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3 Door Wardrobe
WARNING: Vivense take your money, cancel your order but don't tell you or issue a refund!
I ordered a wardrobe for my daughters bedroom on 19th September. The order was accepted and on 16th October I received confirmation the furniture had been produced, dispatched and was on route and should arrive by 10th November.
When the furniture failed to arrive I contacted Vivense to be told that the order "could not be delivered" and had been cancelled. Vivense DID NOT inform me of the cancellation at the time, nor did they issue a refund. It was only when I contacted them to chase my missing order they bothered to tell me it had been cancelled and that they would issue a refund.
They refused to explain why the order had been cancelled, when it had been cancelled, or when I could expect a refund. They also refused to provide contact details for their complaints department so I could lodge a formal complaint.
This is an absolutely disgraceful way to treat a customer. We are now without a wardrobe to store our child's clothes as given we had received written confirmation that the new wardrobe was on its way we donated her old one to make space for the new arrival.
About Vivense
Welcome to the World of Home Furnishing: A Haven for Opinions and Experiences
In the vast world of interior design, one can find solace in the fact that there are companies like Vivense that prioritize the opinions and experiences of their customers. These insights help pave the way for an industry that constantly evolves and adapts to the ever-changing tastes and preferences of homeowners. With the power of Vivense reviews, individuals across the United Kingdom can make informed decisions about their home furnishing needs.
Whether you're looking for a cozy sofa, a contemporary dining table, or a stylish bed, Vivense has carved a niche for itself in the industry. Known for their commitment to quality and customer satisfaction, this company has established itself as a premier destination for those seeking both style and functionality in their furniture choices. With a focus on providing top-notch products and services, Vivense has gained a reputation for excellence.
About Vivense: Crafting Homes with Passion and Care
Vivense was born out of a deep passion for interior design and a desire to create homes that truly reflect the personalities and lifestyles of their occupants. Since its inception, this company has been dedicated to offering a wide range of furniture options that cater to various tastes and needs. They believe that everyone deserves a functional and aesthetically pleasing living space.
From their humble beginnings, Vivense has grown into a household name in the home furnishing industry. Their mission is simple yet powerful: to inspire and empower individuals to create their dream homes. With a team of talented designers and craftsmen, they bring innovative and timeless designs to life, ensuring that every piece of furniture is a work of art in its own right.
What sets Vivense apart from its competitors is their unwavering commitment to quality. They carefully select the finest materials and employ skilled artisans who meticulously craft each piece with attention to detail. By combining traditional craftsmanship with modern techniques, Vivense ensures that their furniture not only looks stunning but also stands the test of time.
Uniqueness in the Industry: A Touch of Individuality
While the home furnishing industry is filled with numerous players, Vivense stands out by offering a unique blend of style, functionality, and affordability. Their commitment to delivering exceptional value for money has made them a go-to choice for homeowners looking to transform their spaces without breaking the bank.
Moreover, Vivense recognizes that every individual has their own unique style and taste when it comes to interior design. They embrace this diversity by offering a wide range of furniture options, spanning various styles, materials, and colors. Whether you prefer minimalist and sleek designs or bold and eclectic pieces, Vivense has something to cater to your personal aesthetic.
In addition to their diverse selection, Vivense also takes pride in their customer-centric approach. They understand that purchasing furniture is a big decision, and they strive to make the entire process as seamless and enjoyable as possible. Through personalized consultations and exceptional customer service, Vivense ensures that each customer receives the attention and guidance they need to make the right choices for their homes.
Products and Services of Vivense: Transforming Houses into Homes
Vivense offers a comprehensive range of products and services that encompass all aspects of home furnishing. Whether you're decorating your living room, bedroom, dining room, or home office, they have you covered. Their collection includes sofas, armchairs, coffee tables, beds, wardrobes, dining sets, desks, and much more.
What sets Vivense apart is their commitment to customization. They understand that every home is unique, and they offer made-to-order options that allow customers to tailor their furniture to their specific needs. From choosing the perfect fabric or finish to selecting the ideal dimensions, Vivense empowers customers to create furniture that perfectly fits their space and style.
With a focus on quality and durability, Vivense meticulously selects materials that not only look stunning but also withstand the test of time. They offer a diverse range of upholstery fabrics, including leather, velvet, and durable microfiber, ensuring that every piece not only looks inviting but is also built to withstand the rigors of everyday use.
The extensive range of products offered by Vivense has garnered rave reviews from customers across the United Kingdom. From the sleek and modern designs to the exceptional comfort and functionality, their furniture has received praise for its ability to transform houses into homes.
Contacting Vivense Customer Service: Help is Just a Click Away
If you have any questions, concerns, or require assistance with your Vivense experience, their dedicated customer service team is always ready to help. They can be reached via phone, email, or through the convenient online chat feature available on their website. The friendly and knowledgeable customer service representatives are committed to providing prompt and satisfactory resolutions to any queries or issues you may have.
A Return Policy Designed with Customer Satisfaction in Mind
Vivense understands that sometimes a product may not meet your expectations or fit perfectly within your space. That's why they offer a hassle-free return policy that allows customers to return or exchange items within a specified timeframe. Their commitment to customer satisfaction extends beyond purchase, ensuring that you feel confident and supported throughout your Vivense journey.
Is Vivense Trustworthy? Discover the Truth through Reviews
When it comes to online shopping, trust is of utmost importance. Vivense has built a reputation for transparency, reliability, and exceptional customer service. However, it is understandable to approach a new company with caution. This is where customer reviews play a crucial role in providing valuable insights into the company and its offerings.
By reading Vivense reviews, individuals can gain an understanding of other customers' experiences and opinions. These reviews shed light on various aspects of the company, such as product quality, delivery times, customer service, and overall satisfaction. They serve as a powerful tool for prospective customers, enabling them to make well-informed decisions before making a purchase.
Leave Your Own Review and Share Your Experience
If you have had the pleasure of purchasing from Vivense, consider leaving a review on a trusted platform like BritainReviews. By sharing your experience, you contribute to the collective knowledge and empower fellow shoppers. Your review can help others navigate the world of home furnishing and make choices that align with their preferences and expectations.
The Importance of Sharing Reviews and Experiences
Reviews and experiences are vital in shaping the landscape of the home furnishing industry. They hold companies accountable for their promises and help customers make educated decisions. When individuals openly share their thoughts, they create a ripple effect that benefits both consumers and businesses. By participating in this dialogue of opinions, you contribute to a thriving industry where customer experiences and satisfaction are at the forefront.
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Contact Information
180 Borough High Street Units 6+7, London
SE1 1LH London
United Kingdom
Categories Vivense
Online shopping | Homeware Reviews & Experiences
Page Statistics
Seite online seit: 9 May 2023
Letzte aktualisierung: 29 November 2024
Review with most votes
Larder, Chandelier, Table, Sta
I ordered several items from this company as they had lovely items at very reasonable prices. Unfortunately, I’ve had nothing but trouble from the start! I didn’t mind the waiti... Read onBy: Tracie Russell