Furniture123 - Overall Rating based on 27 reviews

67% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-02
6 seater outdoor dining set
I bought an outdoor dining set and it was just as they described - easy to assemble and great qua...Read on
candice

Most relevant negative review

  2024-04-29
Chair and side table purchase
I purchased a chair and side table from this store, and honestly, they were a complete rip off! I...Read on
chloe

Review with most votes

  2020-06-07
Outdoor table and chairs
Worst company ever dealt with still havent resolved my query i still have a broken chair which ca...Read on
Sarah Cooper

Reviews (27)

  (15)

 (2)

  (5)

  (3)

  (2)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    6 seater outdoor dining set

    I bought an outdoor dining set and it was just as they described - easy to assemble and great quality for the price. But I was a bit let down by the steep delivery charges, which ended up making the whole thing pricier than I'd first thought.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dressing table purchase

    I bought two dressing tables from Furniture123 recently and I have to say, I am really pleased with my purchase. Ordering was easy and the tables arrived quickly. They matched the online photos perfectly and the assembly instructions were simple to understand. The tables are really stylish and have made my bedroom look more sophisticated. I'm delighted with my purchase from Furniture123.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dining table purchase

    The delivery was great, got here on time just like they said it would. But when I put the table together, I wasn't too impressed with the quality. Noticed a couple of small problems - one of the drop leaves stuck out a bit on one end, and one of the holes for the gate leg didn't seem quite right. Other than that, everything was fine and I had a good experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bed order still not delivered

    I ordered a bed quite a few weeks back, but it still hasn't turned up yet. The delivery guy didn't even bother getting in touch with me, so I had to chase them up myself, only to discover that they'd managed to lose the bed! It's been a real pain trying to sort this out, and I'm still left without a bed.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Chair and side table purchase

    I purchased a chair and side table from this store, and honestly, they were a complete rip off! I put them in storage, and as soon as I started using them, they broke. I mean, seriously, what's the deal with that? And when I requested replacements, they were just like, sorry, we're not sending you anything new.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Garden Lounge Furniture

    I'm really pleased with the garden lounge furniture I bought. It's really well-made and was easy to put together. I was really impressed with the delivery driver too, they managed to get the furniture into a really tricky spot.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Sofa purchase

    So I ordered this sofa from this company yeah? Was meant to arrive on Monday but nope, didn't happen. Then I rearranged for today and waited forever for it to turn up. But you won't believe it - it never showed! The delivery guy claimed they couldn't fit the van down my road, but I reckon that's a load of rubbish. And to top it off, they even marked it as delivered even though I never received it! Proper angry, I'm gonna demand a refund!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bar stools purchase

    I bought some bar stools from this company not long ago and I have to say, I'm really impressed with how good quality they are. They arrived quickly and were really well wrapped up, so there was no chance of them getting damaged. The fabric used is so luxurious, it gives the stools a really fancy and classy look, which adds a touch of elegance to my home. I'm so happy with them that I'm thinking about getting some dining chairs to go with them now. Overall, I'm really pleased with both the product and the service I received from this company.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Stylish armchair for the living room

    I've just bought a really stylish armchair for my living room from Furniture123 and I have to say, I'm really pleased with both the quality of the chair and the service I got. It looks absolutely fantastic in my living room and has brought a touch of class to the space. The design is exactly what I wanted and the materials used are really top-notch.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Lexi double mirrored wardrobe

    I bought the Lexi double mirrored wardrobe and it looks really beautiful! I was like, so excited! But then I realised that one of the handles was missing. I felt really disappointed, but I decided to contact customer service. They were really kind and sent me a handle in just 2 days! I'm so happy now!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bedframe purchase

    The bedframe I bought was a bit of a disaster because it came with some screws missing. Putting it together was an absolute nightmare. I had to rush off to the DIY shop to get the bits I needed. Not only that, but the design didn't quite match the other furniture I'd got from the same collection back in 2020. It was really annoying because I'd hoped it would all fit nicely together in my bedroom.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    quick delivery and excellent quality

    I have to say, I was really pleased with the service I got from this company. Wasn't sure what to expect, but they totally impressed me. Delivery was quick as anything, and the furniture I bought was top-notch. Can't find a fault with that. Everything was just as they said it would be, and I'm over the moon with my purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dining table purchase

    I have to say, the table I bought from this company is really nice. But, the best thing for me was how quickly it was delivered. I wasn't even in when it arrived, but they easily rescheduled for the next day. I have to give it to them, I was pretty impressed.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Wardrobe purchase

    The delivery guys were really polite and professional, they kept me informed about when they were arriving which I found really helpful. Putting together the wardrobe was pretty easy and I managed most of it by myself, only needing a hand at the end. The wardrobe turned out even better than I thought it would, and I'm really happy with it. Thanks for a fantastic service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bedside table and lamp

    I recently bought a bedside table and lamp from this shop, and I couldn't be happier with my purchase. The furniture arrived just as it was described, and it looked even better in person than it did in the pictures online. The quality was really impressive, and I was surprised at what a great deal I got. The delivery was incredibly fast too - I got it the very next day after placing my order. Overall, I was really impressed with my shopping experience here.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bed purchase

    I'm sorry to say that my experience with Furniture123 was really disappointing. I bought a bed and was so excited for it to arrive, but after waiting for two days for the delivery, the bed never turned up. Even though they promised it would come on the third try, it still didn't show. They didn't communicate well and didn't even offer to use a different delivery company after three failed attempts. I wasn't compensated for the time I took off work or given any discount, which left me feeling really frustrated and let down by their poor customer service.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Trundle bed purchase

    I purchased a trundle bed from Furniture123 and it arrived really quickly! The bed is great quality and was a breeze to assemble. I'm absolutely thrilled with my new bed, it feels like sleeping on a cloud!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Furniture order

    I bought some furniture from Furniture123 not long ago and I have to say, I was really happy with how it all went. Everything turned up when it was supposed to, and even though they had to cancel a part of my order, I got my money back quickly and without any bother. It all went really smoothly and I'd definitely think about buying from them again in the future.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Office chair purchase

    I recently bought an office chair from this company and I have to say, I was really impressed with how easy and quick the whole process was. The ordering was straightforward and the delivery came super fast. When the chair arrived, it was in perfect condition, which I think is down to how careful they were during delivery. The chair itself is absolutely fantastic and looks way more expensive than it cost. I honestly couldn't be happier with my purchase.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Two high sleepers

    My mum and I decided to get two high sleepers, and when they arrived, we had a load of pieces to assemble. It was a bit of a hassle, but once we managed to put them up, they looked fantastic and felt very robust. If you're assembling them solo, make sure to allocate a full day for each bed.