OnBuy - Overall Rating based on 524 reviews
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Onbay are scammers who just want to rob you of your time and money.
Onbuy owes me £500 in compensation for the time I wasted listing 460 products. This company canceled my sales account causing me financial loss. Furthermore, this company owes me £200 for the time lost due to red tape. Even though I met their conditions (company documents, positive reviews, proof of product ownership, etc.), they did not allow me to sell with them. In addition, this company robed me off from the £22.80 I paid them for "selling rights" even though the service was not delivered to me. Onbay are scammers who just want to rob you of your time and money. I am appealing to the control and security authorities to investigate these fraudsters and will seek compensation through the courts.
iPad Pro Purchase
I was so surprised at how fast my new iPad Pros arrived! The price was really good compared to other sites, so I was a bit unsure at first. But when the products arrived, they were spot on and just as described. I would definitely recommend OnBuy without any hesitation and will be using them again for sure.
Gaming chair purchase
I bought my son a gaming chair from OnBuy not long ago. It's got this cool pull-out leg rest that tucks away neatly under the seat, and even has a massage function for the back. It's a really nice chair overall, and my son absolutely loves it.
In car phone charger (Brand I Juice) for iPhone
I'm very happy with this purchase of a branded item and at a great price. Well packaged and delivered ok. This is, in fact, my first purchase from OnBuy. I've opted out from buying from Amazon after watching a TV documentary about how they treat their staff. Also they don't pay tax "correctly" like other companies. So I became interested in OnBuy and hope that the company does well because they are ethical and do things correctly. So well done to the seller. And... well done OnBuy. I will be shopping again My first order proves it all ok :-)
Scooter
Do not use this company, they allow scam company to operate and sell fake products from their website and do nothing about it. I brought a scooter from Easypay via the OnBuy website and it was a fake from Chine, being sold as a British brand. I highlighted this with evidence (i even informed the real company) and OnBuy have none nothing!
Habitat Sun Lounger
Habitat Folding Metal Sun Lounger - Charcoal Excellent product and Service. Way to go OnBuy x
Fitbit Versa 3
Highly recommended seller, quality item in great price plus very quickly and safe delivery.
Test
The quick brown fox jumps over the blah-blah...
The fact that anyone can write a review is a bit concerning. And there are almost no reviews newer than 3 years old on the main page...
Elliglide e bike
this is the third time I have used OnBuy and every time the service has been great and every time the delivery was early would recommend to anyone as the prices are great too and believe me i shop around for everything i buy
collanol nutritional supplement
quality products, good communication, good price, quick delivery
Garden furniture
Pricing, ordering and delivery was not a problem. Returning items is a night mare and the communication takes forever! It’s been weeks now that I’m waiting to receive the second part of my refund yet I made one payment for the two items I bought! I will not be buying from here again!
Batteries
Got sent batteries that had a date of 2009 but sold by seller as NEW. TOOK AGES TO CONTACT CUSTOMER SERVICES, really non existence.
Another part of my oder hes sill not arrived from order 10/06/23 it's now 19/06/23. Complained to seller NO CONTACT EVER, not what OnBuy states in their terms. I HAVE TOLD THEM TO KEEP MY MONEY as the CELeader
Paton really must have need of my money than I do, theft comes in any guises .
The other part of my order arrived on time and in good condition, that's something.
But overall on reflection I will NOT TRUST this company again or use, I must be able to trust companies I deal with, this one I can not.
I would suggest that you look else where for what you need.
Colin LeaderI ordered two sets of suitcases from hilix
I have been emailing onbuy since Saturday the 23rd of may, they took the money out of my account for the two sets of suitcases £159.99 but did not place my order. The most horrible customer service that don’t reply back. They don’t have a contact number to call on. Scammers I say not a trustable service. If you see my review atleast get in touch with me and give my money back.
Airpods
I bought a pair of Airpods on the 27th of April 2023, and had no updates since, I then waited three and a half weeks and still had no updates. I Then contacted the seller, and after 48 hours still had no reply. I then contacted customer services team, who then told me this seller is inactive and is no longer trading on the website. What I'm concerned about is how this seller was still able to advertise they are selling this product and able to take customers payments despite being inactive. I no longer trust anyone who sell anything on this website and will never use again. AVIOD !
Greenworks Self-propelled Battery Lawn Mower.
I purchased a Grerenworks Self-propelled Lawn Mower on the 15th May, 2023 and it was delivered at 9.00 am on the 15th May,2023. Absolutely amazing.
Briers Lady Gardener Gloves, Pink, Medium
Sold by Ecommerce Enterprise Dispatched 17/03/23.
What was received was nothing like the item pictured, took two weeks for refund to be received.
Buyers Beware: OnBuy is full of sellers selling fake product, product not as advertised, even Amazon Marketplace Sellers selling their fake product via OnBuy but processing everything via Amazon even using Amazon envelopes to deliver their ... and Amazon Returns to return it.Drawer Units
Excellent service from On Buy.
It was my 1st time for ordering from OnBuy and I would highly recommend this service.
At 1st I added 2 lots of drawer units to my basket and left them there as we were not ready to order due to unforeseen circumstances. OnBuy reminded me via email just enough times to advise I had left things in my basket. Which I found very useful as it gave me a prompt.
When our decided of what Drawers we were going with, I ordered 2 sets as this is what was required. The process of setting up an account was easy, very user freindly. Once registered I could see my order with efficiency. The description of the items we were buying was informative, all measurements of the items, what colour could be chosen, what the items were made of and how they would be delivered was included. I even checked the price of the drawer units on a comparison buyers site and found that OnBuy were the most reasonable. I was kept informed by email whenever there was an update on delivery. Even the delivery driver was professional, polite and assisted wherever possible.
Thank you OnBuy, I will be using your services again!Smartwatch
I found this company when doing a Google search for smartwatches, so I decided to take a look. Very reasonable prices, easy to navigate web site, easy to make my purchase and delivery was fast and efficient, so the entire process took 3 days from ordering to delivery. I have no hesitation in buying from them in the future, and they will in fact be the first place I check out when I am looking for anything in particular.
Purchased a hand held ElectricTEETOK saw.
Brilliant product and and absolutely excellent service throughout purchase and delivery!
Boys Football kits.
I bought 2 items. The price was more than fair. The quality exceded my expectations Delivery was quicker than predicted. so I will use again.
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Iphone 7 Plus
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