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FFX
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Hole cutters, Makita
There was a fault with the first set delivered. They dealt with my issue quickly and efficiently over the phone sending a replacement by return of post. Despatch and delivery was quick. This was my first order with FFX and would definitely use again.
Evolution tools
Super quick delivery at prices cheaper than going direct to the manufacturer. Can't fault one little bit.
Tools
Ordered some items on the 29th of November for next day delivery, well i contacted after a few days, to ask where the items were, was assured and promised it would be there next day... Well few more days go by, contacted again same promises and assurances, I said I need it before the weekend as it's part of a birthday present. they promised and assured it would be here. well it's well past the weekend it's the 6/12/22 When I contacted them for a refund they didn't seem that bit bothered about messing me around, I even said I have to keep chasing you up. It's unprofessional, I am so done with FFX never again! I have to wait for my refund now. Terrible service.
Saw Blades
Lied about delivery times
Lied about the lies
Called me a liar
Took negative reviews and days to receive a response
FINALLY GAVE MY MONEY BACK AFTER 3 WEEKS.
THEY SHOULD BE ASHAMED AT HOW AWFUL THEY ARELeica laser
Poor company adverting something they can't deliver at a price that they won't sell to you at.
After nearly 2 weeks they have refunded me. Product still on their website for delivery in a couple of days, but £100 more expensive. Cheating and unfair. Probably illegal. I just need to work out whether they have annoyed me enough that I should go legal???Metabo HC260C £589
Item not received, ended up cancelling out of frustration only to be told the refund will not be issued until they receive the item back, I NEVER RECEIVED IT! Absolutely pointless trying to engage with their customer service department.
Currently no goods and out of pocket £589
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