Urban Touch28 reviews
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Green silk dress
Ordered a dress using next day delivery, received 5 days later. Disappointing since you pay the price and received no update from the company either - also the dress was about £55!! At that price you’d think they could at least send your order out on time, or do not give a next day delivery option!
Top
I ordered a top from this company website, paying for next day delivery which never came on time, it actually took 3 working days to arrive. I wrote an email to complain about this as it doesn’t look fair to pay for a service that you don’t receive. I never got an answer back from them which it’s not very professional at all, at least you should reply to your customers. So I can say that the customer service was awful as well as the service. They could not deliver my item on time, charged me for it and ignored me after I complained about it.
I would not recommend anyone buying in this company. Very unprofessional and unreliable.Cristina, I had the exact same. Pathetic service and attitude. I paid for next day delivery on 28th June and now 7th July still no sign. All they say is wait 7ntik the 10th July!
3 piece loungewear
This is my second purchase with them. Very quick delivery and always friendly customer service. They send all orders in a stylish box with a wrapping paper. Excellent packaging. I bought al my Christmas gifts from them.
Green slip dress
I purchased wrong dress and noticed when parcel arrived. Contacted them via their WhatsApp service on their website and get response in a minute. Send me correct item wit free return label. Excellent service, great product. Will definitely order again!
Magenta dress
Received the wrong dress initially. They were quick to send me the correct dress. Returned both. Waiting 2 months for a refund and then I get a response saying the item was worn and I wont be refunded. They are returning the item which is bull. The item was tried on, didn't fit and boxes back up. Terrible company.
Black Dress
Dress did not fit. Sent package off via tracked post weeks ago and have heard nothing. Tried contacting them via phone and email and have heard nothing. Facebook messaged them and after giving my order number and tracking number on their request, they stopped messaging back and have heard nothing since.
Bad customer service.dress
OK on getting average product out at an average price.
HOWEVER ....
Tried to contact them over several weeks. Been bombarding them with emails and trying to get hold of them by phone to request a return. No response at all. Phone line now dead. Have they stopped trading? Company still taking orders. Be careful.High quality, variety of clothing and best range to go for
It has been great quality, a range of products in clothing, fashion-oriented, occassion oriented and much more extensive in the choices which is the best part for me.
Urban touch stood up to its name pretty well,. I have been an constant buyer and can say things has been quite well with these guys.
Even delivery is fine.
About Urban Touch
Are you ready for some new clothes? Of course, you want to shop at the best fashion store that you can find. Maybe Urban Touch is the perfect choice for you. But have you ever wondered about the quality of their skirts and tops? How will their dresses look on you? Will their playsuits be comfortable? What about the durability of their jackets and coats? And how efficient is Urban Touch's delivery service when it comes to sending you your new hat or bag? When you have a question or need assistance, what can you expect from Urban Touch's customer service? These are all important considerations that can only be answered by real customers who have had firsthand experience with Urban Touch. Take some time to read their reviews and gain insight into what kind of clothing store Urban Touch truly is. Their opinions, ratings, experiences, and feedback can help you determine if Urban Touch aligns with your fashion preferences.
About Urban Touch
Urban Touch is a women's clothing store with its main office located in London. They offer a wide range of fashion items to help you create a whole new outfit or simply add some new pieces to your wardrobe. From summer essentials like skirts, tops, dresses, and shorts to winter must-haves like jackets and coats, Urban Touch caters to all your fashion needs. If you're in the mood for something different, consider checking out their collection of playsuits and jumpsuits, which are currently trending. With attire suitable for every occasion, Urban Touch aims to keep you stylish year-round.
Services of Urban Touch
Ordering clothes from Urban Touch is convenient through their user-friendly website. Simply browse their collection, select your favorite items, and add them to your digital shopping cart. The Urban Touch delivery service ensures a swift delivery of your chosen items to your doorstep. Plus, they offer free standard UK delivery, making your shopping experience even more enjoyable. Should you require assistance, their customer service department is readily available to provide support and guidance.
Complaints, Compliments, and Tips for Urban Touch
If you've had the opportunity to purchase clothes from Urban Touch, we value your feedback on your experience. Share your thoughts on the quality of their jumpsuits, the comfort of their dresses, and the durability of their shorts. Did the delivery service meet your expectations in terms of speed and efficiency? How was your overall experience with Urban Touch's customer service team? By writing a review on BritainReviews, you can help others make informed decisions about this clothing brand.
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Contact Information
Categories Urban Touch
Online shopping | Fashion Reviews & Experiences
Page Statistics
Seite online seit: 16 July 2018
Letzte aktualisierung: 20 January 2025
Review with most votes
High quality, variety of clot
It has been great quality, a range of products in clothing, fashion-oriented, occassion oriented and much more extensive in the choices which is the best part for me. Urban to... Read onBy: Andrew Sodkins