PAGAZZI - Overall Rating based on 23 reviews

96% Would buy here again

Featured Reviews

Most relevant positive review

  2024-05-31
Lamp purchase

I bought a lamp from this shop not long ago and I have to say, I was really happy with the customer service I received. The person who answered the phone was so friendly and rea... Read onBy: Shannon

Most relevant negative review

  2020-10-21
lighting

Nobody answering my emails to return item Read onBy: Thomas bartl

Review with most votes

  2019-04-04
ITS GOOD , HANDS DOWN

Lighting is the worst thing i ever tried, so whenever t comes to choosing the best and i buy it from pagazzi. its not just they sell the amazing quality also its much simple to ... Read onBy: Derek Smith

Reviews (23)

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    Lamp purchase

    I bought a lamp from this shop not long ago and I have to say, I was really happy with the customer service I received. The person who answered the phone was so friendly and really knew their stuff about the product I wanted. They talked me through all the different options and gave me all the info I needed to make a good choice.


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    Mirror purchase

    I recently bought a mirror and had a problem with it. However, the customer service team quickly sorted it out and replaced the mirror without any fuss. The mirror is really good quality, looks great, and is definitely worth the money. I'm really happy with the product and my whole experience with this company. I'll definitely shop with them again and would definitely recommend their products and services to others.


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    lighting fixtures

    I bought some lighting fixtures from that shop recently and I have to say, I was pretty happy with the service I got. The items came quickly and were in good shape. They had a nice range of lighting choices, but I did think the prices were a bit steep, which was a bit of a turn-off. Still, I'd say go for it if you want quick service and good quality products.


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    Large items purchased

    My sister and I popped into the store in Doncaster the other day and ended up buying quite a few big things. We had so much stuff that we had to make two trips to the car! The lady who helped us, Laura, was amazing. She really went out of her way to assist us with our purchases. Not only was she lovely and helpful in the store, but she also kindly helped us carry everything to our car. Her friendly and positive attitude really made our shopping trip so much better. Laura is definitely a real asset to the company, and we're really thankful for all her help.


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    Lighting fixtures

    I popped into the shop the other day to get some lighting fixtures, and I've got to say, I was really impressed with how helpful the staff were. They took the time to show me different shades and bulbs, which helped me figure out what would work best in my home. Even though I couldn't make up my mind at first, they were patient and really flexible the whole way through.


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    In-store experience invaluable

    When I went to the store, I could actually see and touch the products, and the staff were really helpful in making sure I didn't end up buying the wrong thing. I had bought some wall lights online before and they were the wrong ones, so I had to go through a big hassle and spend a lot of money to return them. Being able to see and try out things in person at the store is definitely a bonus.


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    Framed prints

    So, I ordered these lovely framed prints and the first one arrived on time and looked absolutely perfect! I was thrilled with it. However, the second one I ordered had some trouble with the delivery and when it eventually came, it was ruined. I was really let down. But the company was very understanding and promised to send me a new one without hesitation. Now I'm just eagerly waiting for the replacement to come, and I really hope everything is in order this time. If it is, I'll be sure to return as a happy customer.


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    Quick delivery, wide variety of eye-catching lights

    I recently bought some lighting fixtures from this company and I must say, I was really impressed. The delivery was super quick and they had a huge selection of really cool lights to choose from. Browsing the website was a breeze and I found the perfect lights for my space in no time. The quality of the products was even better than I expected, especially the unique designs that stood out from the usual stuff you find elsewhere. All in all, it was a great shopping experience and I'll definitely be coming back for any future lighting needs.


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    Beautiful picture

    I ordered a lovely picture online and the website was really easy to use. When it arrived, it looked just like it did online and I was really pleased with how good the quality was. Unfortunately, even though the website said I could track the delivery, I couldn't find any tracking information. Thankfully, the picture did arrive safely, just a couple of days later than I had hoped.


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    Three lights purchased

    The customer service rep really went the extra mile to help me find a light that was out of stock. They even sorted out the delivery for a time that suited me. They kept in touch the whole time and made me feel like a valued customer. Definitely recommend them!


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    Floor lamps purchase

    I recently bought some stuff from this shop and I must say, I'm really happy with the service I got. They had a great selection of products and I managed to find exactly what I was after - two floor lamps that look good and are well made. The prices were fair and the staff were really nice and helpful, giving me all the info I needed to make the right choice. All in all, I'm thrilled with my purchase and would definitely suggest this store to anyone else.


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    Wall lamp purchase

    I recently bought a wall lamp from this store and it is absolutely beautiful. I've shopped here before and have always been impressed by the quality of their products. When I ordered another lamp, I was told it would arrive on Monday, but much to my surprise, it was delivered on a Sunday! Louise, the customer service rep, was absolutely fantastic - so kind and helpful. I'm always happy with my purchases from this store, they never let me down.


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    Kitchen light

    I popped into the store the other day in search of a light for my new kitchen and I have to say, the customer service I got was top-notch. The lady with the fab pink hair who helped me out was so friendly and really knew her stuff when it came to the products they had on offer. She went out of her way to help me pick out the perfect light for my kitchen, and I'm really grateful for all her hard work. Fingers crossed the light I bought is as bright and beautiful as she was! All in all, it was a fantastic shopping experience and I wouldn't hesitate to recommend the store to anyone else.


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    Stag antler chandelier

    I was really surprised by how fast my stag antler chandelier was delivered from your company. Even though I live in a remote part of Scotland, it arrived just 3 days after ordering. The chandelier is truly stunning and has brought a touch of elegance to my home. I would definitely recommend this company for their quick delivery and top-notch products.


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    Light fixtures

    I really enjoyed shopping at this store because the sales lady there was so helpful and knowledgeable about all the products. It made it a lot easier for me to decide what to buy. It was a great shopping experience and I would definitely tell other people to check out this store.


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    online order

    I made a purchase online recently and I have to say, I was really disappointed with the quality of the item. The price I paid, even with a discount, was quite high so they definitely need to think about their pricing. Just the other day, I had to pay a massive £5 for a lightbulb in-store! It's honestly ridiculous!


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    LED Pendant light

    I bought this LED pendant light from the store and it was just what I wanted. It really brought some elegance to my home decor. But I was really shocked to find the same light being sold for a much lower price at a different shop.


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    Ceiling light purchase

    The service I got at that shop was absolutely brilliant. The staff were so helpful and patient while I was looking for the right ceiling light for my home. They took the time to answer all of my questions and showed me all the great products they had in stock. Not only did they help me choose the right light, they also went out of their way to find extra information on some details I wanted to know more about. The customer service was fantastic, which made my shopping experience really enjoyable and stress-free. The light itself is of really good quality and looks amazing in my home. I'm really happy with my purchase and would definitely recommend this store to anyone looking for lighting fixtures for their home.


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    Two cordless table lamps

    I recently bought two rechargeable cordless table lamps in black and bronze from this company. To my surprise, they arrived quite quickly, just 2 days after I placed the order. The lamps were well-packaged and even came with the rechargeable cords. I was really impressed by the quality of the lamps, they were better than I expected. Overall, I am thrilled with my purchase.


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    lighting

    Nobody answering my emails to return item