FFX Reviews

: 25

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72% Would buy here again

Most relevant positive review

  2024-06-04
Makita chop saw
I've used this chop saw before and it was really easy to set up on my DeWalt stand. The valu...Read on
grace

Most relevant negative review

  2024-03-12
Tools for DIY project
The customer service was useless, didn't know anything about the products I wanted. The pric...Read on
Gray

Review with most votes

  2020-09-15
Metabo HC260C £589
Item not received, ended up cancelling out of frustration only to be told the refund will not be ...Read on
Wayne Churchill

Reviews (25)

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    Tools

    Ordered some items on the 29th of November for next day delivery, well i contacted after a few days, to ask where the items were, was assured and promised it would be there next day... Well few more days go by, contacted again same promises and assurances, I said I need it before the weekend as it's part of a birthday present. they promised and assured it would be here. well it's well past the weekend it's the 6/12/22 When I contacted them for a refund they didn't seem that bit bothered about messing me around, I even said I have to keep chasing you up. It's unprofessional, I am so done with FFX never again! I have to wait for my refund now. Terrible service.


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    Saw Blades

    Lied about delivery times
    Lied about the lies
    Called me a liar
    Took negative reviews and days to receive a response

    FINALLY GAVE MY MONEY BACK AFTER 3 WEEKS.

    THEY SHOULD BE ASHAMED AT HOW AWFUL THEY ARE


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    Evolution tools

    Super quick delivery at prices cheaper than going direct to the manufacturer. Can't fault one little bit.


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    Leica laser

    Poor company adverting something they can't deliver at a price that they won't sell to you at.
    After nearly 2 weeks they have refunded me. Product still on their website for delivery in a couple of days, but £100 more expensive. Cheating and unfair. Probably illegal. I just need to work out whether they have annoyed me enough that I should go legal???


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    Hole cutters, Makita

    There was a fault with the first set delivered. They dealt with my issue quickly and efficiently over the phone sending a replacement by return of post. Despatch and delivery was quick. This was my first order with FFX and would definitely use again.


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    Metabo HC260C £589

    Item not received, ended up cancelling out of frustration only to be told the refund will not be issued until they receive the item back, I NEVER RECEIVED IT! Absolutely pointless trying to engage with their customer service department.
    Currently no goods and out of pocket £589


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