mytyres43 reviews
This score is based on 43 genuine reviews submitted via BritainReviews since 2019.
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Pricing is good, ordering is quite straightforward, however delivery is hopeless. Ordered tyre 11th June 2021, suggested delivery 21st June 2021. Received tracking number for DPD, Tracking info says we have your order details but have not received your item. No update since 11th June. Contacted mytyres and my order number does not relate to my post code. Had online chat with the my tyres team, said oh its showing the same error on my screen, then advised my order was held up at customs. I still await my tyre. Prior to Brexit this company were brilliant that's why I used them. Doubtful I will get my tyre in my opinion.
43311267.1
Received faulty tyre that took 3 days to get dispatch start from mytyres team. Frustrating thing is they take further five days to deliver. original order I received in 24hr but now as its replacement that took 9 days. My ca MOT failed is outside garage. Pay little more and AVOID mytyre - highly recommended to avoid. Dissapointment
Slow Delivery and Impossible Returns - Very Poor Service
I only ever write positive reviews, BUT I am compelled to warn people about my dreadful experience with this company after ordering a complete set of 4 Goodyear run-flats for our 4x4.
I placed the order on 5th Sept18 then received an email on 6th Sept saying delivery would be 12th Sept18.
Unfortunately we were leaving for our journey to get married on 10 Sept18 so immediately cancelled the order.
I was told to ensure the garage refuse the delivery as the dispatch process had been initiated. We contacted the garage and they rejected the delivery, but a week later the tyres we re-delivered.
When we returned from our wedding we tried to arrange collection of the tyres from the garage and this went on for around 6 weeks talking to different agents and even the courier company to align opening times with collection 8am - 6pm. Eventually only 2 tyres were collected, the larger rear tyres but not the narrow 2 front tyres.
We continued to contact the agents and we eventually received two emails on the 13th and 14th of November 2018 stating all tyres were collected and refunds were issued to the payment card.
I thought this was the end of the matter....
The following year on the 2nd January2019 I received emails with a new order number for the 2 front tyres, I questioned this and was told we had not provided any proof of the courier collection so the tyres could not be traced, although the system showed a collection.
I visited the garage and they said they would look into it for me, but they could not find a collection receipt. We were then sent a reminder and 2 weeks later a final reminder with a threat of debt collection for the funds.
This was now the 29th January 2019, We were at a loss what to do and were advised to just pay the invoice and accept the loss due to the elapsed time. So we paid the invoice including a £5 additional reminder charge on 2nd February 2019. I visited the garage and asked them to check their CCTV footage, but no evidence of the collection but they did find evidence of the tyres in their collection bay and a day later found the 2 tyres. We collected the tyres and took them home and contacted the company for a collection from our home address so that we could get a collection receipt, as we had now sold our 4x4 vehicle.
The agent emailed back and stated we don't make collections over 30 days..... So we now have a Nice pair of unwanted Goodyear run-flats R19x235x40.
The sad thing is this used to be a great little company based out of Whitney Oxfordshire, but since its take over by a German company it has completely lost its sense of customer service.
About mytyres
Mytyres is a UK-based company that specializes in selling a wide variety of tyres for vehicles such as cars, trucks, motorcycles, and bicycles. They offer a range of tyres including summer tyres, winter tyres, off-road tyres, and specialty tyres for different types of vehicles. In addition to tyres, they also provide other vehicle essentials and accessories such as motor oil, brakes, snow chains, and catalytic converters. Mytyres offers a delivery service for all their products and has a customer service department to assist with any queries or issues. Customers can read reviews and ratings from other shoppers to make informed decisions about purchasing from Mytyres.
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Contact Information
6 Langdale Court, Market Square, Witney
OX28 6FG Oxfordshire
United Kingdom
Categories mytyres
Car services | Other Car Services Reviews & Experiences
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Last update: October 2025
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Review with most votes
Slow Delivery and Impossible R
I only ever write positive reviews, BUT I am compelled to warn people about my dreadful experience with this company after ordering a complete set of 4 Goodyear run-flats for ou... Read onBy: Chris Lowden