Watch Pilot Reviews

: 25
64% Would buy here again

Most relevant positive review

  2024-06-02
Quick delivery, nice watch
I received my watch really quickly. It looks really cool, but I can't say too much about it ...Read on
A. Russell

Most relevant negative review

  2024-05-26
Still waiting for refund
Hey everyone, I'm really frustrated because I haven't received my refund from the compa...Read on
L. Kennedy

Review with most votes

  2024-02-29
My second watch arrived super
I recently bought my second watch from this place, and it was absolutely amazing! The watch arriv...Read on
aiden

Reviews (25)

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    Watch

    As much as I place importance on dressing, that is not to be without complimenting with a nice wrist watch. A good wrist watch makes me feel complete whenever I finish dressing up for work or for that important event. However, as a wrist watch lover, I have fallen a victim, buying imitation version of my dream wrist watch. But since I came to know about Watch Pilot, I have nothing else to worry about for my watch needs. As an authorized dealer, I can confirm that the company only sells original products from the manufacturers and is committed in ensuring customers get the best support in terms of price, delivery or complaints and so on.


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    Replacement swatch

    I recently bought a new watch strap from Watch Pilot's website. However, when it arrived, I found that the watch face was too small for my liking. Luckily, I managed to find a better replacement on their website without any hassle.

    The customer service guy, William, who sorted out the exchange for me was really helpful and made sure everything went smoothly. He even arranged for the new watch to be sent to me before I had sent back the old one. I was really impressed with how well he handled everything and it made my overall experience with Watch Pilot a really good one.


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    Birthday watch for partner

    I recently bought a watch from this website as a birthday present for my partner. I was really happy with the great service I got. The manager even gave me a call before I made my online order, offering me a discount and free gift wrapping. That personal touch meant a lot to me and made me feel like a valued customer. The watch arrived the next day, without me having to pay extra for express delivery. I was impressed by how quickly it came and by the high quality of the watch. I'll definitely be telling my friend about this website.


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    Kids' watches for teaching time

    I bought some watches from Watch Pilot that were just what I needed to help my 8 and 10-year-old kids learn how to tell the time. The watches are tough and simple for them to handle, which is great for getting them started on learning how to manage their time properly. The price is really good, especially when you see how well-made the watches are. The delivery was fast too, which was a nice bonus. All in all, I'm happy with what I bought and would suggest Watch Pilot to anyone wanting to get watches for their kids.


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    Quick delivery, nice watch

    I received my watch really quickly. It looks really cool, but I can't say too much about it yet because it's for my friend's birthday next week. I really hope he likes it as much as I do!


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    Still waiting for refund

    Hey everyone, I'm really frustrated because I haven't received my refund from the company where I purchased a watch. They promised to give me my money back, but it's been ages and I still haven't seen it in my bank account. The company went bankrupt and now there's a new one with the same products but no liabilities. I suspect they're planning to keep all the valuable items and not fulfil their promise to refund us. I've been sending them emails and calling them repeatedly, but there has been no response or answer from their end. I'm extremely irritated about this situation!


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    Hamilton Khaki Auto Murph watch in smaller size, swapped for larger 42mm size

    I bought a Hamilton Khaki Auto Murph watch in the smaller size from a dealer not long ago. When I tried it on, it felt a bit tight on my wrist, unfortunately. But, Paul Maxwell from Watch Pilot was incredibly helpful. He gave detailed replies on the same day and was very supportive throughout. When I decided to exchange the watch for the larger 42mm size, he made the process quick and smooth. Now, I'm really pleased with the watch and thankful for the outstanding customer service from Watch Pilot.


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    Watch I wanted

    I went and bought this really cool watch that I had my eye on for a while. It's got loads of features and just looks amazing on my wrist. The person working there was so friendly and helped me choose the perfect one. She showed me how to use all the buttons and shared some interesting facts about watches with me. She was really nice and even gave me a thumbs up when I made my decision. It was such a fun time, and now I'm excited to show off my new watch to all my friends!


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    Excellent communication, fast delivery, competitive pricing.

    I recently bought a watch from this company and I have to say, I was really impressed. The communication during the order process was brilliant, keeping me in the loop at every stage. The delivery was super quick, and I got my watch in record time. The prices were really good, and I even used a voucher code to get an even better deal - easily the best price I found on the internet. All in all, it was a really easy and straightforward experience.


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    Quick gift for my parents

    I got a really nice watch for my parents from this place, and it was really easy to find what I was looking for. The shop was full of friendly people and delicious snacks, kinda like being at a party! It had a really cool and cozy vibe, which made me feel like a superstar. I ended up buying a watch that puts a smile on my parents' faces - it's like pure magic! I definitely suggest giving this place a visit, it's amazing!


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    Service delay

    I took my watch to Watch Pilot back in September to get it serviced and repaired. It's almost Christmas now and my watch still hasn't been returned to me. I've tried getting in touch with them but they've disappeared from their store and online. The lack of communication and the delay in getting my watch back has been really frustrating and disappointing.


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    Discount issue

    I tried to email customer services about a 10% discount that was advertised on the website while I was purchasing a watch, but I couldn't apply it at checkout. Sadly, I didn't receive any response from the customer service team. It's really disappointing when a company ignores their customers, particularly when it involves a promised discount. I doubt I'll be using this website again.


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    Prompt delivery of well-packaged order

    I was really pleased with how quickly my order arrived and how well it was packaged. The watch I bought looked even better than I imagined and the quality was top-notch. The whole shopping experience was great all the way through, and I would definitely recommend this service to anyone else.


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    Repair service experience nightmare

    The repair service I got from this shop was a complete nightmare. I sent my watch in for fixing back in September, and they kept telling me it had been sent to the manufacturer for a new bracelet. Then the store shut down, saying it was for renovations, but it turned out it had new owners. Both the store and the manufacturer were no help at all, leaving me completely clueless about my watch's status. It was like I'd lost my watch and the £530 I'd paid for the repair. It was really frustrating and disappointing, and I was left feeling very unhappy.


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    Watch order with next day delivery

    I ordered a watch a couple of days back and paid extra for next day delivery. Still haven't got my order though! Tried emailing them but no reply, and when I called, no one picked up! And guess what? The tracking number isn't even working! Frustrating!


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    Watch purchase

    I recently bought a watch from Watch Pilot and I must say, it was pretty good overall. The watch came in good nick and worked fine. But, I did have a bit of a wait for it to arrive, which was a bit annoying. Also, the customer service was a bit full-on, always banging on about leaving a review, which got on my nerves a bit, to be honest.


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    My second watch arrived super quick and secure

    I recently bought my second watch from this place, and it was absolutely amazing! The watch arrived at my house in just 2 days, and it was packaged so securely. The prices are great, and the customer service is excellent. It's so essential to have confidence in a company when you're investing your money, and this one is definitely dependable and trustworthy. I highly recommend them!


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    Watch purchase

    If you want a great watch-buying experience, you should definitely check out this store! The manager and her team were so friendly and really made me feel at ease. They even gave me some free gifts, which was a nice touch. The range of watches they had was excellent, and I had a lot of fun trying them on to find the right one for me. Big shoutout to Watch Pilot for their fantastic service!


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    Difficult refund process

    Trying to get a refund from that shop was a nightmare. I spent months trying to get in touch with them - sending loads of emails and trying to call them, but no luck. In the end, I had to ask my credit card company to help me out because the shop just wouldn't reply. It's shocking how little they care about their customers. It's just not on.


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