Fitness Superstore - Overall Rating based on 47 reviews
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Plates dumbells kettle bells bsrbells
This is my genuine and honest experience with FT.
I ordered on the 25th march and I am currently still waiting, they emailed me numerous of times to say my items are in stock and are waiting for courier to collect it. 'Any orders made before the 30th march will take 21 working days' so I was very patient and waited until the week I was supposed to receive them. I Emailed just for an update which was 21st April as I had not got any info on delivery which was supposed to be by the 24th April.
24th came and no delivery but an email late evening to say it has been dispatched. 27th I had an email to say most of my items are at the depot just waiting for all 17 items which is strange and it will take 72 hours to be delivered. I appreciate it is unprecedented times but my opinion is if a company can not keep up with demand why not just stop taking orders like other companies. I have no trouble with other companies kn this covid even with less popular couriers. The timescale for delivery is not honest. I think 5 weeks is an unacceptable wait for such items. I think after this experience I will unlikely order from fitness superstore again. £200 minimum spend is abit high also. I am hoping my order arrives in the next couple of days like promised.
The company seems suspicious to me#100393946
I have put an order on 22 March and was expected to receive my order by 21 April. Today is 21 April, I havent heard any thing from them. I have been trying to contact them by all means (facebook, phone, email) regarding my order but they did not reply.
Funny thing is that they are still accepting new orders, while old orders have not been sorted out yet. I wil never order with them again and will recommend my friends to stay far away from this company.2 x 37.5 kg dumbbells
Still waiting for my delivery, communication with this company is dreadful. Stay clear of this company
exercise bike 11385591-BPCYSPIC20
Worst customer service ever experienced. Completed the online form on 4 Feb to request a few parts (bolts and screws that had become threaded after only one month use). They answered my first email and never responded again. After 2 weeks of waiting, I tried to ring them. They do not answer the phone. I then searched their company website to find other phone numbers - tried three before anyone answered - but they were unable to transfer me to the correct department. Once I finally got to the services department - they told me that I had to provide further evidence of the parts required. I had asked for one screw, two bolts, two small plastic rings..... they argued over a few pence worth of parts. I then sent photos and videos and heard NOTHING again.
I've now had to buy bolts and try and fix the bike myself. I'm never using them again and I really wouldn't recommend them at all.Weight bench
If you order from these people don’t expect anything to come on time. One of the worst decisions I made buying kit from them. Do yourself a favour and pay the small extra money and get it elsewhere. You may have a chance of seeing some stuff in the near future
Just Don't
If you order from these people and expect a delivery and installation service that doesn't happen I wish you all the luck in the world trying to get YOUR money back. It has been the single WORST shopping experience I have ever had
Amazing options
i am fitness freak and i wanted to have a mini gym for myself since 2010. I was looking for equipment but i was not having complete assurance. However i ended with fitness superstore and i must say, its the best one till now.
Review with most votes
Just Don't
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