Fitness Superstore - Overall Rating based on 47 reviews

60% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-27
Hex dumbbells

I got some hex dumbbells from the Superstore and I have to say, they are top quality! Definitely better than I expected. The delivery was quick too, even faster than they said i... Read onBy: bruce

Most relevant negative review

  2023-05-27
Elliptical

extremely disappointing experience! They basically punish you if you make the mistake to buy from them and want to return their products. They will make you pay the return on yo... Read onBy: Mary

Review with most votes

  2019-02-11
Just Don't

If you order from these people and expect a delivery and installation service that doesn't happen I wish you all the luck in the world trying to get YOUR money back. It has been... Read onBy: Deryl Lynn Horne

Reviews (47)

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    Hex dumbbells

    I got some hex dumbbells from the Superstore and I have to say, they are top quality! Definitely better than I expected. The delivery was quick too, even faster than they said it would be, which was great. Really happy with my purchase and I'd be happy to shop there again in the future.


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    Multiple pieces of gym equipment

    My trip to Fitness Superstore was a bit of a surprise, but it turned out to be really good. I went in thinking I'd just get one thing, but after chatting with the sales guy, Hugh I think his name was, I ended up buying a few different pieces. He really knew his stuff and was able to recommend the perfect equipment for what I wanted to achieve. It was a nice experience and I was happy with what I bought when I left.


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    Treadmill purchase

    I popped into the store last Sunday and I have to say, I was really impressed by the amazing service I got from Hugh. He was not just friendly, but really knew his stuff when it came to the products. Hugh took the time to answer all my questions about a new treadmill and gave me all the info I needed to make the right choice. His help was so valuable in finding me the perfect treadmill for my needs, and I ended up buying it without any doubts. I have to say, the customer service from Hugh was top-notch and I'll definitely be recommending him and the store to others in the future. Huge thanks again, Hugh, for your fantastic service.


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    Dumbbells and Resistance Bands

    I was clueless about fitness and just starting out when I came across this shop. The salesperson, let's call them the fitness expert, really made a difference for me. They took the time to talk me through all the choices, let me try out different equipment, and helped me feel confident in making the right decision. I'm really pleased with what I bought and can't wait to kickstart my fitness journey. I would have been completely lost without the expert's assistance. The service was excellent and I'm thankful for the help and advice they gave me.


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    Fitness equipment for my small business

    Being a small business owner, I was on the lookout for some top-notch fitness equipment for my place. After checking out different options, I came across this website that had a great selection of equipment that was just what I needed. The website was really easy to use, and I found it super user-friendly. The delivery was quick, and I got my order in no time. But I was a bit let down to discover that I couldn't use a discount code that would have saved me 10% on my purchase. Forking out around £700 on equipment was quite a big deal for my small business, so that discount would have been a real help. Despite that hiccup, I was happy with the service overall and the quality of the products from the store.


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    Treadmill Purchase

    I recently went to buy a treadmill and I have to say, being able to try it out in person before buying was really helpful. It definitely makes a difference when deciding on such a big piece of fitness equipment. The choice of treadmills was good, with plenty of options to pick from. The customer service, especially from a guy called Lewis, was top-notch. Lewis knew his stuff, gave me some great advice, and let me take my time to think things through. I was really impressed with how the staff looked after me.


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    Fitness equipment

    I recently popped into Fitness Superstore to pick up some new fitness gear, and I have to say, it was a really positive experience. The prices were brilliant and the service was absolutely top-notch. The staff were super helpful and kept me updated at every stage, even giving me a heads-up about when my stuff would arrive. All in all, I was really impressed with the service I got.


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    Weight set purchase

    I just got myself a weight set from Fitness Superstore and I've got to say, I'm really pleased with the quality. The price was reasonable and ordering it was a breeze. The only hiccup was with the delivery - the courier mistakenly dropped it off at my neighbour's house on a different street. It caused a bit of confusion, but eventually, they managed to find the weights and bring them to me.


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    Spin bike purchase

    I recently bought a spin bike from Fitness Superstore and I have to say, the whole experience was fantastic. I was having a hard time trying to figure out which type of spin bike to go for after looking online, so a friend suggested I check out the store as they had a good time there. I decided to give them a call and popped in. When I got there, I got a really friendly welcome and was shown the selection of bikes that would suit me. The staff were really helpful and took the time to explain the details of each bike in a clear way, and they answered all my questions with loads of knowledge and expertise.


