Mappin And Webb26 reviews

77% Would buy here again

This score is based on 26 genuine reviews submitted via BritainReviews since 2019.


Featured Reviews

Most relevant positive review

  2025-12-05
Sceptical, then satisfied

good product, competent staff, worth the trip. I was looking for a daily watch I could actually wear to work without fuss, and this fits that brief: tidy size, reliable movement... Read onBy: Jim Kennedy

Most relevant negative review

  2025-12-03
Refund left on read

don’t assume they’ll sort a refund quickly — be proactive or shop somewhere with proper aftercare. Read onBy: Ruby Marshall

Review with most votes

  2019-04-05
Great jewellery brand to put y

I bought a jewellery piece for my wife from Mappin & Webb, apparenly because it was one of the best designs I have ever seen. I knew she will love it. Not sure about thoug... Read onBy: Brandon Weebly



Reviews (26)

  (17)

 (2)

  (5)

  (2)

  (0)

  • No reviews yet!


    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Diamond necklace

    I just wanted to chat about my trip to the store recently. I was on the hunt for a nice present and ended up getting a stunning diamond necklace. The folks there were really helpful in helping me choose and gave top-notch customer service from start to finish. The necklace was even better than I thought it would be and I left the store feeling very happy with the whole experience.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Watch purchase

    The whole experience of picking out and buying my watch was just so easy and smooth. I went into the store and found the watch I wanted with no hassle, then paid for it online with no problems at all. The staff at the Tunbridge Wells shop were really great, they were super helpful and made sure everything went smoothly for me.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Luxury watch purchase

    I bought a lovely luxury watch for my partner's birthday from this store not too long ago. As soon as I stepped inside, I was given a friendly welcome and made to feel appreciated. The team there were not just friendly, but they really knew their stuff when it came to the products. I liked that they were so enthusiastic about their work, it made shopping there a real pleasure. The customer service was excellent and I felt like they really looked after me and my needs.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Watch

    I recently popped into your store to pick up a new watch and ended up getting helped out by a lovely sales assistant called Brooke. She was really patient and knew her stuff. Brooke took the time to find me just the right watch and was able to answer all my questions without any bother. Her customer service was top-notch and made my shopping trip a really good one. I'm chuffed with my new watch, thanks to Brooke's help!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    FOPE jewellery purchase

    I popped into this jewellery shop in York and the two folks working there, Xavier and Tara, were absolutely lovely and incredibly helpful! They assisted me in choosing out some gorgeous FOPE jewellery and really made the whole process enjoyable. Xavier was quite knowledgeable about the brand, and Tara was just so warm and welcoming. We ended up going to the shop three times, and each visit they were just as fantastic. I'm really looking forward to returning (especially if my mum decides she wants to get something to match me)!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Great jewellery brand to put your trust for

    I bought a jewellery piece for my wife from Mappin & Webb, apparenly because it was one of the best designs I have ever seen. I knew she will love it.
    Not sure about though, about the brand.
    After bit of research, getting inisghts,I must say, was pretty impressed. They have beautiful designs and variety to offer, yet with authentic quality and preceding reputation, hard to find such combination.




About Mappin And Webb

Mappin & Webb is a distinguished British luxury jewellery company founded in 1775. It specialises in crafting exquisite jewellery, fine silverware, and timepieces. The company has a long-standing reputation for quality and craftsmanship, having served British monarchs and maintaining a prestigious clientele. Renowned for its heritage and elegance, Mappin & Webb holds Royal Warrants as Jewellers, Goldsmiths, and Silversmiths to the British royal family.


Bonus!

🌟 How did Mappin And Webb shine for you?






📊 How did Mappin And Webb shine for you?


    Contact Information

    🌐 mappinandwebb.com



    Categories Mappin And Webb

    Online shopping | Fashion Reviews & Experiences


    Page Statistics

    Last update: December 2025


    Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.