Evengreener - Overall Rating based on 26 reviews
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Water butt purchase
I recently got myself a water butt and it was fine, you know. The prices were decent and the customer service was quite helpful. However, the delivery was a bit disappointing. They didn't bother letting me know when my order would arrive, just left it on my doorstep without even a heads-up! Not cool at all, honestly. And this happened more than once! They really need to improve on that, guys.
Two double cloudburst 200 ltr water butt kits
I was really happy with the service I got when ordering my two double cloudburst 200 litre water butt kits. The person I spoke to on the phone was so helpful and made the ordering process really easy. I was amazed at how quickly my items arrived, just a week after ordering. The delivery service kept me updated every step of the way, which was great. The prices were good too, making it even better value for money. The only downside was that they had run out of some other items I wanted, but I'll definitely be back in the spring to get more. All in all, a brilliant experience and I would definitely recommend them to everyone.
Water butt and link kit purchase
I've been using this company for a while now and I'm pretty happy with the stuff I've bought. The first water butt I got was in good shape and simple to attach to my downpipe. Though, the extension hose had a little leak, so I had to get a new one which was sent out quite fast and fixed the problem. Just the other day, I got a second water butt and the connecting kit to join them up. Turns out, the linking kit wasn't in the parcel. I dropped them an email and they quickly sent me the missing part.
water butt kit purchase
I am absolutely disgusted with the service I received from this company. I made a purchase weeks ago and still haven't received my goods. I've tried contacting them multiple times through phone and email with no response at all. It's like they took my money and vanished into thin air. I've had to report them to my credit company and I'm thinking about reporting them to the authorities. It was a terrible experience, and I would not recommend this company to anyone.
Additional water butt purchase
After having a great experience buying a water butt from this company before, I thought I'd get another one to connect to a different downpipe. Setting it up was easy and didn't cause me any trouble. Now, I just need to wait for some rain to start collecting water effectively.
Water butt purchase
Nearly 4 years ago, I got a water butt from an online shop. Lately, it started leaking and when I looked into it, I found out it had a 5-year warranty. I got in touch with customer service and in just a few days, they sent me a new one. The service was excellent and it was all very straightforward.
Rain trap attachments
I bought a couple of rain trap attachments from this company not long ago and I have to say, I'm really impressed with the quality. They were easy to fit onto our downpipes and they fit perfectly onto our water-butts. It's definitely worth the money as they work perfectly. I would recommend it to anyone wanting to collect rainwater efficiently.
New food bin
I recently got myself a new food bin, but the handle was already broken when it arrived. I reckon it was the fault of the delivery service because the packaging was all torn and messed up. I took some snaps of the damage and sent them over to the company, and they were absolutely great about it. They sent me a replacement bin free of charge! The new one is a higher quality than my old bin, so I'm really pleased with it. Their customer service was top-notch, and I'd definitely recommend them to my mates.
Water Butt & stand
I have to say, I was really pleased with the service and quality of the Water Butt & stand I bought. The delivery was actually quicker than I thought, and I found the instruction video on YouTube pretty simple to follow. Although, I have to confess, I made a silly mistake by not checking the tap position for Closed and Open. We didn't have any rain for weeks after I installed it on the downpipe, but when we eventually had a long heavy shower, I went outside to check it and saw the remaining water flowing out of the tap. Definitely learned my lesson there!
Waterbutt purchase
I bought a waterbutt from this company recently and it was a bit of a mixed bag. The website was pretty easy to use and had a lot of info to help me choose the right product. However, I ran into some problems with the delivery. The customer service rep, Emily, was great at sorting things out, but I wasn't too happy with the delivery company they chose. Their lack of communication and dodgy website made the whole process a bit of a headache.
Water butt replacement
I bought a water butt that started leaking after a year, but I called the company and they sent me a new one for free. It arrived in a week and now it's working perfectly. Great customer service!
Water butts and extra parts
We've just bought a couple of water butts and some extra bits to improve our current system. We're happy with them, they're decent quality and do the job. Setting them up was pretty straightforward, my husband managed it fine and he's not usually great at DIY stuff. The only slight issue was the delivery time, it was stated when we ordered that it would be 2-3 weeks. Even with the delay, we're happy with what we got.
Waterbutt purchase
The customer service at this company has been really disappointing. I ordered a waterbutt back in November 2023 and I've been waiting for it ever since. They've already taken my money, but I haven't received any email confirmation or tracking number for the item. When I tried to contact them by phone, no one answered. Their email responses have been slow and not very helpful, which has left me feeling frustrated and in the dark. When I asked why there was a delay, they told me the company had been facing technical issues and got taken over. They haven't been very open or communicative, which has made me feel unappreciated as a customer. I'm still waiting for a resolution and a refund, and the whole experience has been really unsatisfactory. I wouldn't recommend buying from this company because of all the hassle and disappointment I've had to deal with.
Water butt replacement
I had a bit of a problem with my water butt from this company, it sprung a leak. But when I got in touch about the 5-year warranty they promise, I was really pleased with their customer service. They didn't have the same water butt in stock, but they offered me a different solution that actually turned out to be even better for me. I now have 2 x 227L Harcosters with joining and downpipe kits, and they've been working really well for me so far.
100 litre slimline water butts
I recently bought two 100 litre slimline water butts and I must say I'm really happy with them. They feel sturdy and well-made, plus it's great that they're made from recycled plastic. Putting the diverter kit on was easy and connecting the downpipe from the greenhouse to the water butt was a simple job, only took me around 20 minutes to cut out the right size hole in the lid. The taps work smoothly and effectively, although one did have a small leak. I managed to fix it by using some PTFE tape, and now it's working perfectly. That's the only reason I'm giving it a four-star rating instead of five. Overall, I'm happy with my purchase and would definitely consider getting more stuff from Even Greener in the future.
Replacement lid for bokashi bin
Although my replacement lid was initially out of stock, the company actually remembered my order and sent it to me once it was available again, all in a cute handwritten envelope. It just proves that they're reliable and can definitely be trusted. Big thank you to them!
Reusable water bottle
I ordered a reusable water bottle back in April and it still hasn't shown up! I've been sending them emails to find out where my order is, but they never give a proper response. They only told me once it would arrive the following week, but it never did! Whenever I call them, the phone just keeps ringing and no one ever answers. I'm really frustrated, their customer service is just awful.
Double green water butt package
I recently bought the double green water butt package, with 2 x 100litre water butts. I was really happy with my purchase, no issues at all, but I got a plumber to fit the diversion for me. I like that they're made in the UK from recycled plastic, especially if you can't avoid using plastic. The water butts are good quality and they look great, perfect for smaller spaces. With the recent rain, they filled up quickly, so I decided to get two more to link up. It's a bit more than my yearly water rates, but it's worth it to save rainwater from flooding the drains, save drinking water, and use it in the garden.
Compost bin purchase
I bought a compost bin from this company and I have to say, it was just what I wanted. The price was fair and it arrived quickly. I'm really pleased with my purchase and I'll definitely use this company again for my next gardening jobs. It's nice to back British companies, especially when they sell such good products.
New lids for my bokashi bins
I recently had to get some new lids for my bokashi bins because the old ones weren't closing properly anymore. I got in touch with the company and their customer service was fantastic! They sent me new lids straight away and now my bins are sealing perfectly again. I really like their products and how helpful they are.
Review with most votes
Its amazing idea
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