Gardening Direct40 reviews
This score is based on 40 genuine reviews submitted via BritainReviews since 2018.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Mixed perennial plug plants and Phlox plugs
I bought a mix of perennial plug plants and some Phlox plugs from your shop not long ago. I was really pleased when they arrived because they looked great and healthy. I've potted them on and they're doing really well - ready to be planted out soon after only three weeks. I'm so happy with how well they've been growing. I'll definitely be coming back to buy more from you and will keep using your services in the future.
Recent plant purchase
I bought some plants from Gardening Direct recently and was really happy with the quality when they arrived. They weren't damaged much, which was a big relief because plants can be pretty delicate. I also wanted to give a shoutout to the new Yodel delivery guy - he did a fantastic job. He's way better than the last person who delivered, and I really appreciated his professionalism.
Plants, great size, excellent quality
I recently bought some plants and they arrived super fast. The plants were in excellent condition and a really decent size. They're probably some of the best plants I've ever received! I'm really pleased with my purchase and I'll definitely be shopping here again.
Large hanging baskets
Recently, I ordered four big hanging baskets from Gardening Direct. I was really let down by how they arrived. Out of the two that have been delivered, they both came in a sorry state because they weren't packaged well. One of them was all squashed, and the other had its stuff all over the place and had to be put back in the soil. I'm keeping my fingers crossed that the last two will be in better shape when they arrive.
I ordered 2 huge bags of compost!
I bought these huge bags of compost and they seem really good. The delivery came on time and they brought it right to my house. Overall, it was all pretty good.
Replacement item for lost purchase
I'm afraid my initial order got lost somewhere after it left Gardening Direct. At first, I was quite let down, but when I got in touch with Customer Services, I was really impressed with the way Andile Zamisa handled everything. Andile was so helpful and even went the extra mile by giving me the choice to pick out a new item of the same value. The whole process was really easy and quick, and the replacement item arrived promptly. Now I'm happily watching it flourish in my garden. I can't thank Andile enough for their amazing help and top-notch customer service.
Lavender plants
Placed order on 24th March, still awaiting delivery!
12 lupins and 12 lobelias
Very disappointed with the service. Ordered 12 lupins and 12 campanulas for my mother's birthday on 30th April. 12 lupins were delivered on 12th May. Still haven't had the campanulas. It's now the 6th June. At the bottom of the order form it stated that the order would be delivered between the beginning and the end of May. Sent them an email on 27th May to find out when the second part of the order would be delivered. Haven't had a reply. Tried calling them, no one answers. Won't be using this site again.
Customer no10179576
Been waiting three days for answer to email still waiting for two items not received from my order itemBGN870H and plant food can’t get through on phone begonia white semi trailing
January 2021 and February 2021
Marigold African Sun Mix 12 Mega Plants
Marigold Tip Top F1 12 Mega Plants
Marigold Fireball 12 Mega Plants
Verbena (Trailing) 12 Large Plants
£60 of battered 'n bruised plants. 4-boxes of broken stems, compost scattered, plants all over the place!
And no online complaints online returns set-up this year - just 'Contact Us' online forms and no email address!
Only wish I could post photos!!!Various but issue with wallflower wizard
Box delivered. Was to be 12 mega plants inside. Soil everywhere in box. Half the plants broken off at base so unusable and the other half clearly been tossed around and battered. Doubt they will survive. Sent photos and complaint but no reply. I want a refund for this delivery.
We ordered goods for four addresses and paid £128, but no goods were received. After complaining we have been promised a refund. Don’t hold my breath.
Gardeners Delight ( not ordered )
week/spindley/broken/scorched, no reply to Three e/m with photos. I See somone got Moneymaker 14 May on reviews. My substitute plants arrived the First Week in June after Two e/m from mid May asking for them when all verities said out of stock on sites.
I used-to grow Tomato from seed and i would have binned Thease. To long in containersPre planted hanging basketd
Ordered in April no sign of them I have emailed three times no response I agree hiding behind COVID is a joke am thinking of contacting trading standards have now requested a refund wish I had read the reviews before I placed my order will never order from them again first and last time
24 double begonias and mystery plants
First and last time I will be using gardening direct.
Very disappointed, plants arrived wilted and lifeless. Looked like they had been in the box for days.
