Lost Universe Reviews

: 20
75% Would buy here again

Most relevant positive review

  2024-05-20
Sci-fi merchandise
I absolutely love this shop! Being a massive sci-fi fan, I can't resist all the fantastic me...Read on
Holly Campbell

Most relevant negative review

  2020-11-27
Friends neon light
NOT DELIVERED! If I could I would give 0 stars for this online shop. I ordered a Friends neon wa...Read on
valerie Macleod

Review with most votes

  2020-11-09
6 items
I ordered on the 30th Oct and still haven’t had anything (it’s the 9th nov) I’ve had no confirmat...Read on
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Reviews (20)

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    BBQ tools and mug/wine glass gift set

    I ordered from this website for the first time and I was really impressed with how quickly my delivery came and the great quality of the products. I got a BBQ tools set in an aluminium case and a mug/wine glass set as gifts for my boyfriend. The delivery was so fast, it arrived in less than 2 days, and everything was packed really well. The gifts were top-notch quality and my boyfriend was thrilled with them. I will definitely be ordering from this website again, it's top-notch. I highly recommend it.


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    Typhoon speaker purchase

    I bought a Typhoon speaker from Lost Universe and I have to say, the whole experience was brilliant. The website was really easy to use, and I found exactly what I was after without any bother. Checking out was a breeze, and I got a confirmation email straight away. The speaker turned up within 24 hours, just like they said it would, and it was in perfect nick. I'm really chuffed with my purchase and I'd definitely recommend Lost Universe to anyone in need of top-notch products and service.


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    Sci-fi collectibles

    The store was brilliant! They had an amazing range of sci-fi collectibles that I just had to treat myself to. The staff were so friendly and really knew their stuff, which made my shopping experience even better. But what really stood out was how quickly they sorted out a problem I had with one of the items I bought. The person I spoke to was really helpful and made sure everything got sorted. I left the store feeling really happy and like they really cared about me as a customer.


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    My amazing purchase

    I was absolutely over the moon when I came across this amazing thing online at Lost Universe! The website gave me the heads up on when it would be back in stock, and they also kept me informed on when it was on its way to me. When it finally arrived, it felt like Christmas had come early! The customer service was top-notch too - really friendly and helpful. I'm already looking forward to purchasing more goodies from there!


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    Sci-fi merchandise

    I absolutely love this shop! Being a massive sci-fi fan, I can't resist all the fantastic merchandise they have. The staff are so lovely and always ready to assist with any queries or suggestions. Whenever I leave, I'm always happy with my buys.


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    Mobile phone holder purchase

    I was really pleased with the early delivery, it was a great experience overall. The only problem was with the mobile phone holder - there wasn't enough information about the weight limit for phones.


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    Welcoming staff, knowledgeable, tidy store

    I was really impressed with the staff at the store - they were so knowledgeable and welcoming. They were always willing to help out and seemed to know everything about the products they sold. It was great to see that they could even tell me when the next delivery of stock would be coming in, showing how experienced they were. The store was always kept clean and tidy, which made shopping there a really pleasant experience.


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    Action figures and merchandise

    Lost Universe really delivered amazing customer service! The team went the extra mile to make sure my experience was exceptional. They helped me find the ideal action figure and gave me some great advice on the merchandise. I felt like a valued customer throughout, thanks to their knowledge and willingness to help in any way they could. I'll definitely be coming back for more purchases in the future!


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    Well-packaged product

    This company is really good at delivering! When my product arrived, it was securely packaged and in great condition. The delivery service was excellent, and I was really impressed with the quality of the product. I would definitely recommend this company to anyone who wants an easy shopping experience. I had no problems at all with the product, so the whole process went really smoothly.


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    Father's Day gifts

    I bought two Father's Day presents from this shop recently and I have to say, it was really smooth. The website was easy to use, so I could find what I wanted without any bother. Ordering was simple and stress-free. The gifts came fairly quickly and were packed nicely. I didn't have any problems at all with my order and I'd definitely suggest this shop to anyone else.


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    Unusual present, reasonable price

    I needed to find a special and affordable gift, so I checked out this store with loads of options. I chose the cheapest delivery and was so happy when my item arrived the very next day. The service was really amazing and I'm absolutely thrilled with my whole experience.


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    faulty item

    I had a bit of a bad time with the customer service in that store, to be honest. I bought something that didn't work properly, and when I got in touch with them, they weren't very helpful at all. It was really annoying, and it seemed like they weren't interested in helping me out. So, I've decided to steer clear of that store from now on.


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    Funko pop collectible

    I ordered something from this shop for the first time, and I'm really let down by what I got. The funko pop collectible I bought came in a box that looked like it had been thrown around a bit, with obvious damage to the packaging. When I had a closer look, it was clear that the funko pop had been opened before, and the box had ripped and squashed corners. In general, the way the product was handled and packaged was unacceptable.


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    Funky merchandise

    I found this shop when I was on the hunt for some cool stuff, and I have to say, I was really impressed! They had a great selection of products and the prices were actually pretty reasonable. Ordering was easy peasy and my goodies arrived quickly and well-packaged. The items were just like they looked online and they were top-notch quality.


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    Rare version item purchase

    I was really pleased with what I got from this website. It arrived super quickly and was in perfect condition. I was especially happy to get a special version of the item that went beyond what I was expecting. I'll definitely be coming back as a customer and buying more things from here in the future.


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    Quick delivery and good quality products

    I bought something from this website not long ago and I have to say, it really impressed me. The delivery was fast and the items were top-notch quality. I'm happy with the whole experience and I'll definitely come back to shop here again in the future.


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    Father's Day gift

    I just bought a Father's Day gift from this shop for the first time and was a bit disappointed. The item arrived in a thin bubble-wrap envelope and the box got damaged during shipping. Now I have to go through the hassle of returning it because it seems like they don't really care about how they pack their stuff.


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    Glass items purchase

    I bought some glass items from this company, and they were top-notch quality - perfect for gifts. But, I wasn't too thrilled with how they were packaged. The box arrived open, and that had me a bit worried since the stuff inside was pretty fragile. Luckily, everything was still in one piece. Despite that hiccup, I might give this company another shot for my next buy.


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    Friends neon light

    NOT DELIVERED!
    If I could I would give 0 stars for this online shop. I ordered a Friends neon wall light from this site on 12th of November which said would deliver in 3-5 days. 15 days & I am still waiting for the item to be delivered, like others have said there was no email to say it would be delayed however the money was taken from my account almost immediately. Having emailed them they said the item had arrived later than expected in their warehouse so they didn't even have the item in stock. This is very poor service, I shall not order from here again.


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