Fitness Superstore Reviews
Reviews (24)
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exercise bike 11385591-BPCYSPIC20
Worst customer service ever experienced. Completed the online form on 4 Feb to request a few parts (bolts and screws that had become threaded after only one month use). They answered my first email and never responded again. After 2 weeks of waiting, I tried to ring them. They do not answer the phone. I then searched their company website to find other phone numbers - tried three before anyone answered - but they were unable to transfer me to the correct department. Once I finally got to the services department - they told me that I had to provide further evidence of the parts required. I had asked for one screw, two bolts, two small plastic rings..... they argued over a few pence worth of parts. I then sent photos and videos and heard NOTHING again.
I've now had to buy bolts and try and fix the bike myself. I'm never using them again and I really wouldn't recommend them at all.Weight bench
If you order from these people don’t expect anything to come on time. One of the worst decisions I made buying kit from them. Do yourself a favour and pay the small extra money and get it elsewhere. You may have a chance of seeing some stuff in the near future
Just Don't
If you order from these people and expect a delivery and installation service that doesn't happen I wish you all the luck in the world trying to get YOUR money back. It has been the single WORST shopping experience I have ever had
Amazing options
i am fitness freak and i wanted to have a mini gym for myself since 2010. I was looking for equipment but i was not having complete assurance. However i ended with fitness superstore and i must say, its the best one till now.
