Toolden - Overall Rating based on 27 reviews
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Twin drill set
Absolutely the worst company I’ve ever dealt with drills turned up in wrong box just rammed in as didn’t fit, no booklets with drills toolden customer service absolutely disgusting would never recommend or deal with again
Tools
Toolden has provided one of the worst experiences I’ve had with an online retailer. First, they completely botched my order, delivering it to the wrong address. Not only was the parcel lost due to their incompetence, but after multiple attempts to resolve the issue, they have now refused to take any responsibility for their mistake. This lack of accountability is absolutely unacceptable for any business, let alone one that relies on customer trust for its operations. I am now left with no choice but to pursue legal action against them for their failure to meet their obligations.
Under the Consumer Rights Act 2015, Toolden is legally obligated to deliver goods as per the agreed contract. When you purchase an item, the seller is required to ensure that it is delivered to the correct address and in satisfactory condition. The fact that they lost the parcel and are refusing to resolve it is a breach of contract. In this situation, I am fully entitled to either a replacement or a refund.
Additionally, according to Section 29 of the Consumer Rights Act, the retailer bears the responsibility for goods until they are delivered to the correct customer. This means that Toolden is in clear violation of the law by neglecting their responsibility once the goods were sent out and subsequently lost. Their failure to resolve this issue voluntarily opens the door to legal recourse. You can read more about consumer rights on delivery from reputable sources such as Citizens Advice, Which?, or GOV.UK.
I would urge anyone thinking of using Toolden to reconsider—this company does not honor its obligations, and when they make a mistake, they refuse to fix it.Cordless Circular Saw Bundle
On my first visit to Toolden as a customer, I was really happy with the service I got. I spent a while checking out prices for a cordless circular saw bundle, and Toolden turned out to have the best deal. I placed my order and was really pleased when it arrived the very next day. The product itself was just what I wanted and the quality was even better than I expected. Toolden's service was spot on and I'll definitely be back for more purchases. Overall, I'm really pleased with my experience and would definitely recommend Toolden to anyone looking for quality tools.
Table saw purchase
I bought a table saw from this company recently and I couldn't be happier with how good it is. It looks like it was made really well, so I don't think I'll have any problems with it anytime soon. I ordered it on a Friday night and it arrived on the following Tuesday, which I thought was really quick and impressive. Overall, I've had a really good experience with this purchase and I would definitely suggest this company to anyone in need of tools.
Competitive Price, Prompt Delivery
I didn't know anything about Toolden before, but I came across a really good price for a tool I needed. So, I took a chance and ordered it. I was actually quite surprised by how quickly the product arrived. It was a pretty big item, around 2.1 meters long, but it was packed well in a suitable box and the courier seemed to handle it with care. They kept me updated on the order and delivery progress, which was nice to know. All in all, I was really impressed with the service from Toolden.
Beta Roll Cabinet
I recently bought a Beta Roll Cabinet from Toolden as a customer, and I have to say I am really happy with how everything went. First off, I managed to find the best price online for the product, plus they threw in free delivery which was a bonus. When I placed my order, I got an instant order confirmation that made me feel confident my purchase was being dealt with efficiently. True to their word, a few days later the Beta Roll Cabinet showed up at my door just like they said it would, and it was exactly as described. The delivery guy was not only on time but also really helpful in making sure the cabinet got to me safely. All in all, I'm really impressed with the quality of the product and how smoothly everything went from start to finish.
First purchase from Toolden
My first time buying from Toolden was really good. The item came nicely wrapped and right on schedule, which was great. The product itself was exactly what I expected, so I'm happy with my buy. I'll definitely think about Toolden the next time I need some new tools.
Air compressor purchase
I bought an air compressor from Toolden recently and I have to say, I'm really impressed. The quality of the compressor is top-notch and it's been so handy for all the little jobs I need to do around the house and garage. It's not just efficient, but it also came with a bunch of useful accessories. The item arrived quickly and was packaged well, with clear instructions on how to use it properly. I'm really happy with my purchase and would definitely recommend Toolden to anyone looking for good quality tools and equipment.
