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Victorian four poster bed in white
I'm absolutely chuffed with the Victorian bed I got for my daughter in white. I was a bit concerned about the quality because it was really cheap, but it's actually proper solid and doesn't feel flimsy at all! Also, the delivery was lightning quick and they kept me in the loop the whole way. I'll definitely be shopping here again!
Good prices, good quality furniture
The prices were really good, and the furniture was top-notch quality. The website was easy to use, and setting up an account was a doddle, so ordering was a piece of cake. Plus, the delivery arrived on time, which is all you can really ask for.
Off-White Fabric King Size Ottoman Bed with Winged Headboard - Maeva
Impossible to give zero stars unfortunately. All goes well with this company as long as you do not have any missing parts. I ordered a bed for delivery on weds 24th May. Thursday 25th May I noted a missing important part. Sent countless emails, phone calls, WhatsApp messages, and was told that delivery of the spare part would not be until Tuesday 30.5.23. I had countless notifications that this would be the case, rang BEFORE leaving work specifying I was leaving work to receive the delivery and asked that it be confirmed that it would definitely be arriving. Was told it would. Guess what?! No delivery. I eventually got hold of some tracking details that was sent upon request, and could
See that they had only just sent it out to the courier company on the afternoon of Tuesday! So totally inexcusable.. Was told to expect it weds 31st… again, no delivery. No compensation, still sleeping on the floor as I dismantled my old bed. No end in site, cannot commit to a delivery of this part. I have suggested they send out another part on a rapid delivery system, but of course they are refusing as they do not want to pay for this. I will keep updating until this shambles is resolved. UPDATE 02/06 - case manager left a voicemail ,trying to inform me that the latest tracking states that the item is with the hub on 30.5.23, where as I can see that this is not the case, day after day, it is scanned in at the delivery hub, perhaps twice daily without movement. I have again suggested a rapid delivery of an alternative part as this one is clearly lost in the system, or for the team to remove their bed. Still no response. I have asked for a call back within an hour. meanwhile, no apologies from these con artists. just wasting weeks of my life going nowhere with them, they are honestly appalling and have no ability to resolve this shambles. AVOID!02-06 11:45 AM - as you can see from the reply, they still cannot resolve the issue either A) send out a replacement part via rapid delivery as the current is clearly missing B) arrange for collection of the half bed so that I can organise for a placement with a different company, as I have been asking for the last 9 days! update 12:30
I have done what you have failed to do. Let me explain. Essentially, I have done your job. I have contacted DX after waiting on their line for 30 minutes. The explained that you booked this delivery for Weds, but as you failed to get it to them at a reasonable time on Tues 30.5.23 you missed that delivery slot, and you failed to book a redelivery
As such, it keeps just retracking at the delivery depot, daily, as I have explained a thousand times.
They have booked a delivery slot with me for Tuesday. A more rapid service could be arranged, but YOU as the customer need to book this in, on my behalf - I strongly recommend you do this EDIT 13:30 Verma from customer services requotes a tracking number with no follow up and ignores my request for her to contact DX. Also misquotes my telephone number for 4th time, I have send it in big font, telephone, online... I continue to tell them that I am pregnant, sleeping on the floor, crying down the phone, they still are not willing to do anything, just requoting tracking. USELESS - will update further when they work out what my telephone number is after ringing to quote it twice, and mentioning it 4 times on emailssome ugly, cheap chairs
DO NOT BUY FROM THIS COMPANY. i tried to return something, they sent the wrong label so the post office couldn't accept it. then they said I wold have to pay for the return. THEN they booked a collection without my authorisation and said the cost would be deducted from my refund. THEN when i asked ebay to step in I askd them again for the correct label and they send me an invoice (?!) claiming that's what i requested. They are on an entirely different planet where it seems to be ok to completely ... someone around and tell blatant lies.
Drawers & wardrobe
Absolutely the worst company I have ever dealt with, shocking customer service and lies!! Ordered product 2 months ago and the wrong item arrived (no problem, I accept that mistakes happen). Tried to contact multiple times, told somebody would call back multiple times..... nobody calls you back. When I did manage to speak to somebody I was told the item would be redelivered within 2 day, nothing arrived. More promises of call backs that never materialized. Again told it would be delivered within 2 days, this time the wrong item sent again. More promises of call backs that never materialized. Then told item would be delivered next day, nothing arrived (shock!!). Another hour on the phone, now to be told it is out of stock. AVOID THIS COMPANY!!