Ordered on 6th April and arrived 30th May . More than likely plants will not survive, a total waste of time and money. A present for my mum but a a total let down for both of us.12 petunias 12 impatients
Still waiting for delivery would be nice to get an e-mail updating there progress.
2 hanging baskets ordered beginning of march orange begonias still not heard any thing as they could go out now
Were out of pots last year when they arrived but I put them in again but they were fantastic flowers everyone admired them lasted until first bad frost
Bedding plants
I will never use this company again, today I received the last plants from my £200 order more than 5 weeks later than my lobelia. The busy lizzies were were upside down, broken and quite frankly looked like they had been trodden on, probably can salvage 15 plants from 24 but they are no where near ready to be planted outside as they look like young seedlings! Really disappointed and have already complained to Gardening Direct
Moneymaker tomatoes and runner beans
The tomatoes arrived and were a little straggly but have picked up now. The jumbo runner beans arrived and were well packed, in good condition and ready to plant
Petunias
Hanging petunia bells and ordinary petunias. Plants arrived superbly packed and so in perfect condition.
Best for garden lovers
My husband loves gardening but after we moved to another house, we urgently needed to reinstall our garden. My husband is a big fan of Gardening direct, so we ordered most of the plants from here as well as necessary fertilizers. The side is a very good option for those who started gardening recently. As you will get an idea about stuff that you need.
My petunias have been delivered in perfect packaging and so in perfect condition. Thank you so much for the great service
About Gardening Direct
Your garden van be a wonderful place to relax. And it can also help you to grow some own herbs, fruits and/or vegetables. But in order to create a beautiful and/or useful garden you will need some supplies first. One of the shops that offer such supplies is Gardening Direct. But what kind of quality are the products that this shop sells? Will the flowers bloom as pretty as the pictures on the website? Are their tools really useful for some heavy work? Are the fruits and vegetables good to eat? And how is their customer service? Will they help you if something is not to your satisfaction? These are all matters that the customers that have already shopped at Gardening Direct can tell you about. Read their reviews to find out if Gardening Direct is the kind of shop that you want to look for when it comes to garden supplies.
About Gardening Direct
Gardening Direct is a garden supply shop. They sell bedding plants like petunias, fuchsias, marigold, pansies, lobelia, busy lizzie, begonias and more for your handing baskets, autumn bedding, spring bedding or summer bedding. They also sell perennials like hosta, lavender, pinks, heuchera, Echinacea, coreopsis, agapanthus, hellebore and more. Their collection of shrubs contains evergreen shrubs, flowering shrubs, deciduous scrubs, climbing shrubs, architecture and more. They also sell bulbs, tubers and corns like lilies, tulips, daffodils, begonia bulbs and more. And their collection of fruits and vegetables consists ot fruit frees, patio fruits, strawberries, raspberries, soft fruits, chilli peppers, herbs, seed potatoes, onion shallots, Jersey Royals, garlic, and more. They even sell carnivorous plants. And they sell accessories like fertiliser, compost, hanging baskets, planting kits And flat-pack planters. And last but not least they have gift vouchers.
Services of Gardening Direct
You can order all of their items via their website by creating an account, selecting the product that you want and, in that way, put it in your online digital wheelbarrow. They offer free delivery on all orders no matter how little you might spend. If you are not entirely satisfied you can return your product within 30 days after receiving the product. If needed, you can conact them via the contact information that is posted on their website.
Compliments, Complaints and Tips for Gardening Direct
Have you ever shopped at Gardening Direct before? In that case, we would be grateful if you would share your experience with us via a review in which you elaborate on your experience and other things you want to share. Did the flowers that you ordered bloom? Or had the bulbs already wilted before you even put them in the ground? Are their fruits and vegetables eatable and also tasty? And how does their customer service react when you have a problem that you need them to solve? Let us know via a customer review. Your review helps potential customers to know beforehand what kind of company Gardening Direct truly is.
What kind of fowers, fruits, trees and vegetables does Gardening Direct sell? Read customer reviews about this online garden centre.
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Online shopping | Homeware Reviews & Experiences
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Last update: November 2025
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Review with most votes
Best for garden lovers
My husband loves gardening but after we moved to another house, we urgently needed to reinstall our garden. My husband is a big fan of Gardening direct, so we ordered most of th... Read onBy: Siya