Mirror Outlet - Overall Rating based on 20 reviews
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Mirror fixings needed
Mirroroutlet didn't send the right fixings for my mirror twice, even though they said they did. I live in an easy-to-reach spot and haven't had problems like this with other suppliers. They did give me a refund, but they didn't respond when I asked for info on how to complain.
Big Mirror
The mirror I ordered was massive, but when it arrived, it was all smashed up, like a million pieces of glass. I got in touch with them, and they basically just said to chuck it in the bin. So now I'm stuck with this useless huge mirror with glass poking out all over the place. Honestly, they're the worst company I've ever dealt with!
Large Mirror Purchase
I bought this big mirror from a company recently, but the service I got was rubbish. The mirror was all smashed up when it arrived, and when I got in touch with customer service to sort out a return, they said I'd have to wait two weeks for a courier to collect the broken mirror and then even longer for a refund. On top of that, the person I spoke to in customer service didn't show any care or concern for the problem, and even told me not to mention it again. Completely unacceptable and shocking customer service.
Large mirror purchase
I bought a big mirror from this place, but after only 6 months, it's already bending and looks like it's going to fall to the floor. When we asked for help, they said no and told us it's been over 6 months. The product is not great, and their customer service is terrible. Do yourself a favour and buy from somewhere else.
Extra Large Antique Silver Italian wood Framed mirror 203 x 142cm
I'm a customer at Mirror Outlet and recently bought the Extra Large Antique Silver Italian wood Framed mirror that's 203 x 142cm. I searched for ages to find a mirror of this size and quality that didn't break the bank, so I was chuffed when I came across this one. Ordering it was a breeze, no issues at all. The delivery was super quick, even faster than I thought it would be. The mirror itself is top-notch, sturdy and the real wood finish is lovely. All in all, I'm really happy with my purchase and would definitely recommend Mirror Outlet to anyone looking for something similar.
Mirror purchase
I recently bought a mirror from this store and I was happy with how it looked at first. But, less than 8 months later, I noticed that the frame was starting to rust between the top front and back parts. I got in touch with the store about it and I was pretty disappointed with their response. They said that because we have 4 seasons in our country, the mirror needs some special treatment to keep it looking good, and that products kept outside might need some maintenance. This was different from what their website said, which claimed the mirror could handle all kinds of weather. Apparently, rain doesn't count as "all kinds of weather" to them! It's frustrating that they didn't stick to what they advertised about the mirror being durable and instead blamed things that customers can't control. Also, I noticed that the "Be the first to review this product" link on their website doesn't work, which is a bit worrying.
Wall mirror
I recently bought a wall mirror from this online shop, and it's been a total nightmare. The customer service has been awful, with one of their reps giving me wrong info about my payment and delivery. Despite their assurances of a speedy delivery, I still haven't got my mirror after days. The company's lack of communication and honesty has really let me down. I'm starting to think about taking things further to sort out this mess.
Large bevelled bathroom mirror
Mirror Outlet were really great to work with. Their specialist logistics company delivered the mirror super quickly to central London. The mirror came without any packaging, which was actually a good thing as it saved on waste and meant the mirror arrived in perfect condition. The driver gave me a call beforehand and I could even see where the van was in real time. You have to be really careful with the mirror as it's thin glass, but with two of us, we managed to get it up to the fourth floor without any issues. Overall, Mirror Outlet gave me an amazing mirror at a really good price. I would definitely recommend their services.
Huge mirror for cheap
Oh my gosh, I've just found this huge mirror for a really good deal after weeks of looking! It's 6ft7 by 4ft7 and only £215 with delivery included. The mirror is stunning, I'm so pleased with it. The delivery was really fast, only took a week, and the delivery driver was really friendly. The mirror was packaged well and surprisingly light, which made it much easier to carry up the stairs.
Mirror purchase
I was so happy with the new mirror I bought recently. It was even better than I thought it would be, and the price was amazing for how stunning it is. The delivery person was really good too, they were on time and made sure my mirror was delivered safely. I would definitely suggest this place to anyone wanting good quality mirrors at a good price.
Large mirror purchase
I bought a big mirror from this place recently. They wouldn't deliver it because they said I had to be able to carry heavy stuff over 8 stone. They told me, as a woman, I had to carry a 7ft mirror to my home, which is just unfair and wrong. I'm really upset and I'm going to take legal action against them for being discriminatory. I recommend others steer clear of this place. On top of everything, they took my money and didn't deliver the mirror twice, leaving me £460 out of pocket.
