered within 48 hours with full details, tracking and delivery notification.
Sorry Ever Greener but if you can not fulfil orders and you don't keep in touch with your customers, your going to loose every time.......2 water butts+ accessories
ordered on the 16/4/20, received the standard generic email about the timeline for deliveries ( 28 days does seem excessive) money left account on 16/5/20 and no word of delivery, and replies to enquiries is abysmal or non existant, might have to ask bank for chargeback.
Water butt stand and connector
Ordered over 8 weeks ago. They took the money immediately as yet no delivery and no explanation of the delay. We had one generic letter asking for patience over a month ago. Everyone else I'm using on line are managing to deliver. Why not Evengreener?
Water butt and stand
Identical product is much cheaper than a local garden centre which didn’t even have the stand or down pipe connection. So, great price for everything.
Easy ordering, fast delivery and outstanding after-sales service when I telephoned with a query about the stand. I was worried about ordering online but couldn’t be happier with this company.They took the money and never delivered the order. Stay away from this company. They do not answer e mails or any form of correspondence. You have been warned!!!
Feedback comment
Waterbutt Connector Kit Fitting Instructions:
Surely item 2 should read ..... using the backing nut on the OUTSIDE.
The connector flange and sealing washer are on the inside of the butt.Its amazing idea
I never liked the wastage of water. So for saving the water, i brought rain diverters to use the rainwater. Its really big issue to find the workable diverters without paying too much for me. So even greener provided the best quality and also there are other options too that they offer. The diverter work really good and i am satisfied
About Evengreener
Evengreener is a company specialising in waste removal solutions, operating under Straight Ltd. They offer a diverse range of products including composting solutions such as large composters, food waste containers, caddies, and liners, as well as bins like wheelie bins and dustbins. They also provide water conservation solutions like water tanks, decorative water butts, and recycling solutions with boxes and lids, all made from recycled plastic in their Yorkshire factory. Established in collaboration with local authorities and water companies, Evengreener has been providing waste management solutions for homes and gardens since their inception. They offer convenient online ordering, customer service via telephone, email, or post, and can be found on social media platforms such as Facebook, Twitter, and Pinterest. To find out more about the effectiveness of Evengreener's solutions, read customer reviews on BritainReviews.
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Categories Evengreener
Online shopping | Homeware Reviews & Experiences
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Seite online seit: 30 August 2017
Letzte aktualisierung: 29 November 2024
Review with most votes
Its amazing idea
I never liked the wastage of water. So for saving the water, i brought rain diverters to use the rainwater. Its really big issue to find the workable diverters without paying to... Read onBy: Marco James