Pooky - Overall Rating based on 20 reviews
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Lamp purchase
My experience with this company was absolutely fantastic. The service was top-notch and the delivery was really speedy. I just love my lamp, it adds such a charming touch to my home. The only issue now is that I keep thinking about buying more from them! Their Instagram messages are really helpful if you have any questions about their products. Overall, they are a wonderful company that I highly recommend. Thanks a lot!
Light and shade online
The lighting and shadows on the item we ordered looked really lovely when we saw them online. The delivery was fast, just what we were after. When it arrived, we were amazed by the quality. The company provided excellent telephone support when we called them too. It's a shame that so many companies don't offer any phone support. Overall, we're really impressed by this company.
High-quality furniture at a reasonable price
I absolutely loved my visit to your showroom on King's/Lot's Rd. The staff there were so friendly and really knew their stuff when it came to the products. They helped me out without making me feel pressured in any way, which was great. There was such a good range of styles to choose from, so it was easy for me to find just what I needed for my home. The quality of the furniture was top-notch and I was pleasantly surprised by the prices. All in all, a brilliant shopping trip.
Chandelier purchase
I recently got myself this chandelier from a company, but had a little mishap which ended up breaking three pieces. However, the customer service I got was top-notch. Harriett M was quick and efficient in ordering the replacement pieces for me. I couldn't be more pleased with the service I got.
Rechargeable lamps with dim/brighten feature
Oh my goodness, I managed to get my hands on these really awesome lamps with shades to go behind our sofa, and they look fantastic together. They are the only large rechargeable table lamps I could come across, and they have a really elegant design. Now we don't have those irritating wires cluttering up the place, and the ability to adjust the brightness is so convenient. Sadly, the initial pair I received were damaged, but Pooky sorted it out by sending me a new pair that were packaged more securely. The customer service team acted swiftly to assist me, so everything ended perfectly fine in the end!
Recent lighting purchase
I recently bought some new lighting fixtures for my home from this company. I must say, I was really impressed with the range of designs they had and the quality of the products. The lights look amazing in my home and have given the rooms a touch of elegance. Also, the service I got was top-notch. The staff were helpful and knew their stuff, and they were happy to help me choose the right lights for what I needed. All in all, I'm really happy with my purchase and I'll definitely be going back for any future lighting needs.
Unique high-quality items
I bought some stuff from this shop and it was really good quality, with a cool little twist. I like how they sell things that are a bit more unique compared to other shops. Ordering was easy and my delivery went smoothly. Plus, the customer service team was really quick to help with any questions I had. All in all, I'm happy with my shopping experience there.
Two lampshades
I recently bought two lampshades from this company and I have to say, I was really impressed with the quality. The colours were even more beautiful in person compared to how they looked online. The size of the small drum shades (40cm x 18cm) was just right for my ceilings, which aren't that high. They really make a statement in my home.
What I found really great was the company's communication style. It was really relaxed and easy, which made the whole process stress-free. And I also liked that they offered easy returns, it gave me peace of mind when I was making my purchase.New lampshade
Oh, I'm absolutely thrilled! My new lampshade came in record time. I can't get over how amazing it looks; the colours are just fantastic. And the quality is top-notch as well. I'm really pleased with it!
Lights, sockets, switches
I purchased some lights, sockets, and switches from this shop, and after a year, two of the switch plates got scratched. I reached out to customer service to ask for replacements, but Beth was not helpful at all. She refused to sell me just the plates and insisted I buy the whole switches again. It's such a rip off! The products are way overpriced, and the service is awful. My advice is to avoid shopping here!
Lovely lamp with 3 settings
I recently got this lamp and I absolutely love it! It's really great because it has three different brightness settings, making it so practical. I can easily adjust it to suit whatever I'm doing, like studying or just relaxing in my room. It's stylish and looks fantastic on my windowsill in the kitchen.
Rialto Venetian wall light
I've got this really nice wall light that looks really fancy, but it's been a nightmare to install. The base is really big, making it impossible to fit the connectors inside. I tried putting them in the wall behind the fixing, but the hole was too big for the base to cover it. My electrician wouldn't touch it!
Mini elbow wall lights in antique silver with glass shade Qilin
I recently bought some mini elbow wall lights in antique silver with the glass shade Qilin, and I have to say, I am really pleased with them. They work perfectly in my dressing room, giving great lighting on both sides of my big mirror. I had been looking for the right lighting for a while, but Pooky really surprised me with this purchase. The product is top quality and it brings a touch of class to my room.
Cordless lamp purchase
I recently bought a cordless lamp and I have to say, I'm really happy with it. The design is lovely and it does exactly what I needed it to do. The service was great too, really smooth and efficient.
Quick delivery
My order came really quickly, but there was an issue with it. Luckily, the team fixed it straight away and I received a replacement in no time!
Lamp shade purchase
I recently bought a lamp shade from this company and I must say, it's really elegant and has brought a touch of style to my living room. The customer service I got when I had to return the lamp shade was top-notch. I gave them a call on Sunday and they quickly sorted out the pick-up and delivery of the replacement by Tuesday. Everything went really smoothly and I'm delighted with how it all turned out. Overall, I'm very happy with my experience.
3 light fittings
I ordered 3 light fittings from this company, and one of them was a total mess. The metal design was all wonky - like, seriously, what were they thinking? I had to send them pictures of the dodgy light fitting, but they didn't even bother to reply. After 2 days, I had to give them a bell, and they acted like they hadn't seen my email at all. I had to resend it and give them another call to get them to send me a replacement. It's a real pain that I had to do all the work myself - talk about shocking customer service! On top of that, their products are way too pricey and not even that great quality. I was thinking of getting more light fittings for my kitchen, but now I'm on the hunt for another place to shop.
Stylish lighting fixtures
The team at this place really know what they're talking about. I was so impressed by the quality and design of the lighting fixtures I bought. Whether you prefer something modern or more classic, you'll definitely discover something perfect here. The prices are fair and reasonable, not like some other places that are extortionate. Plus, if you need to return something, it's a piece of cake. Overall, shopping at this place is a breeze and a pleasure.
Lamp base purchase
I was really impressed with the lamp base I bought, the quality and design were amazing. It looked great with my lampshade and gave my room a bit of a fancy feel. The delivery was fast and the packaging was done well. The only thing that threw me off was the colour of the base. It was meant to be white but turned out to be more of a creamy colour. Initially, I was a bit disappointed thinking it wouldn't go with my white lampshade, but it actually grew on me and now I love it. It would be good if the website described the colour more accurately to avoid any confusion in the future. Apart from that, I'm really happy with my purchase.
Study light
I needed a certain or may be a similar study light as a gift for my professor in the university but it was as though I was dreaming and finding what was not available in real life. I had checked different dealers but never really got what was in the mind. Even after two orders from two different dealers but on delivery, I realized I mistook what I saw displayed online to be what I was looking for. I had to return the items to the company and of course requested for a refund. But finally, I found just what I was looking for at Pooky. For that alone, Pooky got my respect and have always been looking up to them for anything lighting.
Review with most votes
Study light
I needed a certain or may be a similar study light as a gift for my professor in the university but it was as though I was dreaming and finding what was not available in real li... Read onBy: Wardford