Confused27 reviews

78% Would buy here again

This score is based on 27 genuine reviews submitted via BritainReviews since 2018.


Featured Reviews

Most relevant positive review

  2025-12-19
Sensible little find

Spotted this comparison site via a mate, tried it out — feels efficient, fields are annoyingly detailed but reassuring; jumping straight to the insurer worked fine. Pleased it d... Read onBy: beth

Most relevant negative review

  2025-12-19
Too much faff

Not worth my time — I tried to sell a couple of old chairs and it was clunky. Asked for passwords, repeated address fields (I’d already typed them), little niggles everywhere, s... Read onBy: D. King

Review with most votes

  2018-07-30
..All about vehicle insurance

In fact this is not an area where any discussion required. Vehicle safety and insurance equally important like Life insurance Confused.com is service provider, My Honda CRV ins... Read onBy: Moody



Reviews (27)

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    Insurance quotes

    I was just browsing for some insurance quotes and thought I'd check out this website. The great thing was I only had to enter my information once and then got loads of quotes coming back at me. Quite nifty, isn't it? Not all the insurance companies were listed, though, so it's not flawless. Still, it was a speedy and simple way for me to see what options were available. Ended up finding a pretty good deal in the end, so I can't really grumble too much!


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    Insurance purchase

    The platform was really easy to use and had loads of different choices from big-name brokers to the less well-known ones. It was a breeze to find my way around the questions and pick out the perfect insurance policy for what I needed. The range of options available was great and I was really happy with it.


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    Car insurance renewal

    I always use this website to review my car insurance renewal each year. It's so simple to do, they send you reminders right on time every year. The details are really easy to understand and you can tailor your policy to suit you perfectly. And, they even offer you a selection of free gifts which is pretty neat.


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    Insurance purchase

    It's super straightforward and fast, just easy to fill everything in and it pretty much does everything for you! Plus, the little extras you receive are a lovely touch. I would definitely recommend getting your insurance through them.


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    Classic car insurance quote

    I needed to get a quote for classic car insurance for my new classic mini that I'd just bought, so I thought I'd give Confused a go to find the best deal. I've used them before for other types of insurance, so I figured it was a good place to start. The process was simple and easy to follow, letting me put in all the info I needed and get quotes pretty quickly. However, I did notice that some of the quotes weren't as competitive as I'd hoped, which was a bit disappointing. Overall, it was alright, but it would've been better if there were more affordable options to choose from.


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    Money saved, Vehicle insurance change

    Confused.com really came through for me when I wanted to switch up my car insurance. I saved a whopping £400 by using their handy comparison tool instead of just sticking with my old insurance company. It was super easy to compare quotes on there - I just clicked around a bit and found the perfect option that fit my needs and budget. The website laid out all the deals clearly so I could make a smart choice without any stress.


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    ..All about vehicle insurance

    In fact this is not an area where any discussion required. Vehicle safety and insurance equally important like Life insurance
    Confused.com is service provider, My Honda CRV insured by them and really it was a right decision as my CRV was second hand purchase, and process missed after resale.
    Cost is very less in view of losses may occurred later.
    With insurance, almost all important information can be availed from them time to time.

    I have tried every insurance company to get my grandson on to drive my car for 3 weeks till I recover from COVID-19.He has a full license and is 18 but no one will.




About Confused

Confused is an established insurance company in the UK that offers a range of vehicle insurance options, including car insurance, van insurance, and motorhome insurance. They also provide other services such as car finance solutions, breakdown cover, warranties, MOT checks, and more. Customers can access their services by subscribing on their website and contact them via an online form for any queries. With a variety of insurance products and services, Confused aims to provide comprehensive coverage and assistance to their customers.


Details

Contact Information

Floor 2, Greyfriars House, Greyfriars Road

CF10 3AL Cardiff

United Kingdom

📧 communications@confused.com

🌐 www.confused.com



Categories Confused

Services | Other Services Reviews & Experiences


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Last update: December 2025


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