OKA - Overall Rating based on 24 reviews

67% Would buy here again




Featured Reviews

Most relevant positive review

  2024-06-03
Large rug purchase
I recently bought a big rug from this shop and I have to say, I was really impressed by the quali...Read on
Miller

Most relevant negative review

  2024-04-20
Coleridge armchair<br>
I ordered two chairs but I only got one. The delivery has been taking ages and I haven't hea...Read on
Harry Lewis

Review with most votes

  2021-05-20
Greyhound bookends
Just received confirmation that the greyhound bookends I bought for £70 are the same as the greyh...Read on
Bev Smith

Reviews (24)

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    Would buy here again
    Overall

    Ornamental jug

    I ordered this as a gift in February. There was a 6-8 week delay on the item that OKA made clear at the point of purchase but that was ok for an April birthday. I had 2 emails notifying me of a delay and a final expected date of 7th July. Since then nothing. I've emailed customer services twice since 7th July & had no reply either time. So...just under £60 paid in Feb & no vase, no communication and no money back ....by 21st August. I get that things are messed up after pandemic/ Brexit but not to reply??? Shocking service.


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    Greyhound bookends

    Just received confirmation that the greyhound bookends I bought for £70 are the same as the greyhound available from a Dunhelm for £16! Oka’s excuse the smaller number they buy necessitates a higher mark up. Does this happen with all their products? Truly disgusted. Lost my custom for good.


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    Greyhound bookends

    Bought these £70 bookends as a Christmas present and have just found the exact same non bookend greyhound for sale at Dunhelm for £16! Feel totally ripped off.


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    Misleading advertising

    Zero customer service response to compliant via email and on two separate calls to customer service regarding deceptive sale add posted for weeks on Instagram.