Right products at the right price
I bought some tools from Toolden not long ago and I was really pleased with the whole experience. The website was easy to use, it was simple to place my order, and the service was quick. The products I got were just what I needed and the prices were fair. I'll definitely be shopping with them again soon.
Brexit
I bought something from a store in the UK and it's been a right nightmare. It's been more than a week now and still no sign of my stuff. I definitely won't be ordering from the UK again after this. My order is stuck in customs and the only thing that happened quickly was the payment going through. If I had known about these customs problems, I wouldn't have bothered buying anything.
In stock items for immediate dispatch
I was really happy to see that Toolden had all the things I needed in stock and they could send them out straight away, which was unlike other places I tried where I would have to wait for ages. Ordering was simple and the items arrived quickly. I was pleasantly shocked to see that the prices were even lower than on Amazon. I will definitely be ordering from Toolden again in the future.
Impact driver
The impact driver I got from Toolden was just what I needed for all my DIY projects at home. It was really powerful and really easy to use, which made all my tasks a lot easier. The quality of the product went above and beyond what I was expecting, and I'm really happy with my purchase.
No-4 Sweetheart Plane
I bought a No-4 Sweetheart Plane from Toolden. Unfortunately, the Frog wasn't properly machined and the Sole had scratches on it. I contacted Stanley UK for help, but they completely ignored my message. On the bright side, I have to give credit to Toolden for their great service and competitive prices. It's disappointing that Stanley didn't deliver the same level of service.
Quick delivery
I was really happy with how fast my order arrived, but I wasn't too impressed with how it was wrapped. It looked like it hadn't been handled very carefully or wrapped securely. Luckily though, the tool inside was fine, but the packaging definitely could have been better.
Quality product at a competitive price
I was really impressed with my recent purchase from Toolden. The website was so easy to use, which made it really simple for me to find what I was looking for and place my order. The delivery was super quick and the item arrived in perfect condition, just like it was described on the website. The prices were really competitive too, which was a nice bonus as I got a great quality product without spending a fortune. I will definitely be going back to Toolden for any future project needs.
Recent Dewalt equipment purchase
I recently bought some Dewalt equipment from this shop and I must say, my experience was really good. I placed two orders a few days apart and they both arrived right on time. Having tracking for both orders was really helpful and made me feel reassured about the service. Honestly, I can't find any fault with the service at all.
Tools
I've always had a great experience with Toolden whenever I've ordered from them. My recent purchase of tools arrived quickly, well-packaged, and in perfect condition. The tools are always top quality, which is why I always return to Toolden for my tool purchases. Their prices are very competitive, which makes shopping with them even better. I would definitely recommend Toolden to anyone looking for quality tools and great service.
Quick and secure delivery
The delivery time was super quick, and the packaging was top-notch. I was pleased that everything arrived safely and in perfect condition. It was clear that care was taken to make sure my order was well-protected during its journey. All in all, I was really happy with the service from Toolden.
Cordless strimmer
I've had a really great experience dealing with Toolden. The price they offered for the product was really competitive and the delivery was super quick. The Makita DUR190U cordless strimmer I got from them works wonders, effortlessly cutting through grass that my old petrol strimmer used to struggle with. Switching to electric has really made my gardening tasks easier and faster. Overall, I'm really happy with my purchase from Toolden.
timely delivery, expected purchase
I got my order bang on schedule, and it was spot on - just what I was after. The item was top-notch and did the job just like they said it would. But, I've got a little suggestion to make things even better. It'd be mighty handy to have the choice to collect orders from the warehouse, especially for folks like me who stay close by. That way, we wouldn't have to hang around the house waiting for a delivery that might take up a whole afternoon. Cheers.
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