OnBuy539 reviews

88% Would buy here again

Featured Reviews

Most relevant positive review

  2025-02-18
MSG Flavouring

OnBuy has a well designed Website and a clear procedure for buying. Everything is designed to be efficient and to waste no time for the user. And the quality of customer communi... Read onBy: Robert BUCKNOR

Most relevant negative review

  2024-11-26
Pack of Tango Cans

Very not happy. They said i will get it by one date, but I'm now 5 days later and still haven't got it. And there is no one to talk to, Very disappointed! Don't e... Read onBy: MarkD

Review with most votes

  2019-10-23
Breville toaster

OnBuy seems a little out of it’s depth it seller’s are less than reliable I almost convinced they’re just out to scam people of the money OnBuy do have to shoulder some of the r... Read onBy: Peter Day

Reviews (539)

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    Habitat Sun Lounger

    Habitat Folding Metal Sun Lounger - Charcoal Excellent product and Service. Way to go OnBuy x


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    Fitbit Versa 3

    Highly recommended seller, quality item in great price plus very quickly and safe delivery.


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    Test

    The quick brown fox jumps over the blah-blah...

    The fact that anyone can write a review is a bit concerning. And there are almost no reviews newer than 3 years old on the main page...


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    Elliglide e bike

    this is the third time I have used OnBuy and every time the service has been great and every time the delivery was early would recommend to anyone as the prices are great too and believe me i shop around for everything i buy


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    collanol nutritional supplement

    quality products, good communication, good price, quick delivery


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    Garden furniture

    Pricing, ordering and delivery was not a problem. Returning items is a night mare and the communication takes forever! It’s been weeks now that I’m waiting to receive the second part of my refund yet I made one payment for the two items I bought! I will not be buying from here again!


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    Batteries

    Got sent batteries that had a date of 2009 but sold by seller as NEW. TOOK AGES TO CONTACT CUSTOMER SERVICES, really non existence.

    Another part of my oder hes sill not arrived from order 10/06/23 it's now 19/06/23. Complained to seller NO CONTACT EVER, not what OnBuy states in their terms. I HAVE TOLD THEM TO KEEP MY MONEY as the CELeader
    Paton really must have need of my money than I do, theft comes in any guises .

    The other part of my order arrived on time and in good condition, that's something.

    But overall on reflection I will NOT TRUST this company again or use, I must be able to trust companies I deal with, this one I can not.

    I would suggest that you look else where for what you need.

    Colin Leader


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    I ordered two sets of suitcases from hilix

    I have been emailing onbuy since Saturday the 23rd of may, they took the money out of my account for the two sets of suitcases £159.99 but did not place my order. The most horrible customer service that don’t reply back. They don’t have a contact number to call on. Scammers I say not a trustable service. If you see my review atleast get in touch with me and give my money back.


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    Airpods

    I bought a pair of Airpods on the 27th of April 2023, and had no updates since, I then waited three and a half weeks and still had no updates. I Then contacted the seller, and after 48 hours still had no reply. I then contacted customer services team, who then told me this seller is inactive and is no longer trading on the website. What I'm concerned about is how this seller was still able to advertise they are selling this product and able to take customers payments despite being inactive. I no longer trust anyone who sell anything on this website and will never use again. AVIOD !


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    Greenworks Self-propelled Battery Lawn Mower.

    I purchased a Grerenworks Self-propelled Lawn Mower on the 15th May, 2023 and it was delivered at 9.00 am on the 15th May,2023. Absolutely amazing.


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    Briers Lady Gardener Gloves, Pink, Medium

    Sold by Ecommerce Enterprise Dispatched 17/03/23.
    What was received was nothing like the item pictured, took two weeks for refund to be received.
    Buyers Beware: OnBuy is full of sellers selling fake product, product not as advertised, even Amazon Marketplace Sellers selling their fake product via OnBuy but processing everything via Amazon even using Amazon envelopes to deliver their ... and Amazon Returns to return it.


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    Drawer Units

    Excellent service from On Buy.
    It was my 1st time for ordering from OnBuy and I would highly recommend this service.
    At 1st I added 2 lots of drawer units to my basket and left them there as we were not ready to order due to unforeseen circumstances. OnBuy reminded me via email just enough times to advise I had left things in my basket. Which I found very useful as it gave me a prompt.
    When our decided of what Drawers we were going with, I ordered 2 sets as this is what was required. The process of setting up an account was easy, very user freindly. Once registered I could see my order with efficiency. The description of the items we were buying was informative, all measurements of the items, what colour could be chosen, what the items were made of and how they would be delivered was included. I even checked the price of the drawer units on a comparison buyers site and found that OnBuy were the most reasonable. I was kept informed by email whenever there was an update on delivery. Even the delivery driver was professional, polite and assisted wherever possible.
    Thank you OnBuy, I will be using your services again!


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    Smartwatch

    I found this company when doing a Google search for smartwatches, so I decided to take a look. Very reasonable prices, easy to navigate web site, easy to make my purchase and delivery was fast and efficient, so the entire process took 3 days from ordering to delivery. I have no hesitation in buying from them in the future, and they will in fact be the first place I check out when I am looking for anything in particular.


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    Purchased a hand held ElectricTEETOK saw.

    Brilliant product and and absolutely excellent service throughout purchase and delivery!


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    Boys Football kits.

