Online Home Shop33 reviews
This score is based on 33 genuine reviews submitted via BritainReviews since 2022.
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I accidentally messed up my address when ordering something online. As a result, the parcel ended up getting lost. However, the customer service guy called Adam was really friendly and understanding about it. He sent out a replacement parcel for me at no extra cost! I was truly impressed by his kindness and generosity. I'll definitely make sure to double-check my address next time I order online.
Bedding purchase
I recently bought some bedding from Online Home Shop and I must say, I was really impressed! The quality was top-notch and it actually surpassed my expectations. The material was super soft and comfy, making for a really cozy night's sleep. And on top of that, the customer service I got from a guy called Tom was excellent. When I had a little issue with my order, he sorted it out quickly and with great professionalism. All in all, I am really happy with my shopping experience at Online Home Shop and I would definitely recommend it to anyone looking for good quality bedding. Thanks a lot!
Duvet cover purchase
I bought two duvet covers made of 400 thread count cotton recently. After washing and ironing them, I noticed some strange marks that looked like they were from the manufacturing. I contacted Online Home Shop (OHS) for help and Adam got back to me quickly. He agreed to replace the items for me. I was really impressed by their great customer service and how they resolved my problem so fast. I would definitely recommend OHS for their fantastic service.
Home decor items
I was really happy with my purchase from Online Home Shop. The delivery came really quickly, within just a week. The items were in excellent condition and the prices were fair. The only thing I thought was a bit odd was the fact that I couldn't leave a review about my order. Maybe they could think about adding that feature in the future.
Lost parcel issue resolved
I wanted to share my recent experience with a missing parcel from an order I made. The customer service I received was absolutely fantastic. As soon as I contacted them about the lost package, they were quick to respond, very helpful, and genuinely cared about getting it sorted for me. They made sure to keep me updated throughout the process and worked hard to fix the problem as soon as possible. I was really impressed by how professional and dedicated they were to making sure I was happy. I definitely suggest giving this online home shop a try because of their amazing customer service.
Faulty item return
I had a bit of a troubling experience with OHS recently when I tried to return a faulty item. I got in touch with OHS to let them know about the problem and ask for a return, but they made it quite tricky for me. To start with, they wanted a photo of the faulty item as evidence, which I wasn't able to give them right away. Even after I explained my situation, OHS still insisted on having that photo before they would go ahead with the return. It all left me feeling pretty annoyed, like they didn't trust me. The item I needed to return was clearly faulty, but OHS didn't want to own up to it and take responsibility for the return. It was just unnecessary hassle for me as their customer. Good customer service ought to make things easy and quick for customers, especially when it's obvious that the fault lies with the company.
New bedroom lamp
I've recently purchased a new lamp for my room and I must say, it's absolutely fantastic! It gives off such a bright light and really transforms my room into a magical space at night. However, when it got delivered, I noticed that the lampshade was a bit wonky. I was a bit disappointed initially, but I decided to reach out to their customer service team. Fortunately, a lovely person named Elland assisted me and resolved the issue swiftly. They were incredibly friendly and helpful, and now my lampshade looks good as new. Huge thanks to Elland, you're a superstar!
Curtains,rug cushion covers
I bought velvet curtains,They are a good quality curtains and a good price,I am very happy with them ,
Extra long fleece lined hooded blanket and water resistant coat.
The coat exceeded my expectations. Im 5 foot 6 inchs tall and a size 16 uk. Its really roomy and great length. The hoodie is my 3rd..all different lengths, and every one, perfect. Delivery soeedy as well. Cant praise enough
Several blanket hoodies
Purchased blanket hoodie and scarf both times arrived quickly and excellent condition, prices very reasonable would recommend this company and am waiting arrival of another one
oddie type jumpers
i bought 3 as gifts. i wouldnt recommended. They are of poor quantity no way near as soft as stated and poorly made with losts of loose threads. im really disappointed with them and i wouldnt say they were particularly cheap
Sienna crushed velvet hoodie
It has just come it stinks and is soaking wet even though it was well wrapped in plastic so obviously was put in bag wet
Best home product at OHS
I just bought a new house. I needed a lot of things to make the house comfortable and a place to relax after the day's work. I needed some beddings, cotton, rugs, etc. I heard about Online home shops. It got all I wanted at a reasonable cost. I decided to order every one of my needs at one store. I got my delivery. It was lovely. The bedding was of high quality. It was very soft and comfortable. I love the fabric. The rugs had lovely designs which is built to last. The cotton was not the usual design this was made in a floral design. It was so beautiful and complimented the color in my house. Overall OHS delivers excellence.
About Online Home Shop
Apart from the structure that makes a home, it still needs furniture and appliances, which are important for comfortable living. For example, inside, you need a bed to lie in, rest and sleep. As much as a bed is important, other things are just as important. At Online Home Shop (OHS), they sell home products like Furniture, Lighting, Appliances and Curtains. So if you are looking for where to buy home products, you may buy from OHS. But is OHS a reliable source for these much-needed items? Are their items durable? Will they deliver to you what is ordered exactly? Will their customer service department employees treat you respectfully and answer your questions honestly? Will they help you solve your current issue? Should you fear the quality and reliability of their products, you can read through customer reviews like Online Home Shop UK reviews to see their feedback before purchasing to avoid dissatisfaction with their products and services.