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    Gym installation

    My experience with Fitness Superstore was really great from start to finish. The communication throughout the whole process was really clear and easy to understand, making sure I knew what was happening at every step. When it came to delivering and setting up my gym equipment, Carl and his colleague showed up right on time at 7 am as we had arranged. Their customer service was fantastic, they were really professional and flexible which was amazing. Even with other things going on that day, Carl was able to handle it all and make sure the installation went smoothly. I can't wait for my bike and treadmill to arrive, I'm sure they will be top-quality products because of the excellent service I've already received.


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    Titan rack and bench purchase

    The showroom up in Northampton was brilliant - being able to have a look and try out the equipment before purchasing it was such a big bonus. Putting the rack and bench together was easy thanks to the clear instructions, and the quality of the Body Power Titan products was even better than I expected. I'm really happy with my buy and would definitely suggest Fitness Superstore to anyone in need of top-notch gym gear.


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    Treadmill purchase

    I bought a treadmill from the shop not long ago, and I have to say, I was really impressed with the customer service I got. The guy who served me was so helpful and seemed to know everything about treadmills. He took the time to answer all my questions without rushing me to make a decision. I liked that I could take all the info home with me and decide when I was ready. I had a really good experience overall and I will definitely think about going back for any other fitness equipment I might need in the future.


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    Great piece of equipment

    The communication and delivery from Fitness Superstore were spot on from start to finish. They kept me updated every step of the way and the product arrived in perfect condition. The piece of equipment itself is top quality and I am really chuffed with my purchase.


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    Gym equipment

    I recently spoke with a chap called Hugh at the Fitness Superstore, and I have to say, the help I got was top-notch. Hugh really knew his stuff and was great on the phone, quickly sending me all the info I needed to pay. Even when I had to delay my purchase, he was professional and understanding, keeping the product aside for me. I was really impressed by his customer service and would definitely recommend this store to others.


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    Treadmill Purchase

    Shelley was amazing, really knew her stuff about all the products. Customer service was top-notch. She's a real asset to the store. I got all my questions answered and found the perfect treadmill for me. The staff were all so helpful, made the whole process easy and stress-free. I definitely suggest checking this place out for a fantastic shopping trip!


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    Product selection assistance from a dedicated staff member

    I popped into the store the other day and got some great help from one of the staff members there. They really knew their stuff and helped me pick out the perfect product for what I needed. I had loads of questions and sent over a bunch of emails, but they were super patient and knowledgeable in explaining all the different choices. Their help made my shopping trip a lot easier, and I left feeling really sure about my purchase. I'd definitely say go and ask for their advice if you're not sure what to get.


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    Weights and bench

    I rang the store to see if I could try out some weights and a bench before purchasing them. A chap called Julian was really friendly and informed me they had them available. Therefore, I popped in on Saturday and met Ricky, who was absolutely fantastic. He assisted me, arranged a great financing option, discounts, and even ensured free delivery for the following week. Both Ricky and Julian were really knowledgeable, and the store itself was pretty cool. It's always best to try things out before you make a purchase, isn't it? Big shoutout to the Fitness store team, fingers crossed the delivery team are just as brilliant when they come on Thursday!


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    Efficient service and prompt delivery

    I was really impressed with my experience at Fitness Superstore. I bought some gym equipment online and it came right on time, just like they said. The staff I spoke to were really nice and quick, which made everything easy. I'd definitely suggest this place to anyone who needs fitness gear.


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    Spin bike purchase

    I bought a spin bike from Fitness Superstore not long ago and I was happy that my order was dispatched quickly. The bike was a good price considering the quality it provides. The only small issue is that it doesn't show the intensity level while working out, but it doesn't really affect the overall exercise. All in all, I'm happy with my purchase and the service I got from Fitness Superstore.


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    Fitness equipment

    I went to Fitness Superstore not long ago and was well impressed with their range of fitness equipment to have a look at and even give a go. The staff were really friendly and helpful, especially Peter, who knew his stuff and helped me find the perfect equipment for what I needed. I'd definitely go back to Fitness Superstore again and would definitely suggest it to others in search of top-notch fitness gear.