Pondkeeper24 reviews
This score is based on 24 genuine reviews submitted via BritainReviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Surge filter purchase, glass tube for UV light broken
I bought a surge filter from this company not long ago, but when it arrived, I found that the glass tube for the UV light was broken. I got in touch with Pondkeeper's customer service team right away, and they were really quick and helpful in sending me a replacement the very next day. I've been buying all my pond equipment from Pondkeeper for a while now, and I can honestly say they're great to deal with. I wouldn't even think about going elsewhere for my pond supplies.
Hozelock filter
Bought a hozelock pump and filter. Both failed in a year. Reported filter failure under guarantee 10 days ago. Replacements still not arrived and they won’t send on next day delivery. Apparently Koi ‘don’t need filtration’ so it’s no problem. I won’t use them again.
Purchase Service and Returns
Absolutely delighted with the service and telephone contact with the company. Cannot praise them enough
Pond supplier, the best in UK- Highly recommended
If you are looking for one reliable and perfect brand for pond supplies, Pondkeeper is the best, they are specialist, holding great experience in dealing such products.
I have bought lot of stuff over the time , like PVC pond liner, underlay, pumps and all. All those stuff are required for the pond.
About Pondkeeper
Pondkeeper is a leading UK pond supplies specialist, offering a wide range of products to create and maintain ponds. They provide various pond liners, pond pumps, filters, heaters, plants, fish food, and other essential supplies. With brands like Oase, Laguna, and Fishmate, Pondkeeper ensures quality products for pond enthusiasts. Customers can easily order supplies through their website and rely on their delivery service for a convenient shopping experience. Pondkeeper also provides customer service to assist with any inquiries. Share your experience with Pondkeeper by writing a review about their products and services.
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Contact Information
A3 Bentley Avenue
TS23 4BU Billingham
United Kingdom
Categories Pondkeeper
Services | House & Garden Reviews & Experiences
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Last update: October 2025
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Review with most votes
Pond supplier, the best in UK-
If you are looking for one reliable and perfect brand for pond supplies, Pondkeeper is the best, they are specialist, holding great experience in dealing such products. I have... Read onBy: Daniel Howard