Lights - Overall Rating based on 31 reviews
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Table lamp, floor and ceiling lights
I recently bought a table lamp, floor and ceiling lights, and I have to say, they are really good quality. I'm so happy with them that I would definitely give them a 5-star rating. Although, I did have a bit of trouble with the delivery process. Twice, my orders were sent out much later than I was told, which was annoying because I wasn't around to pick them up. Despite that, I wouldn't rule out using them again in the future. I think they could do better with managing their stock and deliveries.
Light fixtures
I've just bought some light fixtures from this company. The fitting has actually come loose from the ceiling since it was installed by a professional electrician. I'm quite disappointed that the company wants me to foot the bill to get another electrician to remove the faulty light before sending it back for a replacement or refund. I find it really bad that they're not keen to help me out and sort the issue.
Replacement wall light purchase
I had to get a new wall light because the shade was broken. I got in touch with the company and they got back to me pretty quickly, which was good. But then I found out they didn't have any spare parts, so I had to buy a whole new light. This meant I had to wait longer for it to be delivered, which was annoying.
Two lamps
I was really let down by the service at Lights. I bought two lamps from them and they took ages to arrive. And when they finally did come, one of them had a dodgy switch that broke as soon as I tried to use it. I had to go through all the hassle of sending the broken lamp back for a replacement, only to find out more than two weeks later that they had discontinued that model and couldn't replace it. It was really annoying, especially as I'd bought the two lamps to go together. The only good thing is that the lamp I kept is actually working fine and looks good, but now I'll have to search for another lamp that won't match. All in all, it was a really frustrating experience that could have been avoided with better quality checks and communication.
Dimmable lamp bulb purchase
I was on the hunt for a dimmable bulb for my lamp, but couldn't find it at my regular shop. Luckily, I found this company online and they had the exact product I needed. Ordering it was easy peasy and the price was fair. The delivery was super fast and impressive, so I will definitely be turning to them again next time I need something.
Pendant light for kitchen island
I just got a new pendant light for my kitchen island and I have to say, I'm really happy with it. It looks amazing and gives my kitchen a nice elegant touch. The price was good and the customer service was excellent. The delivery was fast and smooth, couldn't have asked for a better experience with it.
Solar lights purchase
I bought some solar lights from this company not long ago and I was actually really happy with how good they were. But, I had a bit of a problem with one of the lights not working properly. So, I got in touch with their customer service team and I have to say, they were really nice and sorted everything out quickly and professionally. They sent me a new light without any bother at all. I'd definitely think about getting stuff from this company again and I'd tell other people to check out their products and services too. It's worth it!
Beautiful lights, worry about replacement bulbs
I recently bought some really lovely lights from this company and honestly, they're even better than I expected. The way they light up my room is just mesmerising and I keep finding myself just staring at them. The brightness of the lights is spot on, not too harsh but not too dim either, making my home feel really peaceful. Although, I do have a small worry about getting replacement bulbs down the line. I hope the company can sort this out so that people like me can have a hassle-free experience.
Bulb order took longer
I ordered this bulb and it was supposed to arrive in 2-5 days, but it actually took 5 days! I didn't receive any notifications about its delivery, but it finally arrived in good condition. The light it gives off is actually really nice though!
LED ceiling lights
I recently got myself some LED ceiling lights from this website and I must say, I'm really impressed with the whole experience. The site was so easy to use and had a huge selection of lighting options in all sorts of styles. I kept getting updates on my order, which was really reassuring. When the lights arrived, they were well packed and in perfect condition. They looked just like they did on the website, and the prices were great, especially with discounts available. I'm really pleased with how good the lights are and they look amazing now that they're up in my home. I'd definitely recommend this company to anyone.
LED lights purchase
The LED lights I bought were just like how they were described. They were really easy to put up in my house. But, I was a bit taken aback to see that the lights have got bulbs already in them- I'm not used to that at all! In the future, I think I'd rather have lights that let me change the bulbs so that it's easier and more flexible in case anything goes wrong. Despite that, I'm happy with how the lights turned out and their quality.
a super cool new light
Oh my goodness, I bought this really cool light online and I was just buzzing for it to arrive. But then disaster struck! I accidentally ordered an extra light and had to go through a whole ordeal to return it. I had to fill out loads of customs forms and deal with all sorts of hassle. Plus, it took ages for the light to actually arrive in the first place. And to make matters worse, I got a call from some German guy claiming I hadn't paid for the light. I mean, I used my credit card, so what was he going on about?!
It was such a mess, and then I received an email from a German debt collection agency threatening me with court fees if I didn't cough up. I phoned the UK number I found for the company, and they didn't have a clue about my order! What a complete disaster. Absolute chaos. I'm definitely steering clear of them in the future. Whatever you do, do not buy from them!Solid and bright LED ceiling light fixture
I recently bought an LED ceiling light from Lights, and I must say it really impressed me with its quality and brightness. The design is so much more up-to-date than the old one I had before, and I like that I can change the bulbs easily when I need to. The delivery took a bit longer than I thought it would, but the item arrived in good condition in the end.
Bedroom wall lights
We're so chuffed with the bedroom wall lights we bought. They're exactly what we wanted to finish off our bedroom revamp. They look gorgeous and give the room a lovely atmosphere. Ordering and installing them was dead easy, no bother at all. They were packed up well and the instructions were dead easy to follow. The lights are top quality, dead chuffed with them. Definitely would recommend them to our mates and family.
Wall sconces
The wall sconces I bought were really stylish and gave my living room a modern touch, which I'm really pleased with. But I did get a bit annoyed because the website didn't have much info about what kind of bulbs they needed. Luckily, they've sorted that out now. So all in all, really happy with the products!
Lights for study room
The lights arrived really fast and they look exactly as they did online. We've placed them in our bedroom-turned-study and they work amazingly well, really bright and ideal for helping us study in the evenings.
Wall lights purchase
I recently bought some wall lights from this company and I have to say, I was really impressed. The design, engineering, and quality of the lights were amazing, and I haven't seen anything better before. The installation was easy and now my home looks even more beautiful with the lovely ambiance the lights create. I would definitely recommend this company to anyone looking for high-quality lighting solutions.
Lights selection
I recently bought some really awesome lights from here and they look absolutely stunning in my bedroom. The colours are just so beautiful, and they really give off a fairy tale vibe. I found it super easy to get exactly what I was looking for on the website, it was a breeze to navigate. I'm over the moon with my purchase and I'm really excited to show off my new lights to all my friends.
Wall lamp and spot lights
I bought a wall lamp and some spotlights from this shop recently and I have to say, I am really impressed with the quality. They not only look great but were also simple to set up, making my room look much better. The store's service was also excellent, they kept me informed throughout. The items were packed securely, so they arrived in perfect condition. There was a small delay in delivery, but it was within the expected timeframe. I'm happy with my purchase overall and would suggest this store to others.
GESA LED LIGHT £199
Awful. Light failed within 6weeks. Return was a total nightmare customs forms to attach and takes over two weeks to return to Germany and then wait to get refund which was REDUCED by £15.00 +vat for postage. Terrible company. Avoid like the plague.
They also trade as illumination.co.uk.
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