Von Haus - Overall Rating based on 22 reviews
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"Missing delivery"
I want to express my extreme disappointment with the service I've had from this company. I still haven't got my order, even though they've asked me for feedback twice. I gave them the tracking number, but, unfortunately, my phone isn't working properly so I can't find the order number. The bank told me the payment went through, but I still haven't received my delivery. I'm not happy with the lack of communication and the fact they haven't fulfilled my order.
Three large items purchased
I bought three large items from this shop recently, and I have to say I was really impressed with the service. Ordering was easy and quick, and my items arrived the very next day. I was really happy with the quality of the items and how fast they were dispatched and delivered. I would definitely recommend this place to anyone looking for great products and excellent service.
My awesome LED lamp
The LED lamp I ordered didn't show up when it was meant to. I gave them a ring and got a refund for the delivery, but then they cancelled my order for some strange reason. I had to speak to my card provider to make sure I got all my money back. Definitely won't be shopping with them again.
Home decor items
I was really impressed by the range of home decor stuff they had in this place. The prices were amazing, I felt like I was bagging a bargain on everything I got. The items were all top quality, you could tell they'd stand the test of time. I'd definitely recommend this place to anyone after trendy home decor that won't break the bank.
Faulty hedge trimmer
The first hedge trimmer I got was faulty and didn't work properly. But the customer service team managed to swiftly and effectively replace it with a new one that works perfectly. I'm really happy now with the hedge trimmer I've got.
Garden hose purchase
I bought a garden hose from this company because my friend recommended them. The product's quality is pretty good, but the spray nozzle it came with wasn't working properly. I emailed them about the issue and they quickly got back to me, fixing the problem in no time. A big thank you to the customer service rep, Angela, for dealing with everything so well. The way they resolved my problem makes me think this company really knows what they're doing. Well done to the team for their excellent service!
Orbital sander purchase
I recently bought an orbital sander from this company and it arrived pretty quickly. But when I checked it, I noticed that the sanding pads and instructions were not in the package. I contacted customer service through email and they sorted it out quickly to my liking. Even though there was a little problem at first, I've used the sander now and it's really good quality. I'm happy with how the customer service team helped me out and I want to say thanks for their quick support.
Table and bench covers
I've just got myself a really nice round table cover and a bench cover. The material is really tough and the fit is spot on. And the grey colour goes perfectly with all my garden furniture. I'm well chuffed with the quality and the price was really reasonable too.
BBQ grill with adjustable coals and temperature gauge
This BBQ grill is fantastic! I really like how you can adjust the height of the coals easily and monitor the temperature using the gauge. We've used it for a few BBQs and everything has been delicious. It was straightforward to assemble too. I recommend getting a cover for it unless you have a garage to store it in.
Poles and outer cover
The poles and outer cover are really top quality, but there's a slight issue with the Velcro straps causing some small holes that might allow water to seep in. That's not very cool, guys!
Cordless hedge trimmer and spare battery
I needed a cordless hedge trimmer, so I thought I'd give Von Haus a go. Their product had tons of positive reviews, so I decided to purchase it along with an extra battery. It turned out to be just what I was looking for, and it arrived really fast. The packaging was top-notch, and I was kept well informed about the status of my order during delivery. All in all, I'm really pleased with my buy!
Garden furniture purchase
I've bought some new garden furniture - chairs, cushions, and footstools. They're really top quality and everyone who's popped round has loved them. They've totally transformed our outdoor area, now it's a cozy and stylish spot to chill out in. Honestly couldn't be more pleased with our buy!
Dual BBQ
I bought a dual BBQ not long ago, but it arrived damaged and I couldn't use it. When I put it together, I realised that some parts were dented and others were missing. This meant that the lid wouldn't close properly and the thermometer couldn't fit because the holes were in the wrong place. It's been really annoying and has taken up a lot of my time, having to take it apart, pack it up again, and then wait for a courier to come and collect it for a refund. All in all, I was really disappointed with the quality of the product and the hassle it caused me.
Stunning looking furniture set
I've just bought a gorgeous furniture set from this shop and I have to say, I am really impressed with how nice it looks and the quality of it. It was really easy to put together and the pieces are actually really comfortable, much better than I expected. I'm really happy with my purchase and I'll definitely be coming back for more of their stuff in the future.
Kitchen bin purchase
Ordering my new kitchen bin from this place was such a breeze, no stress at all! The website was so easy to use, and finding the exact product I needed was a doddle. The bin itself has been brilliant in my kitchen, doing exactly what I wanted it to do.
Multi-purpose tool for gardening maintenance
As someone who works in garden maintenance, I'm always looking for top-quality tools that can handle a lot of use. I recently bought a multi-purpose tool from this place and I gotta say, I'm really impressed. The product is not only great value for money, but it's also way more durable and functional than I expected. I've been using it a lot for my work and it's held up really well to the tough demands of the job. All in all, I'm really happy with this purchase and I'd definitely recommend it to others in the same line of work.
Platform purchase
The platform I bought from this shop was really top-notch. It was sturdy and gave the right support for an older person to do tasks they wouldn't have managed otherwise. The quality of the platform went beyond what I expected, and I'm really pleased with my purchase.
Grey garden seats
I recently got this really nice grey garden seat for my holiday home, and it's perfect for the beach! However, dude, it didn't come with any instructions, so it took us ages to assemble. I mean, seriously, why?! Anyway, after about 4 hours, we managed to figure it out, and now it's a really comfortable seat. So, all's well that ends well!
Quick dispatch, good quality, stylish chairs, missing item replaced without hesitation
I ordered some things from Von Haus and they arrived really quickly. The chairs are great, they look cool and are really good quality. Unfortunately, one item got lost in the post but they were really quick to send me a replacement. It was so kind of them to do that!
Outdoor two seat cover
I've been a customer of this place for years and I've always been impressed by the quality of their seat covers. So, when it was time to get a new one, I didn't hesitate to choose Von Haus. Their products are always so well-made and durable, never let me down. I'm sure this new cover will last a long time. Even though I haven't tried it out yet, I'm pretty confident it will be great as the seasons come and go.
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