About Online Home Shop
Online Home Shop, founded in 2014, simply means Online Home Shop. As the name implies, it is an online shop as the company claims it aims to bring trending products for home and life. Moshe Cohen, the managing director of this Manchester firm, is the third generation to work in the textile industry. Sales have increased recently, and the company's headquarters and distribution centre are approaching completion. It intends to grow in the United States and Europe and more than double its current workforce of 80 people. The company claims to be passionate about home textiles and believes every home deserves a gorgeous interior. That means something other than costing them too much, thus the birth of OHS Online Shop as a platform where you can shop for home products at the best possible prices. The company also offers humanitarian services by supporting local charities in the North West such as The Pankhurst Trust & Manchester Women's Aid, RSPCA, Bolton Animal Shelter & Animals in Distress.
Products and Services of Online Home Shop
Their category of products is OHS Online Home Shop Bedding (Duvet Covers, Fitted Sheets, Pillowcases, Pillows, Mattresses & Protectors, Fleece Bedding, Plain Dye Bedding, and Cotton Bedding. Shop by styles like Plain, Fleece, Glam, Reversible, Floral, Geometric, Checked, and Striped as well as size Single, Double King, and Super King), Curtains (Eyelet, Pencil Pleat, Voile & Net, and Blackout. Shop by size 117cm (46”), 140cm (55”), 168cm (66”), and 228cm (90”) in height and most with varying width all displayed on their site), Rugs (Fluffy, Shaggy, Print, Faux Fur), Cushions and Throws (Hoodie, Weighted, and wearable blankets, as well as Cushions and covers. Shop by styles like Fleece, Mohair, Supersoft, Teddy, Waffle, Sherpa, Mink, and Pet), Kids' Room needs (Bedding, Curtains, Blankets, throws, Weighted Blankets, Hoodie Blankets, Accessories, and Decor), Loungewear (Accessories, Dressing Gowns, Pyjamas, Slippers), Homeware (Artificial Plants, Candles and Home Fragrance, Cooling and Heating, Cushions and Covers, Decorative Accessories, Kitchen, Lighting, Storage), Bedroom Furniture (Beds, Mattresses, Wardrobes, Chest of Drawers, Bedside Tables, Ottomans, Dressing Tables), Bathroom (Towels, Bath Mats, Bath Robes, Beach Towels & Ponchos), Garden (Furniture, Storage, Fire Pits & Heaters, Parasols & Accessories), and Clearance (Products with some price cuts to make space for new stock in the warehouse). These products are stocked by brands such as Brentford's, Dreamscene, Sienna Home Collection, Highams, and OHS (Their own brand). Most of their products come in many colours you can choose from yourself, as long as that specific colour is in stock,
Additional Services of Online Home Shop
For shipping, the company engages the services of Royal Mail. Standard Shipping takes 2-5 working days to arrive within the UK, while Express Delivery delivers the next business day. However, you must order under express delivery before 9 am to have it delivered the next day. Shipping takes place Monday to Friday (excluding holidays). They encourage customers to make an OHS account on their site to ease purchases and payments. However, this is only recommended to returning customers. For payment for products and services, the company work with Mastercard, Visa, American Express, Apple Pay, PayPal, Google Pay, Klarna and more. The company offers 14 days for unsatisfied items to be returned to them. The items must be complete as delivered to you and in unused and new condition, including packaging. If returned items are accepted after inspection, the company processes a refund within 3-5 working days into the original payment method. So if you are interested in buying home products from OHS or want to know more about the company, you can contact them on Facebook, Twitter, Pinterest, Instagram and Tiktok. Visit their FAQs to see answers to questions you may have, or subscribe to their newsletter for regular updates on important information.
Email: help@onlinehomeshop.co.uk
Phone: +44 1617949213
Compliments, Complaints and Tips for Online Home Shop
Should you buy products from OHS or have bought from them before, kindly share your experience, which the OHS team and potential customers will appreciate. Others need to know about your personal experience doing business with OHS. Similarly to OHS Trustpilot reviews, you can write about your experience to help other customers make better-informed decisions. However, that doesn't mean the company can't read them and use the data to pinpoint any problems that need fixing. If you’re wondering, “is Online Home Shop legit” here, you'll find honest answers from real customers. So is OHS legit? Did the items you ordered get delivered as advertised? Did you get the right colour? How user-friendly is their site UI? How did their customer support employees treat you if you called or emailed them? Will you recommend OHS to others? Also, provide useful tips and an Online Home Shop review for prospects to take advantage of when buying from OHS.
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Categories Online Home Shop
Online shopping | Homeware Reviews & Experiences
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Last update: November 2025
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Review with most votes
Best home product at OHS
I just bought a new house. I needed a lot of things to make the house comfortable and a place to relax after the day's work. I needed some beddings, cotton, rugs, etc. I heard a... Read onBy: Nell