Garden Sanctuary24 reviews
This score is based on 24 genuine reviews submitted via BritainReviews since 2023.
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I really wish I'd checked out what other people were saying before I placed my order. The company and their useless couriers have both been a nightmare - totally unresponsive and just plain incompetent. The tracking information they gave me was all over the place and honestly, my whole experience with Garden Sanctuary has been a big let down. Neither the company nor their couriers showed any professionalism or decent communication, making me seriously regret choosing to buy from them. The tracking info was so unreliable, it just ended up causing more hassle. I'd definitely recommend that others steer clear of their services in the future.
Bike shed purchase
I recently bought a bike shed from this company and had a problem with the delivery at first. Delivery services and my address don't always get along, so there was a bit of a mix-up. Despite not having all the details due to my email being hacked, I got in touch with the company anyway. The customer service rep I spoke to was really helpful in tracking down my order and sorting out the problem quickly. They really went out of their way to make sure I got a second bike shed quickly, and it arrived in just 2 days. After the delivery, they even sent follow-up emails to check that the item had arrived and that I was happy with my purchase. The service I received reminded me of the good old days when customer care was top-notch. I'm really happy with my purchase and think it was a great deal.
White fireplace purchase
I recently bought a lovely white fireplace from Garden Sanctuary and I have to say, I'm really happy with it. The fireplace was delivered flat-packed and putting it together was a breeze. It's just what I wanted and it looks great in my living room. The fact that it has 9 different brightness settings is really impressive, and the heater is nice and strong. I love that I can choose between low or high heat, or even set a specific temperature. All in all, I couldn't be happier with my purchase.
Sale item
I recently bought something on sale from Garden Sanctuary and I have to say, I'm really happy with it. The delivery was quick, which was a nice change from some of my previous online shopping experiences. The item was just like they described it and I was really pleased to get it at a lower price. All in all, I'm really happy with my shopping trip at Garden Sanctuary.
About Garden Sanctuary
Garden Sanctuary Reviews: Your Source for Outdoor Living Opinions and Experiences
Welcome to Garden Sanctuary, the ultimate destination for all your outdoor living needs. Whether you're looking to create a serene garden oasis or a cozy outdoor entertaining space, Garden Sanctuary has got you covered. With years of experience in the industry and a commitment to excellence, Garden Sanctuary has built a reputation for providing top-quality products and exceptional customer service.
At Garden Sanctuary, we understand the importance of customer reviews in helping our clients make informed decisions. That's why we encourage our valued customers to share their opinions and experiences with our products and services. By leaving a review, you not only help other English consumers in their buying journey but also contribute to the continuous improvement of our offerings.
What is Garden Sanctuary?
Garden Sanctuary is a reputable company specializing in outdoor furniture, heating solutions, garden shades, garden decor, storage structures, lighting, BBQs, and fireplaces. With a wide range of products designed to enhance your outdoor living experience, Garden Sanctuary is the go-to destination for all your outdoor needs.
Established with a passion for creating beautiful and functional outdoor spaces, Garden Sanctuary has grown to become a trusted name in the industry. Our team of experts meticulously handpicks every item in our collection, ensuring that only the finest quality products make it to our customers' gardens. We pride ourselves on offering a comprehensive selection that caters to various tastes, styles, and budget requirements.
What sets Garden Sanctuary apart is our commitment to exceptional customer service. Our knowledgeable and friendly team is always ready to assist you in finding the perfect outdoor solution for your needs. We believe that creating a personalized and enjoyable shopping experience is essential for our customers' satisfaction. With Garden Sanctuary, you can expect nothing less than excellence in every aspect of your interaction with us.
Products and Services of Garden Sanctuary
Garden Sanctuary offers a diverse range of products and services to transform your outdoor space into a haven of relaxation and beauty. From stylish garden furniture and cozy patio heaters to elegant garden shades and eye-catching garden decor, we have everything you need to create your dream outdoor oasis.
Our garden furniture collection includes dining sets, patio tables, side chairs, sofa sets, benches, sun loungers, and swing chairs. Crafted from high-quality materials, our furniture combines durability, comfort, and style to provide you with a perfect outdoor seating and dining experience.
For those chilly evenings, our outdoor heating solutions, such as fire pits and patio heaters, will keep you warm and cozy. We also offer a range of stunning garden shades, including parasols, pergolas, and gazebos, to provide shelter from the sun and create a pleasant outdoor atmosphere.
To add a touch of elegance to your garden, explore our garden decor collection, featuring water fountains and artificial plants. These exquisite pieces will add a sense of tranquility and natural beauty to your outdoor space.
Garden Sanctuary also offers a variety of storage structures, including garden fences, wall hedges, greenhouses, garden sheds, plant stands, pot and planter sets, and storage boxes. These structures are designed to help you organize and beautify your garden, making it a functional and appealing space.
To illuminate your outdoor area, we have a wide selection of outdoor lighting options, including wall-mounted fireplaces, bio ethanol fireplaces, stove fireplaces, inset fireplaces, freestanding fireplaces, and fireplace suites. These elegant and efficient lighting solutions will create a warm and inviting ambiance in your garden.
Garden Sanctuary takes pride in delivering excellent products, backed by prompt and reliable delivery services. We offer fast UK delivery, ensuring that your chosen items are promptly dispatched and safely delivered to your door.
Customer satisfaction is our top priority, and we continuously strive to improve the quality of our products and services. By leaving a review, you can share your experience with Garden Sanctuary and contribute to our ongoing efforts to provide exceptional outdoor living solutions.
Leave a Review for Garden Sanctuary
If you've had the pleasure of shopping with Garden Sanctuary, we invite you to share your thoughts and experiences by leaving a review. Your review will not only help other English consumers make informed decisions but also assist us in monitoring and improving our offerings.
To leave a review for Garden Sanctuary, simply visit our website and navigate to the product or service you wish to review. Once there, you'll find an option to leave a review. We appreciate your honest feedback and look forward to hearing about your experience with Garden Sanctuary.
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Categories Garden Sanctuary
Services | House & Garden Reviews & Experiences
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Last update: October 2025
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Review with most votes
White fireplace purchase
I recently bought a lovely white fireplace from Garden Sanctuary and I have to say, I'm really happy with it. The fireplace was delivered flat-packed and putting it togethe... Read onBy: john