    I bought 2 items. The price was more than fair. The quality exceded my expectations Delivery was quicker than predicted. so I will use again.


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    Curtains, DVD's, and most recently a Desk.

    I've been using Onbuy for quite a while now, having found them by accident and being reassured by the use of Paypal I've ordered all sorts of things from DVD's to curtains. This time I ordered a neat little desk quite late on, last Saturday evening, by the time I looked at my emails on Sunday (afternoon) it had already been dispatched, with a delivery date of Friday (I was very happy with this as only a few days for a very large parcel), however, I received it on Monday morning! It's exactly what I wanted, a very good little desk (its quite heavy for it's size) fantastic quality, very neat with plenty of storage, perfect for my smallest bedroom / office. A great little bargain at only £45.99 with free delivery! (On other sites a similar desk was £65 plus delivery charges). It was packaged very well and super fast delivery, very happy customer. Thank you Onbuy :-) Definitely recommend this site!


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    3 Tier Steamer

    I have purchased twice from OnBuy and on each occasion the item arrived early, well packaged, keenly priced and of excellent quality. I would have no hesitation in recommending this company to anyone.


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    Rhino towels

    Excellent service on my first time using OnBuy and I’ll use them again in the future.
    The product I ordered was priced very competitively and superb quality.


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    Brilliant firm,and I have used most of the others.I would not
    hesitate to use again.


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    Crystal Day Bed

    Excellent product, well packaged. Friendly helpful delivery. Competitive price. Free fast delivery. Easy assembly. Obvious helpline which we didnt need. Thoroughly recommend.




About OnBuy

There are shops that only focus on one type of products, but others include a whole variety of products in their assortment. OnBuy Deals is one of the shops But you might wonder what the quality of their clothing is or whether their food and drinks are healthy and tasty. Will their jewellery be real or fake? Will their movie section include the latest blockbuster? How long will you have to wait for OnBuy?s customer service department to deliver your new collectible? And will the customer service department of OnBuy be friendly and helpful when your book is damaged upon arrival and it isn?t your fault? On BritainReviews, we believe that customers of OnBuy are the best informants on these matters. Read their reviews to get some insight into this department store. These customers? ratings, comments, experiences and opinions can tell you everything you might want to know before making a purchase.

About OnBuy
OnBuy is a marketplace. According to their website, they are an online retail marketplace that is innovative and rapidly growing. Their home base is located in the UK. The concept is based on one simple thought: lower fees for sellers means that these sellers save more money. On OnBuy, you can find professional sellers who would like to supply you with their products. A seller might be an established company you have already heard of or a sole trader. The products found on OnBuy are divided into various categories. Some of them, like clothing, health & beauty and jewellery, are based on your body, looks and health. For your home, they offer some homeware, garden tools and pet products. There is also some entertainment to be found on OnBuy. You might encounter books, instruments, movies, games and music. Hobby gear is also present at OnBuy. Think of car accessories, gadgets and toys. Sporty people may find something of their liking in their sports section. And those are only a few selections.

Services of OnBuy
OnBuy works with sellers. You can compare some sellers in order to find the best price. You can make a payment via PayPal. There is no OnBuy delivery service. Instead, the seller will pack the product and send it to you. After the transaction, you can write a review for the seller you did business with. OnBuy does have a customer service department to assist you when something does not go according to plan.

Complaints, Compliments and Tips for OnBuy
Have you ever done business via OnBuy? In that case, we are interested in your experience with this online marketplace. OnBuy states that all of their sellers are professionals, but is that really the case? Could you find the collectible or other merchandise you were looking for on their website? Did the dress or other clothes meet your expectations? Are you satisfied with the way the seller treated you? And is the customer service of OnBuy really as friendly and helpful as you might expect? Add your own OnBuy review and tell us what your impression of this online marketplace is.

Before taking out insurance
Firstly, before you take out insurance, you should consider answering the following questions. If the insurance company is an independent agent or an insurance company?

Secondly, you should research the company's history and reputation. And reading online reviews is a way to find out more about their consumer satisfaction.

Thirdly, you should also look into the insurance companies? financial strength to be sure that they can cover your claims!

Fourthly, always looking into the coverage of an insurance policy. Make sure that what you need is what you get!

Fifthly, analyze and compare the price of an insurance policy. Whether you are taking out a home or health insurance, there is always a cheaper and (not always) a better option.

Finally, there are more things to consider before taking out insurance; matters as the ease of doing business like getting claims approved.

Also, if you are looking for reliable insurance companies, you can have a look at the following company or companies that have positive review scores on BritainReviews:


Bonus!

🌟 How did OnBuy shine for you?






📊 How did OnBuy shine for you?


    Contact Information

    12-14 Dean Park Crescent,

    BH1 1HL Bournemouth

    United Kingdom

    📧 sophie.cotton@onbuy.com

    🌐 onbuy.com



    Categories OnBuy

    Fashion Reviews & Experiences | Children & Baby Reviews & Experiences | Cosmetics & Personal Care Reviews & Experiences | Sport & Outdoor Reviews & Experiences | Homeware Reviews & Experiences | Electronics Reviews & Experiences | Merchandise Reviews & Experiences | Pet Shops Reviews & Experiences | Online shopping


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    Seite online seit: 21 November 2017
    Letzte aktualisierung: 18 February 2025