Waveinn - Overall Rating based on 38 reviews
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Quick shipment, excellent product
I must say, I'm really impressed with how quickly the company delivered my order and the top-notch quality of the product I received. It totally surpassed my expectations and I couldn't be happier with my purchase. I'll definitely be a repeat customer with this company.
Store branded products
Having been in this field for a while, I've found that my go-to store for these products has always been a trustworthy choice. The store's own brand items they offer are not only affordable but also really good quality. I've always been impressed by the wide range of options they have, covering all sorts of needs. Browsing their website is easy, and ordering is a breeze, making shopping with them a doddle. Plus, the customer service team is spot on - always quick to help and super polite. When it comes to prices, their rates are hard to beat, giving you great bang for your buck. And I've never been let down by their speedy deliveries - always on time, if not earlier. All in all, I'd highly recommend this place to anyone after top-notch, budget-friendly branded products.
Fishing equipment purchase
I bought some fishing gear from Waveinn not long ago and the delivery was a nightmare. I was told it would arrive after the 7th of May because of the long weekend, but it ended up turning up on a Saturday when nobody was in. The delivery person chucked the items over the fence and they were left out in the sun and rain for three whole days.
Fishing equipment
I'm so pleased with the fishing gear I bought from this online shop. At first, I was a bit worried when the first delivery didn't make it, but the second one came quickly in just 3 days. Everything was packed well and in great condition. The customer service I got was top-notch, and it's made me feel really confident about shopping here again. Great job!
Two items order
I'm really frustrated with Waveinn. I ordered two items a week ago, and it's been nothing but a hassle since then. I got the confirmation email with the order details, but one of the items just disappeared with no explanation or refund. The other item has been stuck in transit to the dispatch center for 7 days, even though it was in stock when I ordered it. I've tried contacting customer support through email, WhatsApp, and their website, but I've had no luck getting a response. I've decided to cancel the order, and the only good thing is they promised a full refund in a few days. I definitely won't be shopping here again anytime soon.
Fishing gear purchase
I have to admit, I was a bit unsure about ordering from a company in mainland Europe at first, but the prices for fishing gear at Waveinn were just too good to pass up. So, I took a chance and made my order, wondering how long it would take for my stuff to get to me and if there would be any unexpected import fees. But, to my surprise, everything arrived sooner than I thought and all the extra charges had already been dealt with. I was really impressed by how smoothly everything went and how careful they were with the details. I'll definitely be going back to Waveinn next time I need some fishing gear.
Faulty product, unhelpful customer service
The customer service at this company is shockingly terrible. I bought something recently and it came all damaged and unusable. When I got in touch with customer service to ask for a refund, they offered me a tiny bit back after two days. They only wanted to give me 29%, which was insulting because the product was no good at all, so I said no. After that, the company just ignored me completely, not telling me anything about what to do next with the return. It was so annoying to have no idea what was happening with my refund and return. Even when I complained to PayPal, the company still didn't do much, just offering another rubbish partial refund. It's just crazy how they treat their customers like this.
Helly Hansen buoyancy aids from outside the UK
I recently bought 2 buoyancy aids from a supplier abroad via Waveinn. Even though the items were shipped from outside the UK, they arrived well-packaged and quickly within 5 days. I was kept in the loop throughout the whole process with 6 informative emails updating me on my order status. The communication and service from Waveinn were top-notch, making my shopping experience smooth and hassle-free.
Fishing hooks purchase
I recently ordered some fishing hooks from the website and I must say, on the whole, it was a good experience. The prices were fair and my order arrived without any problems. However, I did have a bit of a problem with the quantity. I was meant to get 10 hooks but only got 5. When I tried to sort it out through the chat, it was a bit tricky. The chatbot kept going round in circles and I struggled to get a proper answer. In the end, they suggested I return the 5 I did get for a refund, which wasn't really helpful as I needed them. Plus, they still haven't fixed the quantity issue on the website, which is a bit annoying.
Professional and attentive team
I was really impressed by the way the team at this store treated me. They were so professional and attentive, giving me great service and answering all my questions straight away. It's so nice to see a company that genuinely cares about their customers and goes the extra mile to make sure they're happy.
Fishing gear
I have to be honest, my time with that company was just awful. I bought some fishing gear and it was a total nightmare from start to finish. The customer service was practically non-existent, and the staff were incredibly unhelpful and downright rude. I definitely won't be going back there and I'd recommend others to do the same.
Fishing equipment
I bought some fishing gear from an online shop not long ago. It was a pretty good experience overall. The delivery was super quick and the prices weren't too bad either. But I did have a bit of trouble with their customer service - they weren't always quick to get back to me. Still, I'd definitely think about shopping there again sometime.
Multitude of items from various companies
I've used this company based outside of the UK before, and their service is better than most shops here. The items are described accurately, and it's easy to shop with lots of brands to choose from. The shipping is fast and you can track it all the way, so I'll definitely be using them again.
Fishing rod
I've just bought a fishing rod from Waveinn and I have to say, I'm really impressed with the amazing service I got. I've ordered from Waveinn before and every time, I've been happy with how fast they deliver and how they keep me updated on my order. The prices at Waveinn are unbeatable, which is why I keep going back for all my fishing gear. But this last time, Waveinn went above and beyond my expectations. I got a faulty fishing rod, which was clearly a manufacturing issue as the packaging and case were perfect. Instead of asking me to send back the rod, Waveinn quickly gave me a full refund and let me keep the damaged rod. Their customer service is top-notch and it's clear they really care about their customers. Thanks to their kindness, I was able to fix the rod easily. Overall, I'm really happy with my experience at Waveinn and I'll definitely be a returning customer.
Quick and easy purchase
I have to say, I was really impressed with my experience at Waveinn. The prices were super competitive for the parts I needed, and I liked getting updates on my delivery. All in all, I would definitely suggest giving them a try for all your fishing gear needs.
Measurement related item
The customer service at Waveinn was brilliant. I had a couple of questions about measurements and they were answered straight away. The item arrived when they said it would, and I was really happy with the whole experience. I would definitely recommend Waveinn for their helpful and quick customer service.
Fishing gear
I've shopped at this store several times, and I've always been really pleased with what I've bought. The fishing equipment I purchased was excellent quality and more affordable than other places I checked. The delivery was really fast, so I didn't have to wait long to use my new gear for fishing. I can't speak to their return policy because I've never had any problems with my purchases. I'll definitely be returning to buy more gear in the future!
Fishing rod purchase
I bought a fishing rod from this online shop not long ago. At first, I wasn't sure about it because the price seemed too good to be true. But I took a risk and went ahead with the purchase.
Daiwa carp rod purchase
I purchased a carp rod from this company as they were the only ones with stock in the UK. I was a bit concerned after reading some negative reviews, but I must say, the price was very reasonable, even with shipping costs from Spain. It arrived in less than a week after I placed the order. The packaging was excellent, ensuring the rod arrived in perfect condition. The only downside was that the tracking still showed it in the Netherlands when it had actually been delivered.
Lures
Ordered a load of savage gear lures and received nothing. After reading all these other reviews I reckon if anything did actually turn up this century it would be fake
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