Toolden

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Toolden

75% Would buy here again

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Spotlight: What are our customers saying?

J
James Rogers
The real deal . Ordered on Thursday at 6pm and the goods were in my hand at 9am Friday . Great company , great prices and fantastic websiteRead on
R
Richard Doe
Paid the same price for a 5ah battery as the 4ah ones are everywhere else. Arrived well packaged and in good time. Read on
B
Brian Smith
Very pleased , cheapest online and goods delivered the next day . I can’t ask for any moreRead on
D
Dan Varga
All good, thanks Read on
D
Dan Varga
Shocking bad!! In my last order I have received faulty DeWalt drill straight faulty of the box, so I send them email with pictures of the fault etc. ask them to send back faulty tool for inspect...Read on

All reviews (8)

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    Makita drill

    The real deal . Ordered on Thursday at 6pm and the goods were in my hand at 9am Friday . Great company , great prices and fantastic website


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    Makita 18v battery

    Paid the same price for a 5ah battery as the 4ah ones are everywhere else. Arrived well packaged and in good time.


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    Makita sander

    Very pleased , cheapest online and goods delivered the next day . I can’t ask for any more


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    Dewalt drill

    All good, thanks


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    Dewalt drill

    Shocking bad!!

    In my last order I have received faulty DeWalt drill straight faulty of the box, so I send them email with pictures of the fault etc. ask them to send back faulty tool for inspection and get replacement or refund whatever better for them,, I get answer after two days with phone number for repair service which will be repaired under warranty. Which is not acceptable I received faulty tool and now I have to deal with repair centre? Waiting weeks for repair and get back refurbished tool? I bought brand new tool not refurbished,,, where is my customer rights?
    I have sent them email that I am not happy to do send brand new tool for repair, but no answer yet,,, they are probably busy messaging other people asking for feedbacks,,, well I opened PayPal case as items I received is not as described,,, so I have faulty tool and I have to wait for PayPal to refund me,,, definitely not recommending this company as they not have customer support at all,, you basically buying tools without any warranty from them and only can relay on manufacturers warranty,, very annoying..

    Ignore my negative feedback above, it's turns up that is was just miss understanding,, all is sorted now.


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    bahco socket set

    They sold me a decidedly dodgy "Bahco" socket set, I asked to return it as its not right, they will not take it back unless i pay £10 return postage, this is totally illegal under the 2015 consumer rights act, but they ignore all laws and write the rule book themselves, AVOID AVOID AVOID


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    socket set

    I bought a socket set which when it arrived was of questionable quality and not at all the same as the other sockets sets that I already have of the same brand, I contacted toolden to return it, they want me to pay return postage for it, even thought the goods are not right, I will avoid these people in future.


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    Makita battery powered lawnmower


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    Christian Moore
    GB
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    Christian Moore
    9 reviews
    1 star: Bad
    Updated just now
    Cheap but, for a reason. There's no one behind the facade.
    Was looking at 2 makita models of lawnmower on toolden's website, pushed the button to buy the model I wanted (the bigger model) but had inadvertently put the smaller model in my checkout basket. I realised immediately and sent toolden a message through their messaging portal on their website, advising them of my error and to call me before they dispatch the item. I called the number on their website but it was a bank holiday Monday and understandidly I got a voicemail message to call back during office hours. I called back the following day, around 10am, and got the same message, as I did again later that afternoon. I sent another message through their website, and called twice again, the following day (with the same "call back during office hours" message) and again on the Thursday, until later that day, the 'wrong' mower was delivered.
    So the one star rating is fitting for their complete absence of customer service and the fact they lie about having one. Their website even had a banner splashed across the top of the page, stating how they are 'all systems operating' during Covid-19...
    They were the cheapest merchant for the mower I could find, and I guess if I hadn't made an error when ordering, I'd be none the wiser and happy with the product and price. But the fact remains, I did order the wrong item, and despite my best efforts to immediately rectify the issue, and continuously for 3 days, without response (and still 10 days later I have yet to receive a response to my messages) tells you all you need to know about the company. Will never use them again, regardless of price.


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Toolden

From the beginning of the world, humans have always depended on tools to carry out their day to day activities. The tools were majorly crude equipment that was used for hunting and farming several centuries ago. However, the belief that the tools could be improved upon so that they can become more efficient in carrying out the initial hunting and farming tasks as well as a wide range of other tasks. Today there is a wide range of tools that are available in the world today. A screwdriver is a tool that helps us to loose screws while a vacuum cleaner makes cleaning the house much easier. There are also gardening tools, carpentry tools and wielding tools among others. With the aid of these tools, we can make and repair many things that we utilize regularly. One of the companies that you could patronize if you want to buy a tool is Toolden. However, it is important to clarify the reputation of the company before you patronize them. As a result, you should read honest reviews of Toolden here before you patronize them.

About Toolden
The history of Toolden can be traced back to a few years before 2016 when the founders started selling on Amazon and eBay. They subsequently decided to create a website in 2016 for their products. The company is located in the North East of Scotland. They pride their selves in having a passionate and dedicated team that possesses a great blend commitment, experience, innovation, knowledge, and practical skills. They understand that in virtually all cases, there is always a slight difference at the least, in the types of tools that people need to carry out different tasks. As a result, they continually grow the inventory of tools so that irrespective of the tools you need for your subsequent tasks, you would be able to find them on Toolden.


Products of Toolden
Toolden sells a wide range of tools that include electrical and lighting (speakers, heating and cooling, cable reels and leads, transformers, generators and portable power packs); sealants and adhesives; gardening tools (lawnmowers, hedge trimmers, watering, etc); screws, nails and fixings; hand tools (hammers, stapler guns and riveters, levels, chisels, screwdrivers, tape measures, electrical tapes, knives and blades, socket sets, combination squares, measuring tools, cable cutters); accessories (power tool accessories, batteries and chargers, tool storage, PPE and workwear, ladders); power tools (cordless kits, cordless power tools, nailers and staplers, combi drills, impact drivers, SDS+ Hammer Drills, Mitre Saws, Circular Saws, Angle Grinder, site equipment multi-tools); as well as a kit builder. They have these different tools from various brands, hence, you might find your favourite brand on their list.

Compliments, Complaints and tips for Toolden
If you have bought any tools from Toolden, kindly drop a review for the company. How easy was it to find the tool you were looking for on their website? How affordable was the tool that you were interested in? How soon was the tool delivered after you ordered for it? How would you rate the quality of the tool? Would you recommend Toolden to others?