Outdoor table and chairs
Worst company ever dealt with still havent resolved my query i still have a broken chair which came this way. No one is contacting me cant get through to them over the phone or by email and when i did eventually get through over the phone after waiting an hour someone hung up on me, its a premium number aswell. Might aswell throw your money in the bin if ordering from this place as they send you broken products and then dont try and rectify afterwards.
Kitchen table and chairs
Parts missing from the table and unable to contact customer services by phone for 3 days.
Received a text offering a £30 voucher to go and buy the parts!
We paid over £400 for the set and it is still prices on our kitchen floor.
About Furniture123
Choosing furniture for your home, office, or any relevant space is very subjective, and only you know what you want. It is paramount for clients seeking furniture products to take their time when selecting models, colours and finishes to avoid cases of getting furniture that they did not want. Furniture123 showcases a list of furniture buying tips to help you choose the perfect piece of furniture for you. The company also offers a collection of Grade A1 living room, bedroom, bathroom, kitchen, office and kids furniture equipment and appliances. Prospective clients can read honest reviews online at BritainReviews from real customers who have shopped at Furniture123.
About Furniture123
Furniture123 is a furniture manufacturing, retailing, marketing, IT, finance, and logistics company that supplies a wide variety of furniture equipment and appliances for home and office use. The company comprises a team made up of people with extensive experience in crafting unique wooden designs and a customer service team that is available online to answer any questions from clients. Furniture123 started after noticing the hassle that clients experience while moving around from one showroom to another in search of the right item of furniture at an affordable price. Furniture123 created an online furniture shopping experience in 1999 where clients can access the company’s collection of thousands of quality furniture items at relatiely affordable prices from the comfort of ones’ home and away from a pressured sales environment. Furniture123, therefore, offers comprehensive online product information.
Wood is one of the most commonly used materials in the world, and people can use any wood to build wooden furniture. Each type of wood has its unique characteristics. Furniture123 presents clients with handy guides to help them choose which type of wood is right for their furniture. The guide give clients the low down on some of the most popular wood types available such as hardwood like mahogany, walnut, oak, ash, birch, maple and cherry; softwood like pine, spruce, cedar, fir, and larch; as well as value wood types like chipboard, fibreboard, MDF (Medium Density Fibreboard) and plywood. Furniture123 comes up with bedroom furniture ranging from different types of beds, bedside tables, blanket boxes, chest of drawers, dressing tables, stools and chairs, and wardrobes. The company also offers a variety of mattresses for clients. Furniture123 offers clients a selection of living room furniture and accessories such as sofas, tables, wall units as well as lighting and heating appliances.
Furniture123 presents clients with kitchen and dining furniture ranging from dining chairs, dining tables, kitchen tables, and bar stools. Furniture123 also specialises in creating office furniture such as office chairs, office desks, sofas, bookcases, cupboards, filing cabinets, and desk pedestals. The company allows interested parties to use their affiliate websites to drive customers to Furniture123 and in return, they earn a competitive 6% commission rate per sales generated by those customers. Clients can become affiliates using product listings, banner ads, or even just a simple text link.
Compliments, Complaints, and tips for Furniture123
Furniture123 has everything to do with creating all manner of furniture for clients. The company tailors its products to meet the clients’ expectations. Thus, the company is very invested in collecting and addressing the clients’ feedback. Customers who have had an opportunity to buy furniture as well as other appliances from Furniture123 and happened to like or dislike the quality of the products and services offered by the company can leave a comment about the store on BritainReviews. The feedback will be so resourceful, especially to other prospective clients who would like to buy furniture from Furniture123.
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Contact Information
Unit A, Trident Business Park, Neptune Way
HD2 1UA Huddersfield
United Kingdom
Categories Furniture123
Online shopping | Homeware Reviews & Experiences | Office, Hobby & Party Reviews & Experiences
Page Statistics
Seite online seit: 7 January 2019
Letzte aktualisierung: 29 November 2024
Review with most votes
Outdoor table and chairs
Worst company ever dealt with still havent resolved my query i still have a broken chair which came this way. No one is contacting me cant get through to them over the phone or ... Read onBy: Sarah Cooper