Large mirror purchase
I usually don't bother with leaving reviews, but I just had to share my recent buy from this store. Ordering was easy peasy and they kept me in the loop with delivery updates. Gotta admit, I was seriously impressed the whole way through. The mirror I got was top quality and it's made my home look so fancy. Honestly, I can't fault a single thing about my shopping experience with this store.
Wall mirror
I wasn't sure about ordering from Mirror Outlet after seeing some bad reviews, but their offers were too good to resist. However, I'm happy to say that it all went really well. Ordering was easy, and I got updates on my order regularly. When my wall mirror was delivered, the driver waited for me to check it before leaving. I was relieved to see that the mirror was in great condition and looked even better than I expected. I'm really pleased with my purchase and the service from Mirror Outlet.
Vintage Leaner Mirror
Wow, you won't believe it, but I just bought the biggest mirror I have ever seen and it's absolutely gorgeous! I mean, it's honestly stunning. It fits perfectly where I wanted it, and it's massive at 203x142cm. The price was amazing too, such a bargain! It arrived really quickly, like within a week. The delivery guy, Bob or something, was really lovely and kept us informed about his arrival time. He even mentioned that I would need to help carry it down the driveway because it was so huge, but I was totally prepared for that. The only issue is that there are a few hairline fractures in the frame. It's a bit annoying that it's a bit delicate in those corners, and there are two other corners that seem like they might start cracking as well. However, it's not really bad enough for me to contact them about it.
Hanging and lean-to mirrors
I honestly don't get why some people have been leaving bad reviews about this retailer. My own experience with them has been brilliant every time. I've bought three big mirrors from them in the last year and a half - one was a hanging mirror and the other two were 'lean-to' mirrors. Every single time, the price was good, the quality of the mirrors was top-notch, and the customer service was amazing. I'm not one to dish out five-star reviews willy-nilly, but this retailer really earned it.
Garden mirror rusting
I bought a garden mirror from this shop and I was really disappointed to find out that it began to rust after just 9 months of being outside in my garden, in a sheltered spot. The customer service team's reply was not great, as they basically suggested it was my fault for not putting it in an even more sheltered area. I was disappointed with how little they seemed to care about fixing the problem and making sure I was happy as a customer. I would definitely recommend others to explore different choices when searching for garden mirrors.
Mirror Glass sheets for my home gym
I bought some Mirror Glass sheets for my home gym from this store not long ago. Ordering them was really simple and I got them delivered in perfect condition within just 5 days. The delivery was fast and everything was well packaged so the mirrors arrived safely. The quality of the mirrors is top-notch and they look fantastic in my home gym. I'm really pleased with my purchase overall and would definitely recommend this store to anyone looking for quality mirror products.
Big mirror
I got this massive mirror the other day, and the delivery bloke kindly lugged it up the stairs for me. It was a bit of a mission, but he mentioned I could return it for free if I couldn't handle it. Managed to get it up there solo in the end, and I'm absolutely chuffed with how it looks!
Wall Mirror Purchase
I recently bought a wall mirror from this shop and the whole thing was a total nightmare. The delivery guys were no help at all and just left the mirror downstairs, even though I specifically asked for it to be brought inside. When I finally got it into my flat, I noticed scratches on the mirror and a strong smell of cheap paint that was really strong. I have health issues, especially with my chest because of long covid, so this was a big worry for me. I had to sleep on the sofa because the smell was too much for my bedroom. I got in touch with customer service about the delivery problem, the paint smell, the scratches on the mirror, and the health issues it was causing. Unfortunately, all I got back was a couple of emails that didn't sort out any of my worries. Even though I gave them time to fix things, nothing happened and the mirror is still sitting in my kitchen. I'm really let down by this shop and I can't understand how they have good reviews on their site after what happened to me.
Extra-large lean-to mirror
I recently bought a really big lean-to mirror from this shop and unfortunately, it arrived all banged up from being transported. But I have to say, the customer service I got from David was brilliant. He really went out of his way to fix things by making sure a new mirror was sent out quickly and the damaged one was picked up without any fuss. The way they kept me in the loop with emails from the delivery company and updates on when it would arrive was really impressive. Thanks to David and the team at this shop, I now have a lovely mirror in my living room. They were efficient and professional, and I'm really happy with the service I received.
Review with most votes
Extra-large lean-to mirror
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